Excel 2004 crashes with Right Mouse Button click in OS X 10.4.8

K

ken

I have a macbook pro that I've been using since May. I had been using
the Microsoft office apps on it, but sometime over the late summer,
something had changed with my configuration (service packs, updates, I
don't know) but I'm getting the following problem:

I launch Microsoft Excel (2004, Version 11.3, 060914).

I create an empty sheet. Or pick any existing sheet.

I right click the mouse (it's either the internal trackpad or a USB
mouse)

I get the following error:
"
Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000014
"

I have done the following things:

1. cleaned out all of my caches and such with Onyx
2. Removed / moved any fonts without bitmaps out of the font
directories (/System/Library/Fonts, /Library/Fonts,
<username>/Library/Fonts, etc).
3. Removed all preferences for Microsoft Office
4. (before these activities): did a full remove and re-install of
Office and updated the service packs.

I've been tearing my hair out. This is consistent and I can't even use
Excel. The first time I hit a right mouse button I usually get ready
to curse under my breath, because it crashes every single time. Does
Microsoft have any plans to make Excel more stable? I can't understand
why something like this problem is still happening and can't be
resolved.

Help, anyone!

Thanks,

Ken Rimple


Date/Time: 2006-11-29 15:17:14.002 -0500
OS Version: 10.4.8 (Build 8L2127)
Report Version: 4

Command: Microsoft Excel
Path: /Applications/Microsoft Office 2004/Microsoft Excel
Parent: WindowServer [65]
Rosetta: Yes

Version: 11.3.0 (11.3.0 (060914), © 2004 Microsoft Corporation. All
rights reserved.)

PID: 3738
Thread: Unknown

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000014

Thread 0:
0 LaunchCFMApp 0xb80b4e21 0xb8000000 + 740897
1 LaunchCFMApp 0xb809f925 0xb8000000 + 653605
2 LaunchCFMApp 0xb80bd24e 0xb8000000 + 774734
3 LaunchCFMApp 0xb811e558 spin_lock_wrapper + 3852

Thread 1:
0 LaunchCFMApp 0xb823369b strchr + 72
1 LaunchCFMApp 0xb81cef17 pthread_cond_wait + 3114
2 LaunchCFMApp 0xb816831a catch_exception_raise_state_identity + 318
3 LaunchCFMApp 0xb8167856 CallPPCFunctionAtAddressInt + 177220
4 LaunchCFMApp 0xb816774d CallPPCFunctionAtAddressInt + 176955
5 LaunchCFMApp 0xb8168418 catch_exception_raise_state_identity + 572
6 LaunchCFMApp 0xb820480c pthread_create + 1124

Thread 2:
0 LaunchCFMApp 0xb813516f spin_lock_wrapper + 97059
1 LaunchCFMApp 0xb8160750 CallPPCFunctionAtAddressInt + 148286
2 LaunchCFMApp 0xb81632bd CallPPCFunctionAtAddressInt + 159403
3 LaunchCFMApp 0xb80c7b3a 0xb8000000 + 817978

Thread 3:
0 LaunchCFMApp 0xb81352eb spin_lock_wrapper + 97439
1 LaunchCFMApp 0xb8158e5d CallPPCFunctionAtAddressInt + 117323
2 LaunchCFMApp 0xb80a6073 0xb8000000 + 680051
3 LaunchCFMApp 0xb809f925 0xb8000000 + 653605
4 LaunchCFMApp 0xb80bd24e 0xb8000000 + 774734
5 LaunchCFMApp 0xb811e558 spin_lock_wrapper + 3852

Thread 4:
0 LaunchCFMApp 0xb81353a4 spin_lock_wrapper + 97624
1 LaunchCFMApp 0xb8158c14 CallPPCFunctionAtAddressInt + 116738
2 LaunchCFMApp 0xb80a6073 0xb8000000 + 680051
3 LaunchCFMApp 0xb809f925 0xb8000000 + 653605
4 LaunchCFMApp 0xb80bd24e 0xb8000000 + 774734
5 LaunchCFMApp 0xb811de0d spin_lock_wrapper + 1985

Thread 5:
0 LaunchCFMApp 0xb813501e spin_lock_wrapper + 96722
1 LaunchCFMApp 0xb814e1b4 CallPPCFunctionAtAddressInt + 73122
2 LaunchCFMApp 0xb80a6073 0xb8000000 + 680051
3 LaunchCFMApp 0xb809f925 0xb8000000 + 653605
4 LaunchCFMApp 0xb80bd24e 0xb8000000 + 774734
5 LaunchCFMApp 0xb811de0d spin_lock_wrapper + 1985

Unknown thread crashed with unknown flavor: 1
state_count: 16

Binary Images Description:
0x1000 - 0x2fff LaunchCFMApp
/System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp
0x6c7000 - 0x735fff com.microsoft.shmem.bundle 060425
(11.2.4) /Applications/Microsoft Office
2004/Office/ShMem.bundle/Contents/MacOS/ShMem
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(121.36) /System/Library/Contextual Menu
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(68) /System/Library/Contextual Menu
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1.3.1 /System/Library/Contextual Menu
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(2.0p1) /Library/Contextual Menu
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(???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
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(???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
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(???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
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(???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
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(1.1.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
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(3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
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(???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0x93654000 - 0x93661fff com.apple.opengl
1.4.12 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
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(???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
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(824.42) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
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1.4.3 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
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1.4.2 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
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1.4.9 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
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/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x946d7000 - 0x946e8fff libCGATS.A.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x946ef000 - 0x946fcfff libCSync.A.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x9474c000 - 0x94766fff libRIP.A.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x9476d000 - 0x94a3cfff com.apple.QuickTime
7.1.3 /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x94aff000 - 0x94b21fff libmx.A.dylib /usr/lib/libmx.A.dylib
0x94e74000 - 0x94e92fff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x96568000 - 0x9657ffff libJapaneseConverter.dylib
/System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0x96581000 - 0x965a2fff libKoreanConverter.dylib
/System/Library/CoreServices/Encodings/libKoreanConverter.dylib
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/System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
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/System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
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3.0 /System/Library/PrivateFrameworks/OpenTransport.framework/OpenTransport
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1.9.0 /System/Library/Frameworks/DVComponentGlue.framework/Versions/A/DVComponentGlue
0x9ca7c000 - 0x9ca7efff Interposers.dylib
/usr/libexec/oah/Shims/Interposers.dylib
0xb8000000 - 0xb82d9fff LaunchCFMApp
/System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp

Translated Code Information:

Rosetta Version: 17.15
Args: /Applications/Microsoft Office 2004/Microsoft Excel
/Applications/Microsoft Office 2004/Microsoft Excel -psn_0_16777217
Exception: EXC_BAD_ACCESS (0x0001)

