error when closing outlook

[DonnaR]

Suddenly, starting yesterday, every time I close Outlook (2002), I get the
error message: "Microsoft Outlook has encountered a problem and needs to
close". The error screen says:

Error Signature:

AppName: outlook.exe AppVer: 10.0.2627.1 ModName: msmapi32.dll
ModVer: 10.0.2625.0 Offset: 0001e85d

I get the same error message every time i close Outlook. I've tried Detect &
Repair and it didn't help. Wonder if I uninstall Outlook and re-install it?

Suggestions would be appreciated!
Donna

 

[Roady [MVP]]

Do a Detect & Repair and then an Office and Windows update. Looks like you
haven't applied any updates yet.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
Suddenly, starting yesterday, every time I close Outlook (2002), I get the
error message: "Microsoft Outlook has encountered a problem and needs to
close". The error screen says:

Error Signature:

AppName: outlook.exe AppVer: 10.0.2627.1 ModName: msmapi32.dll
ModVer: 10.0.2625.0 Offset: 0001e85d

I get the same error message every time i close Outlook. I've tried Detect &
Repair and it didn't help. Wonder if I uninstall Outlook and re-install it?

Suggestions would be appreciated!
Donna

 

[DonnaR]

Thanks, that did the trick!