Everytime I send/recieve in Outlook 2003, it crashes.

[Nick]

I use Outlook 2003, and cannot send or receive messages. If I have no
messages in the outbox, it hangs for about 5 seconds, and then displays a
"This program needs to close" box with no error message. If there is a
message in the outbox, it just hangs. I have downloaded all available updates
to no avail. I use SBC email, and have confirmed my settings manually, as
well as with the Yahoo! self-diagnostic program.

What can I do?

 

[Diane Poremsky [MVP]]

Did you delete the SRS file?
http://www.outlook-tips.net/beginner/filepath.htm

I use Outlook 2003, and cannot send or receive messages. If I have no
messages in the outbox, it hangs for about 5 seconds, and then displays a
"This program needs to close" box with no error message. If there is a
message in the outbox, it just hangs. I have downloaded all available updates
to no avail. I use SBC email, and have confirmed my settings manually, as
well as with the Yahoo! self-diagnostic program.

What can I do?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/



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(e-mail address removed)

(posted using Entourage)

 

[Nick]

I tried that just now, and it doesn't seem to help. It's also worth noting
that I deleted the PST (at 3+ gigs!) file when this problem started, and it
went away for a few days. Any other suggestions? Thank you for your help so
far!

Did you delete the SRS file?
http://www.outlook-tips.net/beginner/filepath.htm

I use Outlook 2003, and cannot send or receive messages. If I have no
messages in the outbox, it hangs for about 5 seconds, and then displays a
"This program needs to close" box with no error message. If there is a
message in the outbox, it just hangs. I have downloaded all available updates
to no avail. I use SBC email, and have confirmed my settings manually, as
well as with the Yahoo! self-diagnostic program.

What can I do?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/



Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)

(posted using Entourage)