Excel 2003 temporary files remains on network shares

[Kenny]

This is a recent occurrance. Since setting up redirection of My Documents to
a network share, one user has reported having temporary files remain after
closing his Excel documents. I have read in this newsgroup other users having
the same problem but I haven't found the solution. Does anyone know what is
causing this problem and how to resolve it?

Appreciate any help.

Kenny

 

[Dave Peterson]

What are the names of these temporary files (include the extension, too)?

 

[Kenny]

Hello Dave,

Here are the files. 5E1AD400, 7FF90500, 19BD700, 52BA0500, 21186500,
D633E400 but the extensions are not showing.

 

[Dave Peterson]

When xl2003 and older saves the file, it saves it as a temporary file with a
funny name (8 characters--no extension) in the same folder.

If the save is successful, xl will delete the original (or rename it to its
backup name (like "backup of book1.xlk)) and if that's successful, xl will
rename the funny named file to the original's name.

Common things that get blamed for interruptions to this process are antivirus
software poking its head in or network errors--either permissions or physical
problems.

=====
If the .xls file gets updated correctly (verify this!), then you may want to
look at permissions. Maybe the user doesn't have delete permissions against
that shared folder.

 

[Kenny]

Thank you for the explanation and I will take a look at permissions.