Error messagr from ACT!- word processor driver not running (Offic.

S

Sash

Currently running MS Office 2003
Also installed ACT version 6. Act has been updated to version 6.0.3 which is
the most version 6 could be updated. Also applied the ACTHotFixforWord2003.
When trying to use word from within act (trying to do a mail merge, and
attapmting to edit the document template)(act calls up word)
act gives the following two error messages:

Act could not open word processor. This may be a result of inadequate
security permissions in windows. Act word processor

Click on OK, then another window opens up with the following:

The word processor driver is not running.


i am at a loss with what to do to resolve this issue as the act word
processor doesnt even work.

Any help would be much appreciated.

Thank you in advance

Sash
 
B

Bob Buckland ?:-\)

Hi Sash,

You may want to also post this to the Act! discussion groups at
http://www.act.com/support/index.cfm
The 'driver' would be part of their product.

======
Currently running MS Office 2003
Also installed ACT version 6. Act has been updated to version 6.0.3 which is
the most version 6 could be updated. Also applied the ACTHotFixforWord2003.
When trying to use word from within act (trying to do a mail merge, and
attapmting to edit the document template)(act calls up word)
act gives the following two error messages:

Act could not open word processor. This may be a result of inadequate
security permissions in windows. Act word processor

Click on OK, then another window opens up with the following:

The word processor driver is not running.


i am at a loss with what to do to resolve this issue as the act word
processor doesnt even work.

Any help would be much appreciated.

Thank you in advance

Sash <<
 

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