A
Ava Healy
We have a new document management program on a Windows 2000 up to date
service pack Server that supposedly allows you to open embedded object Word
and Excel documents and use them while in the document management software.
This software uses a print driver (proprietary, not Adobe) to print to the
electronic filing cabinet. We are an accounting firm that wants all our
client files accessible via this electronic filing cabinet, regardless of
application type, if at all possible. I am not a programmer or true IT
person, but know a little about applications and file structure. However, I
seem to know a bit more than most of the people at the troubleshooting staff
of the company we purchased the program from and they can't answer my
questions (yes, I know, what you are going to say but they are one of the top
2 companies in the US that sell the accounting and tax software we need).
2 Questions
First. Does Excel have full functionality as an embedded application, and
if not, which functions are we losing? Biggest problem is that the Excel
"Window" menu item appears to be missing that would allow you to freeze panes
or do a title lock/scroll. Is this an original embedded object limitation
(that is, at Microsoft's level) or possibly a limitation of this program or a
conflict with another program (see Second).
Second. We have both Windows XP and Windows 2000 operating system
workstations (may upgrade all later this year to Win XP). All fully up to
date via Automatic Updates as they occur. On any machine with Adobe PDF
maker (whether XP or Win 2000), virtually NONE of the Word or Excel menu
items work at all. I would think this is an Adobe or print driver conflict,
however the Vendor says not so and that I need to make a registry change to
the User Microsoft Office Key to resolve this "rare" problem, that is due to
how the different user profiles are set up (they were set up the same at the
same time). This registry edit crashed my Outlook, Word, Excel and Adobe
apps and took me half a day to reverse and reinstall and troubleshoot all
these apps.
Does anyone know of an embedded object problem like this and likely causes.
I think it must be the Adobe print driver and the other apps print driver
conflicting since only the workstations that have full Adobe have this
problem (sorry, I know this is not an Adobe forum, but want to eliminate the
chance that it really is an embedded app problem having nothing to do with
Adobe like the Vendor says). How could similar user profiles cause this
problem?
Thanks for any illumination.
service pack Server that supposedly allows you to open embedded object Word
and Excel documents and use them while in the document management software.
This software uses a print driver (proprietary, not Adobe) to print to the
electronic filing cabinet. We are an accounting firm that wants all our
client files accessible via this electronic filing cabinet, regardless of
application type, if at all possible. I am not a programmer or true IT
person, but know a little about applications and file structure. However, I
seem to know a bit more than most of the people at the troubleshooting staff
of the company we purchased the program from and they can't answer my
questions (yes, I know, what you are going to say but they are one of the top
2 companies in the US that sell the accounting and tax software we need).
2 Questions
First. Does Excel have full functionality as an embedded application, and
if not, which functions are we losing? Biggest problem is that the Excel
"Window" menu item appears to be missing that would allow you to freeze panes
or do a title lock/scroll. Is this an original embedded object limitation
(that is, at Microsoft's level) or possibly a limitation of this program or a
conflict with another program (see Second).
Second. We have both Windows XP and Windows 2000 operating system
workstations (may upgrade all later this year to Win XP). All fully up to
date via Automatic Updates as they occur. On any machine with Adobe PDF
maker (whether XP or Win 2000), virtually NONE of the Word or Excel menu
items work at all. I would think this is an Adobe or print driver conflict,
however the Vendor says not so and that I need to make a registry change to
the User Microsoft Office Key to resolve this "rare" problem, that is due to
how the different user profiles are set up (they were set up the same at the
same time). This registry edit crashed my Outlook, Word, Excel and Adobe
apps and took me half a day to reverse and reinstall and troubleshoot all
these apps.
Does anyone know of an embedded object problem like this and likely causes.
I think it must be the Adobe print driver and the other apps print driver
conflicting since only the workstations that have full Adobe have this
problem (sorry, I know this is not an Adobe forum, but want to eliminate the
chance that it really is an embedded app problem having nothing to do with
Adobe like the Vendor says). How could similar user profiles cause this
problem?
Thanks for any illumination.