Error Starting MS Help

[Giorgio]

hello
I have this problem when I try to use the help in VBA (pressing F1):
when I click on any topic in the help window, i receive this error message:
"Error Starting MS Help";

I have searched (and found) the actual help file in C:\Program
Files\Microsoft Office\OFFICE11\1033:
when I double click on one of the MS help files, I receive this error message:

"HTML Help Author Message: The file mkMSITStore:C:\Program Files\Microsoft
Office\OFFICE11\1033\VBAXL10.CHM::/vbaxl10.hhc contains an invalid HTML tag."

if I click on OK, the Microsoft Office Excel 2003 Visual Basic Reference
window opens, and I can search in it

It seems that the link is corrupted, can anybody help
thanks
Giorgio

 

[Bob I]

Have you performed Help, Detect and Repair yet?

 

[Giorgio]

no, how do I do it?
I tried going in Start, Help and Support but I cannot find it
thanks
Giorgio

 

[Ziggurattt]

I had a customer with the same problem.
Using Help | Detect and Repair did not work for him either.

What I ended up doing was reinstalling all of the Office help files, as well
as the Office Assistant.

Choose Start | Control Panel | Add or Remove Programs | Microsoft Office
2003 and click Change.

Click the first option for Add or Remove Features and then Next.

Make sure that each application you have installed is selected (the box is
checked) and then check the box "Choose advanced customization of
applications." and Next.

Expand each application (for example, Microsoft Office Access) and then
change the setting on the Help option to "Installed on First Use." You can
do this by clicking on the gray drop-down button to the left of the word Help.

Do this for each application (Excel, Word, Publisher, etc).

Also be sure to install the Office Assistant (that annoying paperclip guy).
It is located under Office Shared Features | Office Assistant.

Click update after all the help files have been changed to "Install on First
Use" and after the Office Assistant has been changed to "Install on First
Use."

After Office is done with the installation, open Word (or any Office
application) and choose Help | Show the Office Assistant.

After he is installed, click on him and he should say something like "Help
is not installed. Would you like to install it?" Then click "OK or Yes."

Office will install the help files and you should be good to go from here.