EULAs for Office 2007 products

J

Joe Hunter

Has anyone been able to find copies of the EULAs for the Office 2007 products
"before" purchasing them? I was looking for a printable copy, not a phone
conversation where you might not get the same information twice.

I have gone around in circles with tech support (an oxymoron) several times.


On one path I was always give a link to a page where only the 2003 products
could be found. Unfortunately, the Home and Student edition didn't exist
then; at that time they had a Student/Teacher edition.
See: http://www.microsoft.com/office/eula/en.mspx

Another path did take me to a page that looked promising; there actually was
a link that purported to be for the Home and Student edition. But when you
take that link you are presented with a page containing a pulldown list where
you have to try and select your product again. And guess what! There's no
Home and Student package listed. In fact, there's "no packages" listed at
all. See:
http://office.microsoft.com/en-us/help/HA102103171033.aspx

Individual generic components are listed (no specific year), but if you are
looking for the "official EULA" information that says how many times you can
install it with one license as was very explicitly listed for the 2003
Student/Teacher package, it's just not there.

There is a very logical place to put links for this information; on the page
that compares the different packages:
http://office.microsoft.com/en-us/products/FX101757671033.aspx
but is it there? NO!

Since Office and Vista have both been in the works for so many years, there
really is no excuse for all of these web page mistakes and misinformation
being provided by tech support.
 
J

Joe Hunter

Thanks for response, JoAnne,

I replied to a thread where you replied in the techarena forum as well.

The latest response I got from MS tech support (Grace, an MNS Customer
Support rep) was that the web site hasn't been updated yet, and that I should
just check the PDF file.

Unfortunately, she neglected to tell me where to find this PDF. I'm
guessing the next reply will be that it is on the CD for the product for
which I am trying to get more information "before" I buy. ;-)
 
B

Bob Buckland ?:-\)

Hi Joe,

FWIW, many of the MVPs are posting to the MS public newsgroups at news://msnews.microsoft.com

The newsgroups are 'mirrored' into discussion boards on a number of site including Tech Arena and even on Microsoft's site :)

The license details will be made available for the retail products, but the date for having these appear on the website isn't yet
known.

============
Thanks for response, JoAnne,

I replied to a thread where you replied in the techarena forum as well.

The latest response I got from MS tech support (Grace, an MNS Customer
Support rep) was that the web site hasn't been updated yet, and that I should
just check the PDF file.

Unfortunately, she neglected to tell me where to find this PDF. I'm
guessing the next reply will be that it is on the CD for the product for
which I am trying to get more information "before" I buy. ;-) >>

--

Bob Buckland ?:)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*
 

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