Error "Unable to Read Item" opening .msg files

[Telarin]

I am having intermittent problems where a user will have saved a .MSG file
from Outlook 2003, and then is unable to open it later.

By default, these saved files are marked read-only, and the following error
is displayed "Microsoft Office Outlook - You don't have appropriate
permission to perform this operation."

If the read-only option is unchecked, they receive the following error
trying to open the file "Microsoft Office Outlook - Unable to read the item."

This problem seems to occur randomly to different users. All of my users are
using Outlook 2003 SP3

Any thoughts?

 

[Brian Tillman]

I am having intermittent problems where a user will have saved a .MS
file
from Outlook 2003, and then is unable to open it later.

By default, these saved files are marked read-only, and the followin
error
is displayed "Microsoft Office Outlook - You don't have appropriate
permission to perform this operation."

If the read-only option is unchecked, they receive the following error
trying to open the file "Microsoft Office Outlook - Unable to read th
item."

This problem seems to occur randomly to different users. All of m
users are
using Outlook 2003 SP3

Do they save it in Unicode format or not