errors

[Jonathan]

Hello, I have a coworker who is having these errors in
Publisher:

Due to low memory or use of a floppy other than the one
you started with, Publisher has had to rename your
publication C:\PUB242.TMP. To resume, close all programs,
including Publisher, then restart Publisher and open the
file. You may then rename the application.

and this error:

MSPUB.EXE - Application Error
The instruction at "0x600193f0" referenced memory
at "0x0000000". The memory could not be "read".
Click on OK to terminate the program
Click on CANCEL to debug the program

Sometimes, clicking on OK will close Publisher and not
save the document.

Also, she got:
mspaint.exe - Application Error
The instruction at "0x77fcb3ad" referenced memory
at "0x00000." The memory could not be "written". Click on
OK to terminate the program.
She was getting this above error when opening a Publisher
file with a specific logo that was created in MS paint.

Her other coworker does not have any of these problems.
This coworker does save the Publisher files to the hard
drive and not the network, and she still gets errors.

She has Novell Client 4.83 SP2 and Windows 2K Service Pack
4.

Please Help. Thank you.

 

[Mary Sauer]

This error is indicative of a corrupt or outdated device driver, in Publisher it
usually a printer but it could be a graphics driver as well. Try opening the file in
safe mode, if it opens, go to the manufacturer's web site and look around for an
updated driver.