Error when send/receive in Outlook 2007: 0x80040900

F

Firestarter

Hi,

Last week I updated office and other applications in preparation for an
upgrade to Windows 7 from Vista.

Before I did the upgrade, I started getting the 0x80040900 error. I tracked
down the http://support.microsoft.com/default.aspx/kb/813514 page and
followed all the instructions but had no luck. I did a full uninstall of
office and a reinstall. Still no luck.

I tried creating a new profile (control panel / mail). While setting this
up, I tested the email account, and it worked fine. However, when I loaded
up outlook again, I got the same error. Note - the error occurs immediately
upon pressing send/recv - it is not timing out.

I decided to go ahead and do the upgrade to windows 7 (probably not a good
idea, but I was tired). Windows 7 is working great, but Outlook is working
the same.

I turned on logging and see this:

2010.01.06 16:17:35 <<<< Logging Started (level is LTF_TRACE) >>>>
2010.01.06 16:17:35 (e-mail address removed): Synch operation started (flags =
00000001)
2010.01.06 16:17:35 (e-mail address removed): UploadItems: 0 messages to send
2010.01.06 16:17:35 (e-mail address removed): Synch operation completed
2010.01.06 16:17:35 (e-mail address removed): Synch operation started (flags =
00000030)
2010.01.06 16:17:35 (e-mail address removed): DoPOPDownload(flags = 00000030,
max msg = ffffffff): full items
2010.01.06 16:17:35 POP3 (mail1.stottlerhenke.com): Begin execution
2010.01.06 16:17:35 POP3 (mail1.stottlerhenke.com): End execution
2010.01.06 16:17:35 (e-mail address removed): ReportStatus: RSF_COMPLETED, hr
= 0x80040900
2010.01.06 16:17:35 (e-mail address removed): Synch operation completed
2010.01.06 16:17:38 Resource manager terminated

I tested it with my antivirus disabled and my firewall off. I've now run
out of things to try. Any ideas?
 
R

Roady [MVP]

Turning your virus scanner off is not sufficient; you'll need to
disable/uninstall its integration with Outlook completely. You'd still be
sufficiently protected by your on-access scanner part of the virus scanner.
For more details see;
http://www.msoutlook.info/question/20
 

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