M
Meredith Crochet
We have Excel 2002 at work. Yesterday Excel was running, with a workbook
open, during a storm with repeated electricity spikes. The office completely
lost power, at which time the computer was left shutdown until I arrived this
morning.
Upon opening the workbook and making new entries, when I attempted to save
the file, I received the "Microsoft Excel has encountered a problem and must
shutdown" message. I did sent a report to Microsoft. I can open, change, and
save any other Excel file, but none of the same type as the problem workbook.
Example: We sell tickets in our office. I can open, change, and save
inventories...no problem. When I attempt to do the same to a salesbook, any
version, I get the error message.
I have installed all updates, including SP3. I have performed a system
restore to a date when the workbook operated correctly.
We need this file for end-of-month reporting...in two days!
Any and all assistance is greatly appreciated!!
Thank you in advance!
open, during a storm with repeated electricity spikes. The office completely
lost power, at which time the computer was left shutdown until I arrived this
morning.
Upon opening the workbook and making new entries, when I attempted to save
the file, I received the "Microsoft Excel has encountered a problem and must
shutdown" message. I did sent a report to Microsoft. I can open, change, and
save any other Excel file, but none of the same type as the problem workbook.
Example: We sell tickets in our office. I can open, change, and save
inventories...no problem. When I attempt to do the same to a salesbook, any
version, I get the error message.
I have installed all updates, including SP3. I have performed a system
restore to a date when the workbook operated correctly.
We need this file for end-of-month reporting...in two days!
Any and all assistance is greatly appreciated!!
Thank you in advance!