Error when printing emails

[Janet]

When I try to print an email from the Inbox main screen (not opening the
email at all, just click on the print icon), I receive the following error
message:

Please open this HTML message to print.

I never received this before and want to be able to print the email from
this main screen. We are currently on Outlook 2003.

 

[Richard]

Please see: http://support.microsoft.com/default.aspx?scid=KB;EN-US;301910