Even buying addition Office for Mac2004 doesn't solve excessive installations problem

[balderino]

I had Office 2004 (Student and Teacher Edition) installed on three
Macs, my high school son's iBook, my G4, and my wife's iMac. The
computers are all on an home network. My son's IBook hard drive died
and I bought him a new Mac Mini. I re-installed Office from the same
Student and Teahcer Edition on the new Mac Mini. (Student and Teacher
Edition allows 3 installations.) When either my wife or my son
attempted to launch an Office application when the other's computer is
on, the second machine got the notice that the number of installations
exceeded the number allowed by the license agreement. This problem
only involves my son's Mac MIni and my wife's iMac. My G4 being on or
off, with or without an Office ap launced, does not change the problem.


Out of frustration and lack of time to fight Microsoft for the 3rd
installation I purchased a new Student and Teacher addition which,
theoretically has a different serial number and three different Product
ID numbers. I installed the newly purchased Office on my son's Mac
Mini. I also deleted the "old" versions of Office from the backup
firewire drive on the Mac Mini. We still are getting the same message
about violating the allowed number of installations on the network,
despite purchasing a new copy of Office.

Can anyone help me with this? After purchasing a second copy of Office
to be legal, I'm really irritated with Microsoft and find it impossible
to get any help from them.

Will greatly appreciate a solution to this problem.

Balderino

 

[Diane Ross]

Out of frustration and lack of time to fight Microsoft for the 3rd
installation I purchased a new Student and Teacher addition which,
theoretically has a different serial number and three different Product
ID numbers. I installed the newly purchased Office on my son's Mac
Mini. I also deleted the "old" versions of Office from the backup
firewire drive on the Mac Mini. We still are getting the same message
about violating the allowed number of installations on the network,
despite purchasing a new copy of Office.

Can anyone help me with this? After purchasing a second copy of Office
to be legal, I'm really irritated with Microsoft and find it impossible
to get any help from them.

Will greatly appreciate a solution to this problem.

Instead of deleting Office you need to run "Remove Office". This will remove
the invisible file that contains your PID. When you first install Office,
you type in your CD Key, which generates a PID (Product IDentification)
code. If you need to change it for any reason, use one of the three options
listed here:

<http://www.entourage.mvps.org/install/cdkey.html>

Note: running Remove Office does not remove your Microsoft User Data folder
containing your email.

More on Remove Office here:

<http://www.entourage.mvps.org/glossary/remove_office.html>

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page
<http://www.entourage.mvps.org/>
The Entourage Blog lists the EHP as one of the top five Microsoft Entourage
resources.
<http://blogs.msdn.com/entourage/>

 

[JE McGimpsey]

Can anyone help me with this? After purchasing a second copy of Office
to be legal, I'm really irritated with Microsoft and find it impossible
to get any help from them.

Will greatly appreciate a solution to this problem.

You don't need to remove Office (which, if you do it, should be done
using the Remove Office application).

Instead you should be able to use the technique here:

http://www.mcgimpsey.com/macoffice/office/pid.html