A
azkick-n40
I am getting the following error: “This form requires Word as your e-mail
editor but Word is either busy or cannot be found" error message when you
create a new message, forward or reply to a message in Outlook 2002.
This is what I have done to resolve the issue so far: made sure MS Office is
up-to-date and I have searched the MS website and tried this
(http://support.microsoft.com/kb/319796) but my computer is still freezing up
on me.
About the only thing that has changed on my computer (other than XP updates)
is renewing my subscription w/ Norton for my Anti-virus protection. I read
this from the MS Website (http://support.microsoft.com/kb/329382) and
contacted Symantec and they said to disable Norton and then try again. I did
this and still froze up on me.
I’ve had this laptop for about 3 years and this just recently started
happening.
I have noticed that a lot, but not all, of the emails that freeze up my
system are from AOL.
Any ideas?
Thanks,
Brian
editor but Word is either busy or cannot be found" error message when you
create a new message, forward or reply to a message in Outlook 2002.
This is what I have done to resolve the issue so far: made sure MS Office is
up-to-date and I have searched the MS website and tried this
(http://support.microsoft.com/kb/319796) but my computer is still freezing up
on me.
About the only thing that has changed on my computer (other than XP updates)
is renewing my subscription w/ Norton for my Anti-virus protection. I read
this from the MS Website (http://support.microsoft.com/kb/329382) and
contacted Symantec and they said to disable Norton and then try again. I did
this and still froze up on me.
I’ve had this laptop for about 3 years and this just recently started
happening.
I have noticed that a lot, but not all, of the emails that freeze up my
system are from AOL.
Any ideas?
Thanks,
Brian