Event ID:1000, 1001, 1002

[Stuart Perry]

Hi there

I'm having a pain in the arse type problem with Microsoft Word 2002. For
just one user on my companies network, keeps on getting application hangs in
Word, followed by the following Event ID's 100, 1001, 1002.

The client is running Microsoft XP Pro, which is fully service packed and
has the most upto date updates applied and Office is also fully service
packed and has all the updates applied. I have reinstalled Office,
reinstalled the computer, even swapped the computer for a new one and deleted
the users profile and created a new one which no result. The problem happens
an average about one or twice a day. The only thing I can think it can be is
the files, but other users are using the files okay. Everybody uses the same
version of Office.

We are running a Windows Server 2003 AD network and Kaspersky Anti virus.
We have just moved from Norman anti virus so I do not thing that Kaspersky is
causing the problem.

I have done a little research before posting on here and it seems that other
people have this problem, but have not found out how to solve it.

Any help would be most welcome

Thanks in advance

Stuart

 

[Wiecher Dallinga]

im currently having same problems with office 2003 for the last month on 1 pc.
the applications in question are: all office 2003 applications, IE, oracle
client.
i havent been able to find any update/fix for this problem.

althought reading ur post have u checked if moving the pc to another room or
try another cable? couse i fixed some earlyer problem with 6004/3019 errors
at my own desk and was unable to recreate the hang problem at that time.