Thread 0: (0xb011ad44, 0xb81352eb)
0x00000000:
/System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp
: + 0x0
0x848e1974: No symbol
0x84842388: No symbol
0x8484256c: No symbol
0x90cdc3bc:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
: _PrivateMPEntryPoint + 0x50
0x90cdc3bc:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
: _PrivateMPEntryPoint + 0x50
0x9002c4e8: /usr/lib/libSystem.B.dylib : __pthread_body + 0x60

PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x006ca934 ctr: 0x9005ce34
r00: 0x0000001e r01: 0xf01019a0 r02: 0x00000000 r03: 0x00000012
r04: 0xf01019e8 r05: 0xf01019e0 r06: 0xf0101cc0 r07: 0x00000004
r08: 0x00000000 r09: 0x00336ae0 r10: 0x00000000 r11: 0x00738110
r12: 0x9005ce34 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0x0189e600
r28: 0x00000000 r29: 0x00000000 r30: 0xf0101aa8 r31: 0xf0101aa8

Thread 1: (0xb021cd40, 0xb813501e)
0x90072e2c: /usr/lib/libSystem.B.dylib :
_pthread_cond_timedwait_relative_np + 0x1ec
0x90d19c68:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
: _MPWaitOnSemaphore + 0xa0
0x84842ad8: No symbol
0x90cdc3bc:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
: _PrivateMPEntryPoint + 0x50
0x90cdc3bc:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
: _PrivateMPEntryPoint + 0x50
0x9002c4e8: /usr/lib/libSystem.B.dylib : __pthread_body + 0x60
0x00000000:
/System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp
: + 0x0

PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x90072e68 ctr: 0x90056060
r00: 0xffffffd9 r01: 0xf0203c60 r02: 0xa0001fcc r03: 0x0000750b
r04: 0x00007603 r05: 0x0000003c r06: 0x00000000 r07: 0x00007203
r08: 0x00000000 r09: 0x00000001 r10: 0x19b0315d r11: 0xa0006b58
r12: 0x90056060 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0xa0002c54 r26: 0xa0ca08a8 r27: 0x003f77d8
r28: 0xf0203d10 r29: 0xa0001fcc r30: 0xa0001fcc r31: 0x90072c54

Thread 2: (0xb00997fc, 0xb813516f)
0x90006360: /usr/lib/libSystem.B.dylib : _free + 0x5c
0x0072e204: No symbol
0x9002c4e8: /usr/lib/libSystem.B.dylib : __pthread_body + 0x60
0x00000000:
/System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp
: + 0x0

PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x9000b2bc ctr: 0x9000b360
r00: 0xffffffe1 r01: 0xf0080ce0 r02: 0x00000001 r03: 0xf0080dcc
r04: 0x00000102 r05: 0x00000000 r06: 0x00000054 r07: 0x00003503
r08: 0x000003e8 r09: 0x00000000 r10: 0x00000004 r11: 0xa00069a0
r12: 0x9000b360 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0xf0080dcc r25: 0x00000054 r26: 0x00003503 r27: 0x000003e8
r28: 0x00000000 r29: 0x00000102 r30: 0x00000102 r31: 0x00738fb0

Thread 3: Crashed (0xb7fffa04, 0xb80b4e21)
0x175d41b4: No symbol
0x175e3a78: No symbol
0x175e3d88: No symbol
0x175cf42c: No symbol
0x932ed228:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox..framework/Versions/A/HIToolbox
:
__ZN21TContextualMenuPlugin25LoadCMPluginsFromCFPluginERK5FSRefP9__CFArray
+ 0x194
0x932ed020:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox..framework/Versions/A/HIToolbox
:
__ZN21TContextualMenuPlugin25LoadContextualMenuPluginsERK5FSRefP9__CFArray
+ 0xbc
0x932ecf04:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox..framework/Versions/A/HIToolbox
: __ZN25TContextualMenuPluginList10GetPluginsEv + 0x90
0x932ecc98:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox..framework/Versions/A/HIToolbox
:
__Z26_ContextualMenuInsertItemsP8MenuDatatPK6AEDescPK18ContextualMenuHelpPmPP28OpaqueContextualMenuItemsRef
+ 0x150
0x932ec828:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox..framework/Versions/A/HIToolbox
: _ContextualMenuSelect + 0x1c4
0x847be0b0: No symbol
0x83f89628: No symbol
0x84f37ab8: No symbol
0x84f37b70: No symbol
0x84a703e8: No symbol
0x849e817c: No symbol
0x849956a4: No symbol
0x851d7458: No symbol
0x8499cabc: No symbol
0x847113c8: No symbol
0x847112cc: No symbol
0x93207c68:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox..framework/Versions/A/HIToolbox
:
__Z23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec
+ 0x3e0
0x93207288:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox..framework/Versions/A/HIToolbox
:
__Z30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14HandlerCallRec
+ 0x160
0x9320e900:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox..framework/Versions/A/HIToolbox
: _SendEventToEventTarget + 0x28
0x93321e4c:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox..framework/Versions/A/HIToolbox
: _SendEventFromMouseDown + 0x9c
0x9323ef38:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox..framework/Versions/A/HIToolbox
: _HandleWindowEvent + 0x7e0
0x9324f820:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox..framework/Versions/A/HIToolbox
: _StandardWindowEventHandler + 0xa0
0x93207c68:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox..framework/Versions/A/HIToolbox
:
__Z23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec
+ 0x3e0
0x93207288:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox..framework/Versions/A/HIToolbox
:
__Z30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14HandlerCallRec
+ 0x160
0x9320e900:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox..framework/Versions/A/HIToolbox
: _SendEventToEventTarget + 0x28
0x93321e4c:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox..framework/Versions/A/HIToolbox
: _SendEventFromMouseDown + 0x9c
0x932a80ac:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox..framework/Versions/A/HIToolbox
: _HandleWindowClick + 0x240
0x932a7b14:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox..framework/Versions/A/HIToolbox
: _HandleMouseEvent + 0x2fc
0x9324f814:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox..framework/Versions/A/HIToolbox
: _StandardWindowEventHandler + 0x94
0x93207c68:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox..framework/Versions/A/HIToolbox
:
__Z23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec
+ 0x3e0
0x93207288:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox..framework/Versions/A/HIToolbox
:
__Z30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14HandlerCallRec
+ 0x160
0x9320e900:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox..framework/Versions/A/HIToolbox
: _SendEventToEventTarget + 0x28
0x9320ed58:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox..framework/Versions/A/HIToolbox
:
__Z29ToolboxEventDispatcherHandlerP25OpaqueEventHandlerCallRefP14OpaqueEventRefPv
+ 0x430
0x93207f80:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox..framework/Versions/A/HIToolbox
:
__Z23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec
+ 0x6f8
0x93207288:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox..framework/Versions/A/HIToolbox
:
__Z30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14HandlerCallRec
+ 0x160
0x9320e900:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox..framework/Versions/A/HIToolbox
: _SendEventToEventTarget + 0x28
0x8472b850: No symbol
0x84a0ccb4: No symbol
0x84a0cc18: No symbol
0x84980fb8: No symbol
0x8519adf4: No symbol

PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x175d41b4 ctr: 0x00000013
r00: 0x00000000 r01: 0xbfffd070 r02: 0x6c6c7566 r03: 0x174736c0
r04: 0x174744d0 r05: 0x00000098 r06: 0x174736c0 r07: 0x17500e6d
r08: 0x175f2ec8 r09: 0x174736c8 r10: 0x61646a77 r11: 0x175f2ec8
r12: 0x90133940 r13: 0x00000004 r14: 0xbfffddc2 r15: 0x00000038
r16: 0x00000000 r17: 0xbfffddc2 r18: 0x000000bc r19: 0x000000b3
r20: 0x00000065 r21: 0x00000030 r22: 0x175f3dc8 r23: 0x175f3dc8
r24: 0x175f3dc8 r25: 0x175f3dc8 r26: 0x174744b0 r27: 0x00000000
r28: 0x174736c0 r29: 0x00000014 r30: 0x003311b0 r31: 0x175d3dc8

Thread 4: (0xb019bd18, 0xb81353a4)
0x00000000:
/System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp
: + 0x0
0x848e1aec: No symbol
0x8484279c: No symbol
0x84842934: No symbol
0x90cdc3bc:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
: _PrivateMPEntryPoint + 0x50
0x90cdc3bc:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
: _PrivateMPEntryPoint + 0x50
0x9002c4e8: /usr/lib/libSystem.B.dylib : __pthread_body + 0x60

PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x006caaf0 ctr: 0x90024434
r00: 0x0000001d r01: 0xf0182ba0 r02: 0x00000000 r03: 0x00000013
r04: 0xf0182c98 r05: 0x00000098 r06: 0x00000000 r07: 0x00000000
r08: 0x00000000 r09: 0x001868b0 r10: 0xa00068c0 r11: 0xa000641c
r12: 0x90024434 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0x0188f000
r28: 0x00000000 r29: 0xf0182c98 r30: 0xf0182c84 r31: 0xf0182c84


Model: MacBookPro1,2, BootROM MBP12.0061.B03, 2 processors, Intel Core
Duo, 2.16 GHz, 2 GB
Graphics: ATI Radeon X1600, ATY,RadeonX1600, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 667 MHz
Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 667 MHz
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x86),
0.1.27
Bluetooth: Version 1.7.9f12, 2 service, 1 devices, 1 incoming serial
ports
Network Service: Built-in Ethernet, Ethernet, en0
Network Service: AirPort, AirPort, en1
Network Service: Parallels Host-Guest, Ethernet, en2
Network Service: Parallels NAT, Ethernet, en3
Serial ATA Device: ST9120821AS, 111.79 GB
Parallel ATA Device: MATSHITADVD-R UJ-846
USB Device: Built-in iSight, Micron, Up to 480 Mb/sec, 500 mA
USB Device: Apple Internal Keyboard / Trackpad, Apple Computer, Up to
12 Mb/sec, 500 mA
USB Device: Microsoft Wireless Optical Mouse® 1.0A, Microsoft, Up to
1.5 Mb/sec, 500 mA
USB Device: IR Receiver, Apple Computer, Inc., Up to 12 Mb/sec, 500 mA
USB Device: Bluetooth HCI, Up to 12 Mb/sec, 500 mA
 
C

CyberTaz

In all you list I see no reference to using Disk Utility (or Onyx) to Repair
Disk Permissions. Have you ? That needs to be done after any installations
of or updates to OS or apps.

You may also need to reinstall the OS X 10.4.8 update using the Combo
Updater for Intel from the Apple web site - rather than using the Software
Update version.
--
HTH |:>)
Bob Jones
[MVP] Office:Mac

I have a macbook pro that I've been using since May. I had been using
the Microsoft office apps on it, but sometime over the late summer,
something had changed with my configuration (service packs, updates, I
don't know) but I'm getting the following problem:

I launch Microsoft Excel (2004, Version 11.3, 060914).

I create an empty sheet. Or pick any existing sheet.

I right click the mouse (it's either the internal trackpad or a USB
mouse)

I get the following error:
"
Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000014
"

I have done the following things:

1. cleaned out all of my caches and such with Onyx
2. Removed / moved any fonts without bitmaps out of the font
directories (/System/Library/Fonts, /Library/Fonts,
<username>/Library/Fonts, etc).
3. Removed all preferences for Microsoft Office
4. (before these activities): did a full remove and re-install of
Office and updated the service packs.

I've been tearing my hair out. This is consistent and I can't even use
Excel. The first time I hit a right mouse button I usually get ready
to curse under my breath, because it crashes every single time. Does
Microsoft have any plans to make Excel more stable? I can't understand
why something like this problem is still happening and can't be
resolved.

Help, anyone!

Thanks,

Ken Rimple


Date/Time: 2006-11-29 15:17:14.002 -0500
OS Version: 10.4.8 (Build 8L2127)
Report Version: 4

Command: Microsoft Excel
Path: /Applications/Microsoft Office 2004/Microsoft Excel
Parent: WindowServer [65]
Rosetta: Yes

Version: 11.3.0 (11.3.0 (060914), © 2004 Microsoft Corporation. All
rights reserved.)

PID: 3738
Thread: Unknown

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000014

Thread 0:
0 LaunchCFMApp 0xb80b4e21 0xb8000000 + 740897
1 LaunchCFMApp 0xb809f925 0xb8000000 + 653605
2 LaunchCFMApp 0xb80bd24e 0xb8000000 + 774734
3 LaunchCFMApp 0xb811e558 spin_lock_wrapper + 3852

Thread 1:
0 LaunchCFMApp 0xb823369b strchr + 72
1 LaunchCFMApp 0xb81cef17 pthread_cond_wait + 3114
2 LaunchCFMApp 0xb816831a catch_exception_raise_state_identity + 318
3 LaunchCFMApp 0xb8167856 CallPPCFunctionAtAddressInt + 177220
4 LaunchCFMApp 0xb816774d CallPPCFunctionAtAddressInt + 176955
5 LaunchCFMApp 0xb8168418 catch_exception_raise_state_identity + 572
6 LaunchCFMApp 0xb820480c pthread_create + 1124

Thread 2:
0 LaunchCFMApp 0xb813516f spin_lock_wrapper + 97059
1 LaunchCFMApp 0xb8160750 CallPPCFunctionAtAddressInt + 148286
2 LaunchCFMApp 0xb81632bd CallPPCFunctionAtAddressInt + 159403
3 LaunchCFMApp 0xb80c7b3a 0xb8000000 + 817978

