Event ID 1904 HHCTRL

[Lori Ann Kuiper]

Every time I access help in any Office 2003 app I get 10-20 error messages
Event ID 1904 --cannot find description for HHCTRL---listed in Event
Manager. I am running MCE 2005 and Office Standard 2003 retail. I read
somewhere that some of the help files may not have been properly updated,
but I don't know where I saw it or what the solution to fix it was. I just
remember that it had something to do with Office. I am running Service Pak
2 and MCE 2005 Rollup 2 and all updates with the exception of Framework 2.0.

Could this error have something to do with Framework 2.0 not being
installed?

Any help would be appreciated. I have restored from scratch numerous times
and always end up with the same issue.

 

[Mary Sauer]

This is quite technical, but it does address your issue:
Certain Web sites and HTML Help features may not work after you install security
update 896358 or security update 890175
http://support.microsoft.com/kb/892675/en-us

 

[Lori Ann Kuiper]

Thank you for the response. I have read the article, but it is a little
more involved than I would like to tackle. It seems that although the error
messages are occuring in Event Manager I still have been able to access the
sites. So I guess it will be OK if left as is. I was worried about these
errors causing problems later, but so far I have not really seen any
consequences of leaving as is so for now I guess that is what I will do. I
have printed the article for later reference.