Error when closing Outlook 2007

[OkieTom]

I am using windows xp pro. The software I am having a problem with is
microsoft office 2007 with buisness contact manager. When I close microsoft
office. I get a error message that it needs to close. I have ran windows live
one care and picked up a trojan, of which one care cleaned. I ran one care
again and came up clean with a full scan. I then ran system saftey scanner
from windows and came up clean. This took four hours to do. I ran office
dignostics and came up ok. I ran office repair through add and remove and
rebooted and no help. I diabled all add on's and tried to turn them back on
one at a time no help.I also posted this on windows site thinking it might be
my operating system no help. I looked through all the errors and post here
back to may and found nothing. I googled it and came up with some Mso.dll to
look for and found them but do not know how to replace them or repair them if
they are in fact bad. I am not a computer wiz. This is my buisness computer
and I do not want anything to happen to it. I would appreciate any help with
this problem. The error report is as follows. Thanks in advance.

Event Type: Error
Event Source: Microsoft Office 12
Event Category: None
Event ID: 1000
Date: 1/1/2009
Time: 1:30:48 PM
User: N/A
Computer: YOUR-4DACD0EA75
Description:
Faulting application outlook.exe, version 12.0.6316.5000, stamp 4833a470,
faulting module mso.dll, version 12.0.6320.5000, stamp 485ae817, debug? 0,
fault address 0x0007c83e.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 00 70 00 70 00 6c 00 A.p.p.l.
0008: 69 00 63 00 61 00 74 00 i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00 i.o.n. .
0018: 46 00 61 00 69 00 6c 00 F.a.i.l.
0020: 75 00 72 00 65 00 20 00 u.r.e. .
0028: 20 00 6f 00 75 00 74 00 .o.u.t.
0030: 6c 00 6f 00 6f 00 6b 00 l.o.o.k.
0038: 2e 00 65 00 78 00 65 00 ..e.x.e.
0040: 20 00 31 00 32 00 2e 00 .1.2...
0048: 30 00 2e 00 36 00 33 00 0...6.3.
0050: 31 00 36 00 2e 00 35 00 1.6...5.
0058: 30 00 30 00 30 00 20 00 0.0.0. .
0060: 34 00 38 00 33 00 33 00 4.8.3.3.
0068: 61 00 34 00 37 00 30 00 a.4.7.0.
0070: 20 00 69 00 6e 00 20 00 .i.n. .
0078: 6d 00 73 00 6f 00 2e 00 m.s.o...
0080: 64 00 6c 00 6c 00 20 00 d.l.l. .
0088: 31 00 32 00 2e 00 30 00 1.2...0.
0090: 2e 00 36 00 33 00 32 00 ..6.3.2.
0098: 30 00 2e 00 35 00 30 00 0...5.0.
00a0: 30 00 30 00 20 00 34 00 0.0. .4.
00a8: 38 00 35 00 61 00 65 00 8.5.a.e.
00b0: 38 00 31 00 37 00 20 00 8.1.7. .
00b8: 66 00 44 00 65 00 62 00 f.D.e.b.
00c0: 75 00 67 00 20 00 30 00 u.g. .0.
00c8: 20 00 61 00 74 00 20 00 .a.t. .
00d0: 6f 00 66 00 66 00 73 00 o.f.f.s.
00d8: 65 00 74 00 20 00 30 00 e.t. .0.
00e0: 30 00 30 00 37 00 63 00 0.0.7.c.
00e8: 38 00 33 00 65 00 0d 00 8.3.e...
00f0: 0a 00 ..

 

[Milly Staples [MVP - Outlook]]

Have you run scanpst.exe on your .pst file?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
Always post your Outlook version!
How to ask a question: http://support.microsoft.com/KB/555375

 

[OkieTom]

No Milly I have not. Would you mind sharing with me how to do this and thanks
for your reply.