Thread 3:
0 LaunchCFMApp 0xb81352eb spin_lock_wrapper + 97439
1 LaunchCFMApp 0xb8158e5d CallPPCFunctionAtAddressInt + 117323
2 LaunchCFMApp 0xb80a6073 0xb8000000 + 680051
3 LaunchCFMApp 0xb809f925 0xb8000000 + 653605
4 LaunchCFMApp 0xb80bd24e 0xb8000000 + 774734
5 LaunchCFMApp 0xb811e558 spin_lock_wrapper + 3852

Thread 4:
0 LaunchCFMApp 0xb81353a4 spin_lock_wrapper + 97624
1 LaunchCFMApp 0xb8158c14 CallPPCFunctionAtAddressInt + 116738
2 LaunchCFMApp 0xb80a6073 0xb8000000 + 680051
3 LaunchCFMApp 0xb809f925 0xb8000000 + 653605
4 LaunchCFMApp 0xb80bd24e 0xb8000000 + 774734
5 LaunchCFMApp 0xb811de0d spin_lock_wrapper + 1985

Thread 5:
0 LaunchCFMApp 0xb813501e spin_lock_wrapper + 96722
1 LaunchCFMApp 0xb814e1b4 CallPPCFunctionAtAddressInt + 73122
2 LaunchCFMApp 0xb80a6073 0xb8000000 + 680051
3 LaunchCFMApp 0xb809f925 0xb8000000 + 653605
4 LaunchCFMApp 0xb80bd24e 0xb8000000 + 774734
5 LaunchCFMApp 0xb811de0d spin_lock_wrapper + 1985

Unknown thread crashed with unknown flavor: 1
state_count: 16

Binary Images Description:
0x1000 - 0x2fff LaunchCFMApp
/System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp
0x6c7000 - 0x735fff com.microsoft.shmem.bundle 060425
(11.2.4) /Applications/Microsoft Office
2004/Office/ShMem.bundle/Contents/MacOS/ShMem
0x16735000 - 0x16735fff com.apple.SpotLightCM 1.0
(121.36) /System/Library/Contextual Menu
Items/SpotlightCM.plugin/Contents/MacOS/SpotlightCM
0x175bc000 - 0x175befff com.apple.AutomatorCMM 1.0.1
(68) /System/Library/Contextual Menu
Items/AutomatorCMM.plugin/Contents/MacOS/AutomatorCMM
0x175c1000 - 0x175c5fff com.apple.FolderActionsMenu
1.3.1 /System/Library/Contextual Menu
Items/FolderActionsMenu.plugin/Contents/MacOS/FolderActionsMenu
0x175ce000 - 0x175f0fff org.setnan.PicturePopPro2CM ???
(2.0p1) /Library/Contextual Menu
Items/PicturePopPro2CM.plugin/Contents/MacOS/PicturePopPro2CM
0x8fc00000 - 0x8fc50fff dyld 46.9 /usr/lib/dyld
0x8fe00000 - 0x8fe49fff dyld 46.9 /usr/lib/dyld
0x90000000 - 0x901c0fff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x90218000 - 0x9021dfff libmathCommon.A.dylib
/usr/lib/system/libmathCommon.A.dylib
0x9021f000 - 0x90261fff com.apple.CoreText 1.1.1
(???)
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText
0x90289000 - 0x9036dfff ATS
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
0x90396000 - 0x90757fff com.apple.CoreGraphics 1.258.38
(???)
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x907e6000 - 0x908bcfff com.apple.CoreFoundation 6.4.6
(368.27)
/System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x90903000 - 0x90903fff com.apple.CoreServices 10.4
(???)
/System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x90905000 - 0x90a0bfff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x90a5c000 - 0x90adffff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x90b08000 - 0x90b7afff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
0x90bed000 - 0x90bf8fff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
0x90bfd000 - 0x90c72fff com.apple.framework.IOKit 1.4.6
(???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90c88000 - 0x90c9afff libauto.dylib /usr/lib/libauto.dylib
0x90ca0000 - 0x90f6bfff com.apple.CoreServices.CarbonCore
682.15
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
0x90fc8000 - 0x91041fff com.apple.CoreServices.OSServices
4.1
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
0x91083000 - 0x910c4fff com.apple.CFNetwork
129.19
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x910d8000 - 0x910ebfff com.apple.WebServices 1.1.3
(1.1.0)
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServicesCore.framework/Versions/A/WebServicesCore
0x910f7000 - 0x9117dfff com.apple.SearchKit
1.0.5
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
0x911b3000 - 0x911d3fff com.apple.Metadata 10.4.4
(121.36)
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
0x911e0000 - 0x911effff libz.1.dylib /usr/lib/libz.1.dylib
0x911f2000 - 0x913a7fff com.apple.security 4.5.2
(29774) /System/Library/Frameworks/Security.framework/Versions/A/Security
0x914a4000 - 0x914adfff com.apple.DiskArbitration
2.1.1
/System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x914b4000 - 0x914dcfff com.apple.SystemConfiguration
1.8.6
/System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x914ee000 - 0x914f6fff libbsm.dylib /usr/lib/libbsm.dylib
0x914fa000 - 0x91577fff com.apple.audio.CoreAudio
3.0.4 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x915be000 - 0x915befff com.apple.ApplicationServices 10.4
(???)
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x915c0000 - 0x915f2fff com.apple.AE 314
(313)
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
0x91608000 - 0x916e5fff com.apple.ColorSync
4.4.8
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
0x91724000 - 0x917b1fff com.apple.print.framework.PrintCore 4.6
(177.13)
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
0x917ed000 - 0x9189ffff com.apple.QD 3.10.21
(???)
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
0x918d4000 - 0x9192afff com.apple.HIServices 1.5.2
(???)
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
0x91952000 - 0x9196bfff com.apple.LangAnalysis
1.6.3
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
0x91979000 - 0x91996fff com.apple.FindByContent
1.5
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/FindByContent.framework/Versions/A/FindByContent
0x919a2000 - 0x919defff com.apple.LaunchServices
181
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
0x919f6000 - 0x91a04fff com.apple.speech.synthesis.framework
3.5
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x91a0c000 - 0x91a47fff com.apple.ImageIO.framework
1.5.0
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x91a5b000 - 0x91b1efff libcrypto.0.9.7.dylib
/usr/lib/libcrypto.0.9.7.dylib
0x91b69000 - 0x91b7efff libcups.2.dylib /usr/lib/libcups.2.dylib
0x91b83000 - 0x91ba3fff libJPEG.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x91ba8000 - 0x91c07fff libJP2.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x91c19000 - 0x91c1dfff libGIF.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x91c1f000 - 0x91c85fff libRaw.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRaw.dylib
0x91c8a000 - 0x91ccafff libTIFF.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x91cd0000 - 0x91ceafff libPng.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x91cef000 - 0x91cf1fff libRadiance.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x91cf3000 - 0x91cf3fff com.apple.Accelerate 1.3.1 (Accelerate
1.3.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x91cf5000 - 0x91ddbfff com.apple.vImage
2.5
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
0x91de3000 - 0x91e02fff com.apple.Accelerate.vecLib 3.3.1 (vecLib
3.3.1)
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
0x91e6e000 - 0x91efafff libvMisc.dylib
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
0x91f06000 - 0x91f9dfff libvDSP.dylib
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
0x91fb6000 - 0x92563fff libBLAS.dylib
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
0x92596000 - 0x928c1fff libLAPACK.dylib
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
0x928f1000 - 0x92977fff com.apple.DesktopServices
1.3.5
/System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
0x929b9000 - 0x92bedfff com.apple.Foundation 6.4.7
(567.28)
/System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x92d02000 - 0x92df0fff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x92e0f000 - 0x92efefff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x92f0f000 - 0x92f2ffff libGL.dylib
/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x92f3a000 - 0x92f96fff libGLU.dylib
/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x92fac000 - 0x92facfff com.apple.Carbon 10.4
(???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92fae000 - 0x92fc1fff com.apple.ImageCapture
3.0.4
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
0x92fd1000 - 0x92fdcfff com.apple.speech.recognition.framework
3.6
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
0x92fe4000 - 0x92fecfff com.apple.securityhi 2.0.1
(24742)
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
0x92ff3000 - 0x9307dfff com.apple.ink.framework 101.2.1
(71)
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
0x93092000 - 0x93096fff com.apple.help 1.0.3
(32.1)
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
0x9309a000 - 0x930bbfff com.apple.openscripting 1.2.5
(???)
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
0x930ce000 - 0x930d6fff com.apple.print.framework.Print 5.2
(192.4)
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
0x930dd000 - 0x93144fff com.apple.htmlrendering 66.1
(1.1.3)
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
0x9316a000 - 0x931b1fff com.apple.NavigationServices 3.4.4
(3.4.3)
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
0x931db000 - 0x931ebfff com.apple.audio.SoundManager
3.9.1
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
0x931f4000 - 0x931fafff com.apple.CommonPanels 1.2.3
(73)
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
0x93200000 - 0x9351ffff com.apple.HIToolbox 1.4.8
(???)
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0x93654000 - 0x93661fff com.apple.opengl
1.4.12 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x936ed000 - 0x936edfff com.apple.Cocoa 6.4
(???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x936ef000 - 0x93d5dfff com.apple.AppKit 6.4.8
(824.42) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x940e5000 - 0x94158fff com.apple.CoreData
90 /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x94191000 - 0x9425cfff com.apple.audio.toolbox.AudioToolbox
1.4.3
/System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x9429d000 - 0x9429dfff com.apple.audio.units.AudioUnit
1.4.2 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9429f000 - 0x94468fff com.apple.QuartzCore
1.4.9 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x944bc000 - 0x944fcfff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x94504000 - 0x94548fff libGLImage.dylib
/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x946d7000 - 0x946e8fff libCGATS.A.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x946ef000 - 0x946fcfff libCSync.A.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x9474c000 - 0x94766fff libRIP.A.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x9476d000 - 0x94a3cfff com.apple.QuickTime
7.1.3 /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x94aff000 - 0x94b21fff libmx.A.dylib /usr/lib/libmx.A.dylib
0x94e74000 - 0x94e92fff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x96568000 - 0x9657ffff libJapaneseConverter.dylib
/System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0x96581000 - 0x965a2fff libKoreanConverter.dylib
/System/Library/CoreServices/Encodings/libKoreanConverter.dylib
0x965b0000 - 0x965bffff libSimplifiedChineseConverter.dylib
/System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0x965c7000 - 0x965dafff libTraditionalChineseConverter.dylib
/System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
0x9a863000 - 0x9a881fff com.apple.OpenTransport
3.0 /System/Library/PrivateFrameworks/OpenTransport.framework/OpenTransport
0x9a8ff000 - 0x9a900fff com.apple.iokit.dvcomponentglue
1.9.0
/System/Library/Frameworks/DVComponentGlue.framework/Versions/A/DVComponentGlue
0x9ca7c000 - 0x9ca7efff Interposers.dylib
/usr/libexec/oah/Shims/Interposers.dylib
0xb8000000 - 0xb82d9fff LaunchCFMApp
/System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp

