Error when merging Outlook contacts to make labels

[Diane]

When I try to mail merge my Outlook contacts to make labels by using the
toolbar button "mail merge use address book" and clicking "outlook address
book" I get an error message which reads "word was unable to open the data
source".

I have also tried to merge by starting in Outlook and creating a merge file,
but once I get into Word and complete the Mail Merge Helper Dialog and click
"close", I still get empty labels.

I have successfully merged in the past (the last three Decembers), but
cannot figure out what my problem is now.

Any help is much appreciated!

 

[Doug Robbins - Word MVP]

Do you have the same versions of Word and Outlook?

See the "Mailmerge from Outlook" item on fellow MVP Graham Mayor's website
at:

http://www.gmayor.com/mailmerge_from_outlook.htm

If all else fails, you may need to export the address list from Outlook into
an Excel Spreadsheet or a .csv file and use that as the data source.


--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

 

[Diane]

Yes, my Word and Outlook are both 2002 and came bundled. They have both been
updated with SP3.

I've read the link and I also tried your advice about exporting to Excel and
then using that as a data source. I got the data into Excel, but once again
came up with blank labels when trying to import into Word labels. At this
point, I think I'll try to see if the files work with Word on another
computer (and reinstalling Word on mine if I can get that to work). Thanks
for trying. If you can think of anything else, I'm all ears.

 

[Doug Robbins - Word MVP]

See the article "Mailmerge Labels with Word XP" on fellow MVP Graham Mayor's
website at

http://www.gmayor.com/mail_merge_labels_with_word_xp.htm


--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP