error with Word 2004 - microsoft framework library

[s.neate]

I am having trouble with Word on my mac - the screen does not show the
text cursor unless i have it in the "show/hide" paragraph icon mode.
i tried reinstalling the office 2004 for mac program and after
reinstalling and loading Word this message popped up "an unexpected
error occurred while trying to load the Microsoft Framework library".
Does any one know what i can do to fix this problem?
thanks.

 

[John McGhie [MVP - Word and Word Macintosh]]

Yes: If you have re-installed the program, you need to re-install the OS
10.4.8 update from Apple, and the Microsoft Office 11.3 and 11.3.3 updates
from Microsoft.

The "FrameWork" error shows that one of the components of Word is now at a
version that is incompatible with the system or with other modules.

BTW: As you have just discovered, on a Mac, "reinstalling" stuff almost
never makes things better, but often makes things worse. The preferred
response to problems on the Mac is to figure out what is wrong and fix that.

In your case, the first place I would have looked is the graphics driver.

However, now we have a "new" problem, let's respond only to that one first.
Then test the system and report back if there are any further problems after
installing the updates.

Cheers

I am having trouble with Word on my mac - the screen does not show the
text cursor unless i have it in the "show/hide" paragraph icon mode.
i tried reinstalling the office 2004 for mac program and after
reinstalling and loading Word this message popped up "an unexpected
error occurred while trying to load the Microsoft Framework library".
Does any one know what i can do to fix this problem?
thanks.

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410

 

[s.neate]

Hi, i followed your advice and the error message problem is now
repaired - the problem with Word is still occurring though. thanks

 

[John McGhie [MVP - Word and Word Macintosh]]

Good! That's what I was hoping. The re-install should not have changed the
original problem, and applying the updates should have returned us just to
that point: displaying the original problem.

OK, now I need to know which version your operating system is: I assume
that it's OS 10.4.8 -- is that correct?

How much memory do you have in the system? Which graphics card?

Cheers

Hi, i followed your advice and the error message problem is now
repaired - the problem with Word is still occurring though. thanks

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410

 

[s.neate]

Operating system is OS X 10.4.8 and i have 1GB memory... im not sure
how to find what graphics card i have though??

 

[s.neate]

is this my graphics card... Intel GMA 950??

Operating system is OS X 10.4.8 and i have 1GB memory... im not sure
how to find what graphics card i have though??

Good! That's what I was hoping. The re-install should not have changed the
original problem, and applying the updates should have returned us just to
that point: displaying the original problem.

OK, now I need to know which version your operating system is: I assume
that it's OS 10.4.8 -- is that correct?

How much memory do you have in the system? Which graphics card?

On 12/2/07 1:51 PM, in article
(e-mail address removed), "(e-mail address removed)"

Hi, i followed your advice and the error message problem is now
repaired - the problem with Word is still occurring though. thanks
On Feb 10, 9:40 pm, "John McGhie [MVP - Word and Word Macintosh]"
Yes: If you have re-installed the program, you need to re-install the OS
10.4.8 update from Apple, and the Microsoft Office 11.3 and 11.3.3 updates
from Microsoft.
The "FrameWork" error shows that one of the components of Word is now at a
version that is incompatible with the system or with other modules.
BTW: As you have just discovered, on a Mac, "reinstalling" stuff almost
never makes things better, but often makes things worse. The preferred
response to problems on the Mac is to figure out what is wrong and fix that.
In your case, the first place I would have looked is the graphics driver.
However, now we have a "new" problem, let's respond only to that one first.
Then test the system and report back if there are any further problems after
installing the updates.
Cheers
On 11/2/07 12:41 PM, in article
(e-mail address removed), "(e-mail address removed)"
I am having trouble with Word on my mac - the screen does not show the
text cursor unless i have it in the "show/hide" paragraph icon mode.
i tried reinstalling the office 2004 for mac program and after
reinstalling and loading Word this message popped up "an unexpected
error occurred while trying to load the Microsoft Framework library".
Does any one know what i can do to fix this problem?
thanks.
--
Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.
John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410

 

[s.neate]

Also, the text in word (which only shows when the show/hide paragraph
option is on) is not recognized by the word count tool. thanks.

is this my graphics card... Intel GMA 950??

Operating system is OS X 10.4.8 and i have 1GB memory... im not sure
how to find what graphics card i have though??