Translated Code Information:

Rosetta Version: 17.15
Args: /Applications/Microsoft Office 2004/Microsoft Excel
/Applications/Microsoft Office 2004/Microsoft Excel -psn_0_16777217
Exception: EXC_BAD_ACCESS (0x0001)

Thread 0: (0xb011ad44, 0xb81352eb)
0x00000000:
/System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp
: + 0x0
0x848e1974: No symbol
0x84842388: No symbol
0x8484256c: No symbol
0x90cdc3bc:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
: _PrivateMPEntryPoint + 0x50
0x90cdc3bc:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
: _PrivateMPEntryPoint + 0x50
0x9002c4e8: /usr/lib/libSystem.B.dylib : __pthread_body + 0x60

PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x006ca934 ctr: 0x9005ce34
r00: 0x0000001e r01: 0xf01019a0 r02: 0x00000000 r03: 0x00000012
r04: 0xf01019e8 r05: 0xf01019e0 r06: 0xf0101cc0 r07: 0x00000004
r08: 0x00000000 r09: 0x00336ae0 r10: 0x00000000 r11: 0x00738110
r12: 0x9005ce34 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0x0189e600
r28: 0x00000000 r29: 0x00000000 r30: 0xf0101aa8 r31: 0xf0101aa8

Thread 1: (0xb021cd40, 0xb813501e)
0x90072e2c: /usr/lib/libSystem.B.dylib :
_pthread_cond_timedwait_relative_np + 0x1ec
0x90d19c68:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
: _MPWaitOnSemaphore + 0xa0
0x84842ad8: No symbol
0x90cdc3bc:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
: _PrivateMPEntryPoint + 0x50
0x90cdc3bc:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
: _PrivateMPEntryPoint + 0x50
0x9002c4e8: /usr/lib/libSystem.B.dylib : __pthread_body + 0x60
0x00000000:
/System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp
: + 0x0

PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x90072e68 ctr: 0x90056060
r00: 0xffffffd9 r01: 0xf0203c60 r02: 0xa0001fcc r03: 0x0000750b
r04: 0x00007603 r05: 0x0000003c r06: 0x00000000 r07: 0x00007203
r08: 0x00000000 r09: 0x00000001 r10: 0x19b0315d r11: 0xa0006b58
r12: 0x90056060 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0xa0002c54 r26: 0xa0ca08a8 r27: 0x003f77d8
r28: 0xf0203d10 r29: 0xa0001fcc r30: 0xa0001fcc r31: 0x90072c54