Have you run scanpst.exe on your .pst file?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
Always post your Outlook version!
How to ask a question: http://support.microsoft.com/KB/555375

I am using windows xp pro. The software I am having a problem with is
microsoft office 2007 with buisness contact manager. When I close
microsoft
office. I get a error message that it needs to close. I have ran windows
live
one care and picked up a trojan, of which one care cleaned. I ran one care
again and came up clean with a full scan. I then ran system saftey scanner
from windows and came up clean. This took four hours to do. I ran office
dignostics and came up ok. I ran office repair through add and remove and
rebooted and no help. I diabled all add on's and tried to turn them back
on
one at a time no help.I also posted this on windows site thinking it might
be
my operating system no help. I looked through all the errors and post here
back to may and found nothing. I googled it and came up with some Mso.dll
to
look for and found them but do not know how to replace them or repair them
if
they are in fact bad. I am not a computer wiz. This is my buisness
computer
and I do not want anything to happen to it. I would appreciate any help
with
this problem. The error report is as follows. Thanks in advance.

Event Type: Error
Event Source: Microsoft Office 12
Event Category: None
Event ID: 1000
Date: 1/1/2009
Time: 1:30:48 PM
User: N/A
Computer: YOUR-4DACD0EA75
Description:
Faulting application outlook.exe, version 12.0.6316.5000, stamp 4833a470,
faulting module mso.dll, version 12.0.6320.5000, stamp 485ae817, debug? 0,
fault address 0x0007c83e.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 00 70 00 70 00 6c 00 A.p.p.l.
0008: 69 00 63 00 61 00 74 00 i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00 i.o.n. .
0018: 46 00 61 00 69 00 6c 00 F.a.i.l.
0020: 75 00 72 00 65 00 20 00 u.r.e. .
0028: 20 00 6f 00 75 00 74 00 .o.u.t.
0030: 6c 00 6f 00 6f 00 6b 00 l.o.o.k.
0038: 2e 00 65 00 78 00 65 00 ..e.x.e.
0040: 20 00 31 00 32 00 2e 00 .1.2...
0048: 30 00 2e 00 36 00 33 00 0...6.3.
0050: 31 00 36 00 2e 00 35 00 1.6...5.
0058: 30 00 30 00 30 00 20 00 0.0.0. .
0060: 34 00 38 00 33 00 33 00 4.8.3.3.
0068: 61 00 34 00 37 00 30 00 a.4.7.0.
0070: 20 00 69 00 6e 00 20 00 .i.n. .
0078: 6d 00 73 00 6f 00 2e 00 m.s.o...
0080: 64 00 6c 00 6c 00 20 00 d.l.l. .
0088: 31 00 32 00 2e 00 30 00 1.2...0.
0090: 2e 00 36 00 33 00 32 00 ..6.3.2.
0098: 30 00 2e 00 35 00 30 00 0...5.0.
00a0: 30 00 30 00 20 00 34 00 0.0. .4.
00a8: 38 00 35 00 61 00 65 00 8.5.a.e.
00b0: 38 00 31 00 37 00 20 00 8.1.7. .
00b8: 66 00 44 00 65 00 62 00 f.D.e.b.
00c0: 75 00 67 00 20 00 30 00 u.g. .0.
00c8: 20 00 61 00 74 00 20 00 .a.t. .
00d0: 6f 00 66 00 66 00 73 00 o.f.f.s.
00d8: 65 00 74 00 20 00 30 00 e.t. .0.
00e0: 30 00 30 00 37 00 63 00 0.0.7.c.
00e8: 38 00 33 00 65 00 0d 00 8.3.e...
00f0: 0a 00 ..

 

[OkieTom]

Milly thanks to all of you for your valuabel time. I took your advice and ran
a repair on my pst file. I had to googel and do a little work to find these
things. However it was well worth it. Without the advice and direction of
some of the peopel that helped me My problem would have been more diffcult to
fix. Outlook is running quicker and smoother at this time thanks to all the
help . Once again thank you for your help. PS i WILL RUN THIS UTILTY EVERY
NOW AND THEN.

