Error on install of Office 2007

C

Chas

Windows Vista Ultimate
Office Enterprise 2007
I receive tthe message:
"Setup cannot continue because a required file is either corrupted or not
available. Run setup again from the original source disc or download
location."

MS support has been no help. What file is corrupt or not available?
Where do I get file to replace.
 
C

Chas

Yes, purchased thru company Home use program. MS sent me a second CD and
same error msg.
 
C

Chas

No previous versions.
Brand new notebook
ASUS VX2 Windows vista Ultimate
Retail (has r - Enterprise"r" ) - Office Enterprise 2007
 
C

Chas

I purchased thru my company, home use program. I saw on this web site:
How to determine whether you have a retail edition or a volume license
edition
of a 2007 Microsoft Office suite
http://support.microsoft.com/kb/931401/en-us

Per that article it said mine was a retail version...did I or they get it
backwards?
The CD and case say Office Enterprise 2007.
 
C

Chas

To determine whether you have a retail edition or a volume license edition,
use one of the following methods.
Method 1: Examine the contents of the installation disc
1. Insert the 2007 Office suite installation disc into the computer's CD
drive or DVD drive.

Note If you have multiple discs, use disc 1. Also, check the disc label for
the DVD symbol. If you see this symbol, the disc must be inserted into a DVD
drive.
2. When the Setup window is displayed, close the Setup window.
3. Click Start, and then click My Computer.
4. Right-click the CD drive or the DVD drive that contains the disc, and
then click Explore.
5. Look for a folder that is named Admin. • If the Admin folder exists, this
disc is a volume license edition.
• If the Admin folder does not exist, this disc is a retail edition.
Note Retail media includes a lowercase "r" before the ".WW" in the folder
name and before the "WW.msi" in the msi file name. For example, Enterprise
retail would be EnterpriserWW.msi in the Enterpriser.WW folder. Enterprise
non-retail would be EnterpriseWW.msi in the Enterprise.WW. Notice the absence
of the lowercase "r" in the non-retail names.
 

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