Excel 2002 on Windows XP

M

Martin

Hi

I have 100 PC's all running Windows XP service pack 1 and
Office XP running either no service pack up to service
pack 2.

I have 18 HP4300DTN printers, all users are having
intermittent problems printing to these printers from
Excel. You can print out of Excel with no data or lots of
data and it will print. After a while (no specific time)
you can try and print but nothing comes out. The printer
spooler appears in the systray and then dissapears as if
it has printed but it doesn't print. If you change the
printer default to another printer then change the default
back to the original printer it works again. Very strange.
I have tried the latest HP drivers but it still does the
same thing.

Please help

Thanks in advance.
Martin
 

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