Errors with Desktop Search(?) after installing BCM in Outlook

H

hisplaceresort

I just installed by retail box version of Office 2007 today, after having run
the trial for 6 weeks or so.

The initial install (which did not include BCM or Acctg 2007) went fine. I
used Outlook a couple of times.

Then, I installed Business Contact Manager.

I opened Outlook, and my machine re-booted.

Every time now that I open outlook, at least it's not rebooting my machine,
but I'm getting the pop-up error window that says:

MS Windows Search Protocol Host has encountered a problem and needs to close:

I send the error report, and in a few seconds it pops up again... It
happened 3 times this last time I opened Outlook.

It is interesting to note that I could see the Desktop Search icon in my
system tray flashing, which means it was indexing. Now that it has stopped
indexing, the error messages have seemed to stop. This may or may not mean
anything, I don't know... I am also running NET framework 3, which I
upgraded to AFTER I installed BCM. Once again, may or not mean anything.

The underlying error messages say this:

AppName: searchprotocolhost.exe AppVer: 6.0.5824.16387
AppStamp:4535ba59
ModName: kernel32.dll ModVer: 5.1.2600.2945
ModStamp:44ab9a84
fDebug: 0 Offset: 00012a5b




AppName: searchprotocolhost.exe AppVer: 6.0.5824.16387
AppStamp:4535ba59
ModName: kernel32.dll ModVer: 5.1.2600.2945
ModStamp:44ab9a84
fDebug: 0 Offset: 00012a5b


AppName: searchprotocolhost.exe AppVer: 6.0.5824.16387
AppStamp:4535ba59
ModName: kernel32.dll ModVer: 5.1.2600.2945
ModStamp:44ab9a84
fDebug: 0 Offset: 00012a5b


Thank you in advance!
 
B

bbarker

I am having the same problem. It happens 2 or 3 times every time I start
Outlook 2007 with Business Contact Manager. Can someone from MS please
advise? I can't find any reference to this anywhere on the Microsoft site.
 
H

hisplaceresort

I also posted this under the BCM forum... Someone else also said they were
having the same problem... You may want to read the posts there regarding
the possibility of a hotfix that was overwritten, but... I just popped in
the Office 2007 2nd CD and completely uninstalled both BCM and acctg 2007.
I'm relatively computer savvy, but it's just a little too unstable for me
right now.
If you get a fix, I'd sure appreciate knowing it, because I'd like to use it.
 

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