Thread 2: (0xb00997fc, 0xb813516f)
0x90006360: /usr/lib/libSystem.B.dylib : _free + 0x5c
0x0072e204: No symbol
0x9002c4e8: /usr/lib/libSystem.B.dylib : __pthread_body + 0x60
0x00000000:
/System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp
: + 0x0

PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x9000b2bc ctr: 0x9000b360
r00: 0xffffffe1 r01: 0xf0080ce0 r02: 0x00000001 r03: 0xf0080dcc
r04: 0x00000102 r05: 0x00000000 r06: 0x00000054 r07: 0x00003503
r08: 0x000003e8 r09: 0x00000000 r10: 0x00000004 r11: 0xa00069a0
r12: 0x9000b360 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0xf0080dcc r25: 0x00000054 r26: 0x00003503 r27: 0x000003e8
r28: 0x00000000 r29: 0x00000102 r30: 0x00000102 r31: 0x00738fb0

Thread 3: Crashed (0xb7fffa04, 0xb80b4e21)
0x175d41b4: No symbol
0x175e3a78: No symbol
0x175e3d88: No symbol
0x175cf42c: No symbol
0x932ed228:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
:
__ZN21TContextualMenuPlugin25LoadCMPluginsFromCFPluginERK5FSRefP9__CFArray
+ 0x194
0x932ed020:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
:
__ZN21TContextualMenuPlugin25LoadContextualMenuPluginsERK5FSRefP9__CFArray
+ 0xbc
0x932ecf04:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
: __ZN25TContextualMenuPluginList10GetPluginsEv + 0x90
0x932ecc98:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
:
__Z26_ContextualMenuInsertItemsP8MenuDatatPK6AEDescPK18ContextualMenuHelpPmPP28OpaqueContextualMenuItemsRef
+ 0x150
0x932ec828:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
: _ContextualMenuSelect + 0x1c4
0x847be0b0: No symbol
0x83f89628: No symbol
0x84f37ab8: No symbol
0x84f37b70: No symbol
0x84a703e8: No symbol
0x849e817c: No symbol
0x849956a4: No symbol
0x851d7458: No symbol
0x8499cabc: No symbol
0x847113c8: No symbol
0x847112cc: No symbol
0x93207c68:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
:
__Z23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec
+ 0x3e0
0x93207288:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
:
__Z30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14HandlerCallRec
+ 0x160
0x9320e900:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
: _SendEventToEventTarget + 0x28
0x93321e4c:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
: _SendEventFromMouseDown + 0x9c
0x9323ef38:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
: _HandleWindowEvent + 0x7e0
0x9324f820:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
: _StandardWindowEventHandler + 0xa0
0x93207c68:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
:
__Z23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec
+ 0x3e0
0x93207288:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
:
__Z30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14HandlerCallRec
+ 0x160
0x9320e900:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
: _SendEventToEventTarget + 0x28
0x93321e4c:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
: _SendEventFromMouseDown + 0x9c
0x932a80ac:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
: _HandleWindowClick + 0x240
0x932a7b14:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
: _HandleMouseEvent + 0x2fc
0x9324f814:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
: _StandardWindowEventHandler + 0x94
0x93207c68:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
:
__Z23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec
+ 0x3e0
0x93207288:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
:
__Z30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14HandlerCallRec
+ 0x160
0x9320e900:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
: _SendEventToEventTarget + 0x28
0x9320ed58:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
:
__Z29ToolboxEventDispatcherHandlerP25OpaqueEventHandlerCallRefP14OpaqueEventRefPv
+ 0x430
0x93207f80:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
:
__Z23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec
+ 0x6f8
0x93207288:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
:
__Z30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14HandlerCallRec
+ 0x160
0x9320e900:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
: _SendEventToEventTarget + 0x28
0x8472b850: No symbol
0x84a0ccb4: No symbol
0x84a0cc18: No symbol
0x84980fb8: No symbol
0x8519adf4: No symbol

PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x175d41b4 ctr: 0x00000013
r00: 0x00000000 r01: 0xbfffd070 r02: 0x6c6c7566 r03: 0x174736c0
r04: 0x174744d0 r05: 0x00000098 r06: 0x174736c0 r07: 0x17500e6d
r08: 0x175f2ec8 r09: 0x174736c8 r10: 0x61646a77 r11: 0x175f2ec8
r12: 0x90133940 r13: 0x00000004 r14: 0xbfffddc2 r15: 0x00000038
r16: 0x00000000 r17: 0xbfffddc2 r18: 0x000000bc r19: 0x000000b3
r20: 0x00000065 r21: 0x00000030 r22: 0x175f3dc8 r23: 0x175f3dc8
r24: 0x175f3dc8 r25: 0x175f3dc8 r26: 0x174744b0 r27: 0x00000000
r28: 0x174736c0 r29: 0x00000014 r30: 0x003311b0 r31: 0x175d3dc8

Thread 4: (0xb019bd18, 0xb81353a4)
0x00000000:
/System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp
: + 0x0
0x848e1aec: No symbol
0x8484279c: No symbol
0x84842934: No symbol
0x90cdc3bc:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
: _PrivateMPEntryPoint + 0x50
0x90cdc3bc:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
: _PrivateMPEntryPoint + 0x50
0x9002c4e8: /usr/lib/libSystem.B.dylib : __pthread_body + 0x60

PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x006caaf0 ctr: 0x90024434
r00: 0x0000001d r01: 0xf0182ba0 r02: 0x00000000 r03: 0x00000013
r04: 0xf0182c98 r05: 0x00000098 r06: 0x00000000 r07: 0x00000000
r08: 0x00000000 r09: 0x001868b0 r10: 0xa00068c0 r11: 0xa000641c
r12: 0x90024434 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0x0188f000
r28: 0x00000000 r29: 0xf0182c98 r30: 0xf0182c84 r31: 0xf0182c84


Model: MacBookPro1,2, BootROM MBP12.0061.B03, 2 processors, Intel Core
Duo, 2.16 GHz, 2 GB
Graphics: ATI Radeon X1600, ATY,RadeonX1600, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 667 MHz
Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 667 MHz
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x86),
0.1.27
Bluetooth: Version 1.7.9f12, 2 service, 1 devices, 1 incoming serial
ports
Network Service: Built-in Ethernet, Ethernet, en0
Network Service: AirPort, AirPort, en1
Network Service: Parallels Host-Guest, Ethernet, en2
Network Service: Parallels NAT, Ethernet, en3
Serial ATA Device: ST9120821AS, 111.79 GB
Parallel ATA Device: MATSHITADVD-R UJ-846
USB Device: Built-in iSight, Micron, Up to 480 Mb/sec, 500 mA
USB Device: Apple Internal Keyboard / Trackpad, Apple Computer, Up to
12 Mb/sec, 500 mA
USB Device: Microsoft Wireless Optical Mouse® 1.0A, Microsoft, Up to
1.5 Mb/sec, 500 mA
USB Device: IR Receiver, Apple Computer, Inc., Up to 12 Mb/sec, 500 mA
USB Device: Bluetooth HCI, Up to 12 Mb/sec, 500 mA
 
G

Geoff Lilley

As an ex-Apple Level 2 Tech, I would also be asking some other related
questions, but I agree that Bob's ideas are quite valid:
1) Is your RAM Apple branded, or third party? Third-party RAM is
notorious for causing weird, inexplicable issues.
2) Are any other applications displaying this behavior, particularly
Microsoft Office applications?
3) When did you first notice the issue start occurring?

