Every Office product locks up

[John F]

Any time I try to open a file within the program and use a dropdown selection
or brouse button the program stops responding the effected programs that I
have found thus far are:
Word 2000 9.0.6926 SP-3
Excel 2000 9.0.6926 SP-3
Access 2000 9.0.6926 SP-3
Outlook 2000 SP-3 9.0.06627
Power Point 2000 SP-3 9.0.8936
Internet Explorer 6.0.2900.2180_xpsp_sp2
Windows Exporer SP-2
The following does not work!!!
http://support.microsoft.com/?kbid=918165
Clearing all temp files does not work!!!!

 

[Carey Frisch [MVP]]

Perhaps the following will explain & resolve your issue:

Problems in Windows Explorer or the Windows shell
after you install security update MS06-015
http://support.microsoft.com/kb/918165

Easy Fix: Visit http://www.kellys-korner-xp.com/xp_tweaks.htm and scroll
down to Item No. 383 "Hewlett-Packard's Share-to-Web software - Fix (MS06-015)"
to download a registry fix.

Note: You may need to temporarily disable your antivirus program
in order to safely run the scripted fix.

Also, review the following:

MS06-013: Cumulative security update for Internet Explorer
http://support.microsoft.com/kb/912812

Internet Explorer ActiveX compatibility patch for Mshtml.dll
http://support.microsoft.com/kb/917425/

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

---------------------------------------------------------------------------­----------------

:

| Any time I try to open a file within the program and use a dropdown selection
| or brouse button the program stops responding the effected programs that I
| have found thus far are:
| Word 2000 9.0.6926 SP-3
| Excel 2000 9.0.6926 SP-3
| Access 2000 9.0.6926 SP-3
| Outlook 2000 SP-3 9.0.06627
| Power Point 2000 SP-3 9.0.8936
| Internet Explorer 6.0.2900.2180_xpsp_sp2
| Windows Exporer SP-2
| The following does not work!!!
| http://support.microsoft.com/?kbid=918165
| Clearing all temp files does not work!!!!