Error when checking for messages

[w2imo]

I'm running Windows XP SP2 with Outlook 2002 SP3 with all the latest patches
from outlook.microsoft.com. I have 2 ccounts which have worked for years.
The first is to our Exchange server (which works flawlessly) the second is to
an account on my personal website. When I try and retrieve messages, Outlook
sends all outbound messages (via SMTP), but then cannot receive inbound email
(via POP3). I get the following message when I try:

"Task '<servername> - Receiving' reported error (0x80042108): 'Outlook
is unable to connect to your incoming (POP3) e-mail server. If you
continue to receive this message, contact your administrator or
Internet Service Provider (ISP)."

I can telnet from the command prompt to the servers address using the POP3
port (110) without issue.

When I telnet from the command prompt to the servers address using the SMTP
port (25) I get message: 220 rblsmtpd.local.

I have called my ISP tech support and the host server tech support of my
website and they are both clueless.

Can anybody help me with this issue?

 

[VanguardLH]

I'm running Windows XP SP2 with Outlook 2002 SP3 with all the latest
patches
from outlook.microsoft.com. I have 2 ccounts which have worked for
years.
The first is to our Exchange server (which works flawlessly) the
second is to
an account on my personal website. When I try and retrieve
messages, Outlook
sends all outbound messages (via SMTP), but then cannot receive
inbound email
(via POP3). I get the following message when I try:

"Task '<servername> - Receiving' reported error (0x80042108):
'Outlook
is unable to connect to your incoming (POP3) e-mail server. If you
continue to receive this message, contact your administrator or
Internet Service Provider (ISP)."

I can telnet from the command prompt to the servers address using
the POP3
port (110) without issue.

When I telnet from the command prompt to the servers address using
the SMTP
port (25) I get message: 220 rblsmtpd.local.

I have called my ISP tech support and the host server tech support
of my
website and they are both clueless.

Can anybody help me with this issue?

Are you actually *on* their network when trying to connect to *their*
SMTP server? Sounds like you are off-domain and not authenticating to
their SMTP server so they have no proof that you are a valid customer
with permissions to use their resource. Blocking off-domain access to
an SMTP server is an anti-spam measure. Try configuring your e-mail
account to authenticate to their SMTP server, or check their help
pages or tech support on how to access their SMTP server when coming
in from off-domain.

For info on off-domain port 25 (SMTP) traffic blocked to thwart spam
from spamming or infected customers, read:

http://www.commercestreet.com/Blocking_Port_25.htm
http://help.yahoo.com/help/us/mail/pop/pop-38.html

http://www.postcastserver.com/help/Port_25_Blocking.aspx
http://www.aota.net/Troubleshooting/port25.php4
http://www.spamhaus.org/faq/answers.lasso?section=ISP Spam Issues...
http://www.findarticles.com/p/articles/mi_zdewk/is_200406/ai_ziff129473

http://www.google.com/search?q=+block++"port+25"++SMTP++spam

 

[w2imo]

Perhaps I didn't word the problem correctly.

My ISP is Time Warner/Road Runner. My account with them allows me to send
and receive messages with no problem.

I have a personal website that has pop3 e-mail service with several account
names suuch as "webmaster@(domain name)". I have the e-mail at the server
end set up exactly as they want it using ports 25 and 110. I have an account
that I set on Outlook that is set up exactly as the website instructions
tells me to. This has worked for years. Now, all of a sudden, any account
set up through my website and Outlook on my PC will give me an error message
"Sending and receiving error (0x80042108): Outlook is unable to connect to
your incoming (POP3) e-mail server."

My website customer service had me go to a command prompt and type: telnet
<my URL.com> 25. I receive back a message: 220 rblsmtpd.local. When I try
the same thing with port 110, I get back an OK message.

At this point I cannot determine if the problem iswith my PC, ISP, or my
website server. I am probably using some wrong terms in the description, but
in my mind I cannot receive messages from my website server. If I go to the
on-line mail program on my website, I find that the messages sent to it are
there. My Outlook cannot retrieve them.

 

[VanguardLH]

in message

My ISP is Time Warner/Road Runner. My account with them allows me to
send
and receive messages with no problem.

I have a personal website that has pop3 e-mail service with several
account
names suuch as "webmaster@(domain name)". I have the e-mail at the
server
end set up exactly as they want it using ports 25 and 110. I have
an account
that I set on Outlook that is set up exactly as the website
instructions
tells me to. This has worked for years. Now, all of a sudden, any
account
set up through my website and Outlook on my PC will give me an error
message
"Sending and receiving error (0x80042108): Outlook is unable to
connect to
your incoming (POP3) e-mail server."

My website customer service had me go to a command prompt and type:
telnet
<my URL.com> 25. I receive back a message: 220 rblsmtpd.local.
When I try
the same thing with port 110, I get back an OK message.

They had to check that you can actually reach their server program on
that host. Not that you could start an e-mail session but can get to
the host, connect to the server program on that port, and have it open
a connection with you.

An RBL is a real-time blacklist
(http://cr.yp.to/ucspi-tcp/rblsmtpd.html). Looks like they
blacklisted your IP addresses; i.e., the IP address for your local
host is on their blacklist (or one they use that someone else
compiles). Since you are posting through Microsoft's
webnews-for-dummies interface which lies in the NNTP-Posting-Host
header (it points to their own service) and lies in their own
non-standard X-WBNR-Posting-Host header (it always points back to one
of their hosts, not to yours), I cannot check on which public
blacklists you may be listed.

Just saying "rblsmtpd.local" is a stupid and nearly useless comment in
their returned status. You can go to dnsstuff.com and enter your IP
address in the spam database lookup to see if you are listed on the
public blacklists. Only the e-mail provider can tell you if you are
on their private blacklist.