error on using "cache exchange mode"

[Eric]

Hi guys,

I am using outlook2003 with exchange 2000 under window server 2000.
each mailbox I have created has 500mb limit. but there is one account facing
a size error.

when he enable the cache exchange mode, outlook start download mails to the
*.ost from exchange, after 6-7 mails are downloaded, the "mailbox cleanup" is
shown and told me the mailbox is full, and the send/receive status show error
code 0x8004060C - which is told me the same thing - max size reached.

But I have check his mailbox only have 19 mails with about 2MB size.......

does any people experienced about this? Thanks a lot!!

Regards,
Eric

 

[William Lefkovics [MVP]]

Where did you check this:
But I have check his mailbox only have 19 mails with about 2MB size.......

Did you recreate the profile at the client side (and deleting the .ost)?

 

[Eric]

hi,

I checked from exchange server system manager.

 

[Eric]

Hi,

I checked from exchange system manager. I tried to delete the profile and
recreate it again, and double check all related *.ost and *.pst not bigger
than 2GB..

But failed also.....

 

[William Lefkovics [MVP]]

All relevant patches there, too?
Outlook 2003 on sp2?

In my experience, Outlook cached mode works best with Exchange 2003, but I
have not seen your issue on a single account.

 

[Eric]

YES, but result still remain the same.......

All relevant patches there, too?
Outlook 2003 on sp2?

In my experience, Outlook cached mode works best with Exchange 2003, but I
have not seen your issue on a single account.