Good! That's what I was hoping. The re-install should not have changed the
original problem, and applying the updates should have returned us just to
that point: displaying the original problem.
OK, now I need to know which version your operating system is: I assume
that it's OS 10.4.8 -- is that correct?
How much memory do you have in the system? Which graphics card?
Cheers
On 12/2/07 1:51 PM, in article
(e-mail address removed), "(e-mail address removed)"
Hi, i followed your advice and the error message problem is now
repaired - the problem with Word is still occurring though. thanks
On Feb 10, 9:40 pm, "John McGhie [MVP - Word and Word Macintosh]"
Yes: If you have re-installed the program, you need to re-install the OS
10.4.8 update from Apple, and the Microsoft Office 11.3 and 11.3.3 updates
from Microsoft.
The "FrameWork" error shows that one of the components of Word is now at a
version that is incompatible with the system or with other modules.
BTW: As you have just discovered, on a Mac, "reinstalling" stuff almost
never makes things better, but often makes things worse. The preferred
response to problems on the Mac is to figure out what is wrong and fix that.
In your case, the first place I would have looked is the graphics driver.
However, now we have a "new" problem, let's respond only to that one first.
Then test the system and report back if there are any further problems after
installing the updates.
Cheers
On 11/2/07 12:41 PM, in article
(e-mail address removed), "(e-mail address removed)"
I am having trouble with Word on my mac - the screen does not show the
text cursor unless i have it in the "show/hide" paragraph icon mode.
i tried reinstalling the office 2004 for mac program and after
reinstalling and loading Word this message popped up "an unexpected
error occurred while trying to load the Microsoft Framework library".
Does any one know what i can do to fix this problem?
thanks.
--
Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.
John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410
--
Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.
John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410

 

[Daiya Mitchell]

If your text only shows when show/hide is on, then it is all formatted
as hidden. I'm not surprised Word Count doesn't count hidden text.
Hidden text should have little dots underneath it, to denote "hidden".

I just hid an entire document, and indeed, the text cursor does not
show--well, then it came back. But that might be the problem, rather
than a graphics card.

To test, select all the hidden text, go to Format | Font, and make sure
hidden is NOT checked (middle right of dialog). Does the document now
behave all fine, cursor and all?

Does this happen in all new documents? If so, then open up your Normal
template, Select All, go to Format | Font, and make sure hidden is NOT
checked. You'll find the Normal template here:
~/Documents/Microsoft User Data/Normal
(where ~ stands for YourUserAccountHome)
Save and Close Normal--new documents should behave from now on, as they
are based on Normal.

Also, the text in word (which only shows when the show/hide paragraph
option is on) is not recognized by the word count tool. thanks.

is this my graphics card... Intel GMA 950??

Operating system is OS X 10.4.8 and i have 1GB memory... im not sure
how to find what graphics card i have though??

On Feb 11, 11:13 pm, "John McGhie [MVP - Word and Word Macintosh]"


Good! That's what I was hoping. The re-install should not have changed the
original problem, and applying the updates should have returned us just to
that point: displaying the original problem.

OK, now I need to know which version your operating system is: I assume
that it's OS 10.4.8 -- is that correct?

How much memory do you have in the system? Which graphics card?

Cheers

On 12/2/07 1:51 PM, in article
(e-mail address removed), "(e-mail address removed)"


Hi, i followed your advice and the error message problem is now
repaired - the problem with Word is still occurring though. thanks

On Feb 10, 9:40 pm, "John McGhie [MVP - Word and Word Macintosh]"

Yes: If you have re-installed the program, you need to re-install the OS
10.4.8 update from Apple, and the Microsoft Office 11.3 and 11.3.3 updates
from Microsoft.

The "FrameWork" error shows that one of the components of Word is now at a
version that is incompatible with the system or with other modules.

BTW: As you have just discovered, on a Mac, "reinstalling" stuff almost
never makes things better, but often makes things worse. The preferred
response to problems on the Mac is to figure out what is wrong and fix that.

In your case, the first place I would have looked is the graphics driver.

However, now we have a "new" problem, let's respond only to that one first.
Then test the system and report back if there are any further problems after
installing the updates.

Cheers

On 11/2/07 12:41 PM, in article
(e-mail address removed), "(e-mail address removed)"


I am having trouble with Word on my mac - the screen does not show the
text cursor unless i have it in the "show/hide" paragraph icon mode.
i tried reinstalling the office 2004 for mac program and after
reinstalling and loading Word this message popped up "an unexpected
error occurred while trying to load the Microsoft Framework library".
Does any one know what i can do to fix this problem?
thanks.

 

[s.neate]

thanks! it seems that was the problem