Error sending and receiving mail in Outlook 2003 remote user

C

CMEC

We have a remote user that tunnels into our network via vpn. We're running
Exchange 2003 SP1 on a W2K server SP4 box and the user has Outlook 2003 on an
XP Pro PC. He is using cached Exchange mode and, from time to time, he
encounters the following error:
Task 'Microsoft Exchange Server' reported error (0x80040115) : 'The
connection to the Microsoft Exchange Server is unavailable. Outlook must be
online or connected to complete this action.'
In these cases, he cannot send or receive mail. The problem seems to go away
after a while but it always comes back.
Any ideas?
 

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