Error trying to open Account info

P

Polakowski, Brett

When going to Tools/Accounts and trying to edit one of my users account
settings, I get the message:
The action could not be completed.
An unknown error (-30588) occurred.
I can't find anywhere on MS' site about error codes.
Before I go deleting the account and recreating I thought I'd ask. The user
has thousands of emails and it took a very long time to download the info
from the exchange server.

Thanks,
brett
 
M

Mickey Stevens

This is a known issue that is caused by viewing complex HTML messages prior
to opening the Accounts window. You can work around it by re-launching
Entourage and then editing your account before opening any complex HTML
messages.
 

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