error on trying to load Outlook 2007

S

susan

ok I removed Outlook 2003 and all traces - got Outlook to load then when I
try to launch get - "cannot start Microsoft Office Outlook. Cannot open the
Outlook window. The set of folders cannot be opened. An unexpected error
has occurred.
MAPI was unable to load the information service msncon.dll Be sure the
service is correctly installed and configured . "
Now what??????
 
M

Milly Staples [MVP - Outlook]

Do you have the latest Outlook Connector from MSN?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, susan asked:

| ok I removed Outlook 2003 and all traces - got Outlook to load then
| when I try to launch get - "cannot start Microsoft Office Outlook.
| Cannot open the Outlook window. The set of folders cannot be
| opened. An unexpected error has occurred.
| MAPI was unable to load the information service msncon.dll Be sure the
| service is correctly installed and configured . "
| Now what??????
 

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