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Message: [QUOTE="frozenMac201, post: 6888889"] Version: 2004 Operating System: Mac OS X 10.5 (Leopard) Processor: Intel Hi, I am having a problem at launch with MS Word and the MS Framework Library. Every time I launch, this message shows up: An unexpected error occurred while trying to load the Microsoft Framework Library. My operating system is Mac OS X Leopard 10.5.5 and I have a Managed account. Would this have anything to do with it? If so, tell me what the system administrator has to do so I can tell my dad. Thanks, frozenMac201 [/QUOTE]