Error response

G

geminipen

Help! All of a sudden I'm getting an error response when I try to open
Word. The only thing I've downloaded since yesterday (the last time I
used the App) was Acrobat 8. What's going on?

Here's what it says:

The application "Word" could not be launched because of a shared
library error: "I<Microsoft
Word><CarbonLib><CFMPriv_CarbonCore><FSPathMakeRefWithOptions>"
 
E

Elliott Roper

geminipen said:
Help! All of a sudden I'm getting an error response when I try to open
Word. The only thing I've downloaded since yesterday (the last time I
used the App) was Acrobat 8. What's going on?

Here's what it says:

The application "Word" could not be launched because of a shared
library error: "I<Microsoft
Word><CarbonLib><CFMPriv_CarbonCore><FSPathMakeRefWithOptions>"
That sounds like Acrobat all right.
First: see here:-
http://www.mcgimpsey.com/macoffice/office/pdftoolbar.html

If that won't fix it, I dunno for sure, but going on what others have
said here, try the Microsoft Auto Update.app and hope like hell it
re-overwrites whatever Adobe screwed up.

I long ago modified the famous old six-covering recipe of "Back up your
system before installing new software" To "Back up your system before
installing Adobe or Microsoft Software"
Each of those companies think you have given them the right to scribble
all over your system whenever the whim takes them.
 
M

Megan

That sounds like Acrobat all right.
First: see here:-http://www.mcgimpsey.com/macoffice/office/pdftoolbar.html

If that won't fix it, I dunno for sure, but going on what others have
said here, try the Microsoft Auto Update.app and hope like hell it
re-overwrites whatever Adobe screwed up.

I long ago modified the famous old six-covering recipe of "Back up your
system before installing new software" To "Back up your system before
installing Adobe or Microsoft Software"
Each of those companies think you have given them the right to scribble
all over your system whenever the whim takes them.

No go. I can't do ANYTHING! I was even going to remove Office and just
start all over, but it won't even let me do that. Do Macs have a
restore function? On PCs, you can restore the system to whatever it
was before a certain date. Can we do that?
 
E

Elliott Roper

Megan said:
No go. I can't do ANYTHING! I was even going to remove Office and just
start all over, but it won't even let me do that. Do Macs have a
restore function? On PCs, you can restore the system to whatever it
was before a certain date. Can we do that?

Maybe in the next version of the OS.

Is there any chance you applied the Quicktime 7.2 updater about the
same time?

If so, and your symptoms sound like you may have been bitten, see this:-
Apple Knowledge Base article 306043 "Some applications may not open
after Quicktime 7.2 Update"
Your symptoms are different, but so are some other people's.
The cause might be similar.
 
M

Megan

Megan said:
Maybe in the next version of the OS.

Is there any chance you applied the Quicktime 7.2 updater about the
same time?

If so, and your symptoms sound like you may have been bitten, see this:-
Apple Knowledge Base article 306043 "Some applications may not open
after Quicktime 7.2 Update"
Your symptoms are different, but so are some other people's.
The cause might be similar.

Nope. I'm running. 7.0.4. I even tried installing Office 2004 Test
Drive to see if it would work, but it won't open either. Argh!
 
M

Megan

E

Elliott Roper

Megan said:
FYI - It's been fixed. It was as simple as Repairing Disk Permissions.
I found the answer here:

http://support.microsoft.com/kb/842646/en-us?spid=2490&sid=global

I only wish I'd figured it out BEFORE I erased and reinstalled office!
Ah, well. All is good with the world now.
Thanks for posting back. It helps stop me posting crap advice.
I'm amazed that repair permissions fixed anything like that. I was
convinced it was effective as the close doors button on an elevator.
;-)

I'm also amazed that the Test Drive re-install didn't give your machine
acne into middle age.
 

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