Error (SharePoint) when downloading PowerPoint templates online

[Kim Pedersen]

I have office 2007 in a Japanese version and Danish version. The Japanese
version functions fine, and I am able to download templates online. However,
the Danish version keep coming up with an error sayin that I have to get the
"Microsoft Office SharePoint Designer 2007" installed and suggest that my
copy of Office 2007 is not genuine. However, when I try the Microsoft Genuine
validation there are no problems. How come? How can I solv this problem?

Thank you.

 

[Glen Millar]

Hello,

I wonder if there is some sort of problem with the templates you are
downloading? Are you getting them from Office Online?

--
Regards,
Glen Millar
Microsoft PPT MVP

Tutorials and PowerPoint animations at
the original www.pptworkbench.com
glen at pptworkbench dot com

 

[Kim Pedersen]

Thank you Glen Millar for your quick response.

Yes, I am downloading from Microsoft Online. I am running Windows Vista
Ultimate Danish version on a ThinkPad T60. Further, I suspect a previous
installation of 60 day trial version of Microsoft Access to be the problem...

Hope the information is usefull...

Thank you.

 

[Glen Millar]

Hi,

In PowerPoint, click the Microsoft Office Button| PowerPoint Options Button|
Resources tab and then Run Microsoft Office Diagnostic. That might fix the
installation, if there is an issue with an older version of Access.

--
Regards,
Glen Millar
Microsoft PPT MVP

Tutorials and PowerPoint animations at
the original www.pptworkbench.com
glen at pptworkbench dot com
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[Kim Pedersen]

Hi Glen

Thank you very much for your reply - and sorry for bother you again.

I have run this test five times, and to make sure, I run it again today
(sixth time), but there are no error messages here. All 16 tests comes up
without any errors at all.

Kim

 

[Glen Millar]

Hi,

There are lots of possibilities. Did this commence when you first installed
both language versions? This link will help you identify which language pack
you have installed.

http://support.microsoft.com/kb/945598/en-us

Do you get an actual error dialog box pop up. If so, try this one:

http://www.pptworkbench.com/html/troubleshooting_2007_errors.htm

Hopefully it will tell you why the error is occurring.

--
Regards,
Glen Millar
Microsoft PPT MVP

Tutorials and PowerPoint animations at
the original www.pptworkbench.com
glen at pptworkbench dot com
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