Error messages saving to network drive

[Patrick Hunter]

We've been having some issues here and hoping that someone can help me out.
We have some Mac users who are having problems saving files to a network
drive. In this particular case, it's a Netware 6 server. They either get
disk full errors, read errors, or several others. These problems do not
occur on the local hard drive. After spending quite some time working on
this, it seems does not seem to matter which network OS is running. Reports
have it happening on windows, netware, and unix shares. This does not happen
with any other applications. Just MS Office. I've tested Office X and 2004
on both 10.2.x and 10.3.x. Unfortunately, in my searching, I haven't come
across any recent information (latest was 2004) regarding whether or not
there was a fix for this issue. Has anybody else experienced this and might
have some ideas? TIA

Patrick Hunter

 

[Jason Kelly [MSFT]]

We've been having some issues here and hoping that someone can help me out.
We have some Mac users who are having problems saving files to a network
drive. In this particular case, it's a Netware 6 server. They either get
disk full errors, read errors, or several others.

[...]

Last month, another customer posted to the Word newsgroup about a similar
problem. He had this to say:

A week ago, I posted a help message because Word 2004 or any Office 2004
applications for OS X could not save on a Novell 6.0 network. Recently,
Novell, through Prosoft, came out with NETWARE FOR OS X, IP edition--
downloaded it and it's AWESOME! No more saving or printing problems.
This is a must for OS X users in a Novell/ windows network environment.

Also check out this web page:
http://word.mvps.org/MacWordNew/Can'tSaveToNovellContent.htm

Hope this helps,

Jason Kelly
Mac Office Testing
Microsoft