No Milly I have not. Would you mind sharing with me how to do this and thanks
for your reply.

Have you run scanpst.exe on your .pst file?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
Always post your Outlook version!
How to ask a question: http://support.microsoft.com/KB/555375

I am using windows xp pro. The software I am having a problem with is
microsoft office 2007 with buisness contact manager. When I close
microsoft
office. I get a error message that it needs to close. I have ran windows
live
one care and picked up a trojan, of which one care cleaned. I ran one care
again and came up clean with a full scan. I then ran system saftey scanner
from windows and came up clean. This took four hours to do. I ran office
dignostics and came up ok. I ran office repair through add and remove and
rebooted and no help. I diabled all add on's and tried to turn them back
on
one at a time no help.I also posted this on windows site thinking it might
be
my operating system no help. I looked through all the errors and post here
back to may and found nothing. I googled it and came up with some Mso.dll
to
look for and found them but do not know how to replace them or repair them
if
they are in fact bad. I am not a computer wiz. This is my buisness
computer
and I do not want anything to happen to it. I would appreciate any help
with
this problem. The error report is as follows. Thanks in advance.

Event Type: Error
Event Source: Microsoft Office 12
Event Category: None
Event ID: 1000
Date: 1/1/2009
Time: 1:30:48 PM
User: N/A
Computer: YOUR-4DACD0EA75
Description:
Faulting application outlook.exe, version 12.0.6316.5000, stamp 4833a470,
faulting module mso.dll, version 12.0.6320.5000, stamp 485ae817, debug? 0,
fault address 0x0007c83e.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 00 70 00 70 00 6c 00 A.p.p.l.
0008: 69 00 63 00 61 00 74 00 i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00 i.o.n. .
0018: 46 00 61 00 69 00 6c 00 F.a.i.l.
0020: 75 00 72 00 65 00 20 00 u.r.e. .
0028: 20 00 6f 00 75 00 74 00 .o.u.t.
0030: 6c 00 6f 00 6f 00 6b 00 l.o.o.k.
0038: 2e 00 65 00 78 00 65 00 ..e.x.e.
0040: 20 00 31 00 32 00 2e 00 .1.2...
0048: 30 00 2e 00 36 00 33 00 0...6.3.
0050: 31 00 36 00 2e 00 35 00 1.6...5.
0058: 30 00 30 00 30 00 20 00 0.0.0. .
0060: 34 00 38 00 33 00 33 00 4.8.3.3.
0068: 61 00 34 00 37 00 30 00 a.4.7.0.
0070: 20 00 69 00 6e 00 20 00 .i.n. .
0078: 6d 00 73 00 6f 00 2e 00 m.s.o...
0080: 64 00 6c 00 6c 00 20 00 d.l.l. .
0088: 31 00 32 00 2e 00 30 00 1.2...0.
0090: 2e 00 36 00 33 00 32 00 ..6.3.2.
0098: 30 00 2e 00 35 00 30 00 0...5.0.
00a0: 30 00 30 00 20 00 34 00 0.0. .4.
00a8: 38 00 35 00 61 00 65 00 8.5.a.e.
00b0: 38 00 31 00 37 00 20 00 8.1.7. .
00b8: 66 00 44 00 65 00 62 00 f.D.e.b.
00c0: 75 00 67 00 20 00 30 00 u.g. .0.
00c8: 20 00 61 00 74 00 20 00 .a.t. .
00d0: 6f 00 66 00 66 00 73 00 o.f.f.s.
00d8: 65 00 74 00 20 00 30 00 e.t. .0.
00e0: 30 00 30 00 37 00 63 00 0.0.7.c.
00e8: 38 00 33 00 65 00 0d 00 8.3.e...
00f0: 0a 00 ..