Errors occurred while archiving, see Deleted Items folder error message in Outlook '03

[John S. Sapyta.]

Hey all,

I have friend who keeps getting this error message in Outlook '03 "Errors
occurred while archiving, see Deleted Items folder" when he checks the
deleted items folder, it's empty.

So do you guys have any suggestions. comments or whatever for me to help him
fix
this problem?

 

[John S. Sapyta.]

Anyone have any suggestions for me.. come on now.

 

[Roady [MVP]]

Just for kicks, right click the folder and choose "Empty Deleted Items
Folder" in both the original and the Archive pst-file.
Then close Outlook and run scanpst.exe on both pst-files and see if it comes
up with anything.

Also verify that you are archiving to a pst-file in the same format. So if
your main pst-file is a UNICODE pst-file, verify that your archive pst-file
is also a UNICODE pst-file.

 

[John S. Sapyta.]

Just for kicks, right click the folder and choose "Empty Deleted Items
Folder" in both the original and the Archive pst-file.
Then close Outlook and run scanpst.exe on both pst-files and see if it
comes up with anything.

Which folder, Inbox or deleted items folder? And what if there isn't a
option
in the right-clicking meu?

As for Archive post file, I'm not even sure if I setup the archiving right.

Also verify that you are archiving to a pst-file in the same format. So if
your main pst-file is a UNICODE pst-file, verify that your archive
pst-file is also a UNICODE pst-file.

How can I tell if I'm using the same format?

 

[John S. Sapyta.]

Hey Roady,

I'm still waiting on you or other MVP's to answer my reply to you.