Excel '08 keeps crashing when I print

[Chris Watson]

I¹ve switched to MS Office 2008 on a MacBook Pro with OS 10.5.5. Every time
I try to print an Excel document, the application freezes for a moment and
then quits. I¹m assuming there¹s some sort of corruption, perhaps with
fonts, preferences, or a cache. Can anyone suggest any places I should look
or files to try deleting to solve this issue?

Thanks,

Chris

 

[Bob Greenblatt]

I¹ve switched to MS Office 2008 on a MacBook Pro with OS 10.5.5. Every time I
try to print an Excel document, the application freezes for a moment and then
quits. I¹m assuming there¹s some sort of corruption, perhaps with fonts,
preferences, or a cache. Can anyone suggest any places I should look or files
to try deleting to solve this issue?

Thanks,

Chris

First, have you updated to the latest version of Office, OS, and your print
driver? (A new Office update, 12.1.3, just came out Tuesday.)

 

[Chris Watson]

Hi Bob,

Yes, I¹m up to date on both my Office app (12.1.3) and the printer drivers
for our networked color and b/w printers. Trying to send to either of them
causes Excel to crash (no problems printing with Word, PowerPoint, or
Entourage to either of those networked printers). It¹s based on that that
I¹m wondering if I¹ve got a corrupted preference or other file that¹s
affecting only Excel.

Chris

 

[Pat McMillan]

Would you be able to send me a copy of the error report (click More Info in
the Microsoft Error Reporting window and copy/paste the entire report)?

Thanks,

Pat McMillan
(e-mail address removed)

 

[Kathie Iorizzo]

We are having the same issue here. We have a site license so we don't get any support unless we pay for it. It crashes at random going to any of our printers. We can print from Word and any Apple application.