Every PDF file rec'd via Ent. '08 email attachment is "damaged"

M

MBP_HomePro

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: intel

Every PDF file attachment I receive thru Entourage eMail will not open in Acrobat 7.0 Professional (or any other program such as Preview, Canvas, Word). Each time I attempt to open an attached PDF file, Acrobat gives me this error message "There was an error opening this document. The file is damaged and could not be repaired".

I have emailed PDF files to myself (these are files that will open in Acrobat before emailing them) and these give me the same error message.

Word documents coming thru Entourage open fine.

Help?!?!?!
 
W

William Smith

Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor:
intel

Every PDF file attachment I receive thru Entourage eMail will not
open in Acrobat 7.0 Professional (or any other program such as
Preview, Canvas, Word). Each time I attempt to open an attached PDF
file, Acrobat gives me this error message "There was an error opening
this document. The file is damaged and could not be repaired".

I have emailed PDF files to myself (these are files that will open in
Acrobat before emailing them) and these give me the same error
message.

Word documents coming thru Entourage open fine.

What kind of server are you using? Can you test using Mail with the same
account to see if this still happens?

How are you attaching the PDF?

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
 
B

brainardlake

What kind of server are you using? Can you test using Mail with the same
account to see if this still happens?

How are you attaching the PDF?

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>

I am having the same problem. Driving me nuts. With Mac Mail, the
attachments come through fine, but on Entourage, they get damaged. I
actually have that problem with other types of files as well. .doc
etc. Help please?
 

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