I would recommend creating a second user, and testing the application
in that second user, see if the result duplicates (I STRONGLY suspect
it will.)

If it DOES persist in the new user, I would go beyond the Office level
and do an archive and install, preserving user settings, and try it
again:
http://docs.info.apple.com/article.html?artnum=107120

The next step would be to back up your critical data, then do an erase
and install, and install ONLY the core OS and MS Office.

That's my 2 cents, for what it's worth.

Cheers,
Geoff Lilley
Microsoft Office Master Instructor (2000/XP)
Apple Certified HelpDesk Specialist (OS X 10.4)
In all you list I see no reference to using Disk Utility (or Onyx) to Repair
Disk Permissions. Have you ? That needs to be done after any installations
of or updates to OS or apps.

You may also need to reinstall the OS X 10.4.8 update using the Combo
Updater for Intel from the Apple web site - rather than using the Software
Update version.
--
HTH |:>)
Bob Jones
[MVP] Office:Mac

I have a macbook pro that I've been using since May. I had been using
the Microsoft office apps on it, but sometime over the late summer,
something had changed with my configuration (service packs, updates, I
don't know) but I'm getting the following problem:

I launch Microsoft Excel (2004, Version 11.3, 060914).

I create an empty sheet. Or pick any existing sheet.

I right click the mouse (it's either the internal trackpad or a USB
mouse)

I get the following error:
"
Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000014
"

I have done the following things:

1. cleaned out all of my caches and such with Onyx
2. Removed / moved any fonts without bitmaps out of the font
directories (/System/Library/Fonts, /Library/Fonts,
<username>/Library/Fonts, etc).
3. Removed all preferences for Microsoft Office
4. (before these activities): did a full remove and re-install of
Office and updated the service packs.

I've been tearing my hair out. This is consistent and I can't even use
Excel. The first time I hit a right mouse button I usually get ready
to curse under my breath, because it crashes every single time. Does
Microsoft have any plans to make Excel more stable? I can't understand
why something like this problem is still happening and can't be
resolved.

Help, anyone!

Thanks,

Ken Rimple


Date/Time: 2006-11-29 15:17:14.002 -0500
OS Version: 10.4.8 (Build 8L2127)
Report Version: 4

Command: Microsoft Excel
Path: /Applications/Microsoft Office 2004/Microsoft Excel
Parent: WindowServer [65]
Rosetta: Yes

Version: 11.3.0 (11.3.0 (060914), © 2004 Microsoft Corporation. All
rights reserved.)

PID: 3738
Thread: Unknown

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000014

Thread 0:
0 LaunchCFMApp 0xb80b4e21 0xb8000000 + 740897
1 LaunchCFMApp 0xb809f925 0xb8000000 + 653605
2 LaunchCFMApp 0xb80bd24e 0xb8000000 + 774734
3 LaunchCFMApp 0xb811e558 spin_lock_wrapper + 3852

Thread 1:
0 LaunchCFMApp 0xb823369b strchr + 72
1 LaunchCFMApp 0xb81cef17 pthread_cond_wait + 3114
2 LaunchCFMApp 0xb816831a catch_exception_raise_state_identity + 318
3 LaunchCFMApp 0xb8167856 CallPPCFunctionAtAddressInt + 177220
4 LaunchCFMApp 0xb816774d CallPPCFunctionAtAddressInt + 176955
5 LaunchCFMApp 0xb8168418 catch_exception_raise_state_identity + 572
6 LaunchCFMApp 0xb820480c pthread_create + 1124

Thread 2:
0 LaunchCFMApp 0xb813516f spin_lock_wrapper + 97059
1 LaunchCFMApp 0xb8160750 CallPPCFunctionAtAddressInt + 148286
2 LaunchCFMApp 0xb81632bd CallPPCFunctionAtAddressInt + 159403
3 LaunchCFMApp 0xb80c7b3a 0xb8000000 + 817978

Thread 3:
0 LaunchCFMApp 0xb81352eb spin_lock_wrapper + 97439
1 LaunchCFMApp 0xb8158e5d CallPPCFunctionAtAddressInt + 117323
2 LaunchCFMApp 0xb80a6073 0xb8000000 + 680051
3 LaunchCFMApp 0xb809f925 0xb8000000 + 653605
4 LaunchCFMApp 0xb80bd24e 0xb8000000 + 774734
5 LaunchCFMApp 0xb811e558 spin_lock_wrapper + 3852

Thread 4:
0 LaunchCFMApp 0xb81353a4 spin_lock_wrapper + 97624
1 LaunchCFMApp 0xb8158c14 CallPPCFunctionAtAddressInt + 116738
2 LaunchCFMApp 0xb80a6073 0xb8000000 + 680051
3 LaunchCFMApp 0xb809f925 0xb8000000 + 653605
4 LaunchCFMApp 0xb80bd24e 0xb8000000 + 774734
5 LaunchCFMApp 0xb811de0d spin_lock_wrapper + 1985

Thread 5:
0 LaunchCFMApp 0xb813501e spin_lock_wrapper + 96722
1 LaunchCFMApp 0xb814e1b4 CallPPCFunctionAtAddressInt + 73122
2 LaunchCFMApp 0xb80a6073 0xb8000000 + 680051
3 LaunchCFMApp 0xb809f925 0xb8000000 + 653605
4 LaunchCFMApp 0xb80bd24e 0xb8000000 + 774734
5 LaunchCFMApp 0xb811de0d spin_lock_wrapper + 1985

