Everytime I open an Office application I get an error message, please help!!!

[Dan Goldberg]

Hi
I've had office for my mac for about 4 months, at some point in the
last 2 weeks everytime I try to open word, or excell I get an error
message "the program has unexpectly quit"

any idea or suggestions

please help!

 

[Jim Gordon MVP]

Hi Dan,

It will help us help you if you post back with some additional
information. What version of Office? What version of MacOS? Have you
installed any new fonts or software that installs foonts lately?

-Jim

 

[Dan Goldberg]

Hey Jim

Its office X and my mac is OS X 10.2 and no, I havent added any new
fonts lately. The only office program that doesn't have a problem is
entourage, everything else closes right away

 

[Jim Gordon MVP]

Hi Dan,

Thanks!

For starters, give this URL a try.
http://support.microsoft.com/default.aspx?scid=fh;EN-US;macoffx

Click the link "Office v. X program unexpectedly quits after the splash
screen appears"

If the solutions there don't work, then please post a follow-up message
describe what you tried and what happened when you tried it.

Thanks.

-Jim

 

[Dan Goldberg]

hey jim
Still didnt work, i tried all of the mentioned solutions and it kept closing

thanks though

 

[Dan Goldberg]

any suggestions?

 

[John McGhie]

There are more than 5,000 possible error messages. If you care to tell us
which one you are seeing we'll be more help.

any suggestions?

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Consultant Technical Writer
Sydney, Australia +61 4 1209 1410

 

[Karl Hungus]

I'm having the same problem as the original poster. I'm on a powerbook
g4 running 10.2.8 and I'm using Office v. X.

I have not installed any new fonts or apps that would install fonts.

I have gone though as much as I can from Microsoft's knowledge base
article "Office v.X program unexpectedly quits after splash screen
appears." I don't have OS9 installed so I could not follow of the
resolution instructions.

I just installed and ran FontDoctor 6.0.1 in demo mode. It won't fix
any font problems, but it will check for problems. None of the font
folders had anything wrong.

Should I try re-installing Office? Will it make a difference?