Unknown thread crashed with unknown flavor: 1
state_count: 16

Binary Images Description:
0x1000 - 0x2fff LaunchCFMApp
/System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp
0x6c7000 - 0x735fff com.microsoft.shmem.bundle 060425
(11.2.4) /Applications/Microsoft Office
2004/Office/ShMem.bundle/Contents/MacOS/ShMem
0x16735000 - 0x16735fff com.apple.SpotLightCM 1.0
(121.36) /System/Library/Contextual Menu
Items/SpotlightCM.plugin/Contents/MacOS/SpotlightCM
0x175bc000 - 0x175befff com.apple.AutomatorCMM 1.0.1
(68) /System/Library/Contextual Menu
Items/AutomatorCMM.plugin/Contents/MacOS/AutomatorCMM
0x175c1000 - 0x175c5fff com.apple.FolderActionsMenu
1.3.1 /System/Library/Contextual Menu
Items/FolderActionsMenu.plugin/Contents/MacOS/FolderActionsMenu
0x175ce000 - 0x175f0fff org.setnan.PicturePopPro2CM ???
(2.0p1) /Library/Contextual Menu
Items/PicturePopPro2CM.plugin/Contents/MacOS/PicturePopPro2CM
0x8fc00000 - 0x8fc50fff dyld 46.9 /usr/lib/dyld
0x8fe00000 - 0x8fe49fff dyld 46.9 /usr/lib/dyld
0x90000000 - 0x901c0fff libSystem.B.dylib /usr/lib/libSystem.B.dylib
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(???)
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/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
0x90396000 - 0x90757fff com.apple.CoreGraphics 1.258.38
(???)
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
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(368.27)
/System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
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(???)
/System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
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0x90bfd000 - 0x90c72fff com.apple.framework.IOKit 1.4.6
(???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
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0x90ca0000 - 0x90f6bfff com.apple.CoreServices.CarbonCore
682.15
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
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/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
0x91083000 - 0x910c4fff com.apple.CFNetwork
129.19
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
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/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServicesCore.framework/Versions/A/WebServicesCore
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/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
0x911b3000 - 0x911d3fff com.apple.Metadata 10.4.4
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/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
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(29774) /System/Library/Frameworks/Security.framework/Versions/A/Security
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/System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
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1.8.6
/System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
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0x914fa000 - 0x91577fff com.apple.audio.CoreAudio
3.0.4 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x915be000 - 0x915befff com.apple.ApplicationServices 10.4
(???)
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x915c0000 - 0x915f2fff com.apple.AE 314
(313)
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
0x91608000 - 0x916e5fff com.apple.ColorSync
4.4.8
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
0x91724000 - 0x917b1fff com.apple.print.framework.PrintCore 4.6
(177.13)
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
0x917ed000 - 0x9189ffff com.apple.QD 3.10.21
(???)
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
0x918d4000 - 0x9192afff com.apple.HIServices 1.5.2
(???)
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
0x91952000 - 0x9196bfff com.apple.LangAnalysis
1.6.3
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
0x91979000 - 0x91996fff com.apple.FindByContent
1.5
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/FindByContent.framework/Versions/A/FindByContent
0x919a2000 - 0x919defff com.apple.LaunchServices
181
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
0x919f6000 - 0x91a04fff com.apple.speech.synthesis.framework
3.5
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x91a0c000 - 0x91a47fff com.apple.ImageIO.framework
1.5.0
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x91a5b000 - 0x91b1efff libcrypto.0.9.7.dylib
/usr/lib/libcrypto.0.9.7.dylib
0x91b69000 - 0x91b7efff libcups.2.dylib /usr/lib/libcups.2.dylib
0x91b83000 - 0x91ba3fff libJPEG.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x91ba8000 - 0x91c07fff libJP2.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x91c19000 - 0x91c1dfff libGIF.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x91c1f000 - 0x91c85fff libRaw.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRaw.dylib
0x91c8a000 - 0x91ccafff libTIFF.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x91cd0000 - 0x91ceafff libPng.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x91cef000 - 0x91cf1fff libRadiance.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x91cf3000 - 0x91cf3fff com.apple.Accelerate 1.3.1 (Accelerate
1.3.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x91cf5000 - 0x91ddbfff com.apple.vImage
2.5
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
0x91de3000 - 0x91e02fff com.apple.Accelerate.vecLib 3.3.1 (vecLib
3.3.1)
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
0x91e6e000 - 0x91efafff libvMisc.dylib
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
0x91f06000 - 0x91f9dfff libvDSP.dylib
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
0x91fb6000 - 0x92563fff libBLAS.dylib
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
0x92596000 - 0x928c1fff libLAPACK.dylib
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
0x928f1000 - 0x92977fff com.apple.DesktopServices
1.3.5
/System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
0x929b9000 - 0x92bedfff com.apple.Foundation 6.4.7
(567.28)
/System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x92d02000 - 0x92df0fff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x92e0f000 - 0x92efefff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x92f0f000 - 0x92f2ffff libGL.dylib
/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x92f3a000 - 0x92f96fff libGLU.dylib
/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x92fac000 - 0x92facfff com.apple.Carbon 10.4
(???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92fae000 - 0x92fc1fff com.apple.ImageCapture
3.0.4
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
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/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
0x92fe4000 - 0x92fecfff com.apple.securityhi 2.0.1
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/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
0x92ff3000 - 0x9307dfff com.apple.ink.framework 101.2.1
(71)
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
0x93092000 - 0x93096fff com.apple.help 1.0.3
(32.1)
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
0x9309a000 - 0x930bbfff com.apple.openscripting 1.2.5
(???)
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
0x930ce000 - 0x930d6fff com.apple.print.framework.Print 5.2
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/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
0x930dd000 - 0x93144fff com.apple.htmlrendering 66.1
(1.1.3)
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
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/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
0x931db000 - 0x931ebfff com.apple.audio.SoundManager
3.9.1
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
0x931f4000 - 0x931fafff com.apple.CommonPanels 1.2.3
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/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
0x93200000 - 0x9351ffff com.apple.HIToolbox 1.4.8
(???)
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0x93654000 - 0x93661fff com.apple.opengl
1.4.12 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x936ed000 - 0x936edfff com.apple.Cocoa 6.4
(???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x936ef000 - 0x93d5dfff com.apple.AppKit 6.4.8
(824.42) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x940e5000 - 0x94158fff com.apple.CoreData
90 /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x94191000 - 0x9425cfff com.apple.audio.toolbox.AudioToolbox
1.4.3
/System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x9429d000 - 0x9429dfff com.apple.audio.units.AudioUnit
1.4.2 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9429f000 - 0x94468fff com.apple.QuartzCore
1.4.9 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x944bc000 - 0x944fcfff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x94504000 - 0x94548fff libGLImage.dylib
/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x946d7000 - 0x946e8fff libCGATS.A.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x946ef000 - 0x946fcfff libCSync.A.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x9474c000 - 0x94766fff libRIP.A.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x9476d000 - 0x94a3cfff com.apple.QuickTime
7.1.3 /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x94aff000 - 0x94b21fff libmx.A.dylib /usr/lib/libmx.A.dylib
0x94e74000 - 0x94e92fff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x96568000 - 0x9657ffff libJapaneseConverter.dylib
/System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0x96581000 - 0x965a2fff libKoreanConverter.dylib
/System/Library/CoreServices/Encodings/libKoreanConverter.dylib
0x965b0000 - 0x965bffff libSimplifiedChineseConverter.dylib
/System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0x965c7000 - 0x965dafff libTraditionalChineseConverter.dylib
/System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
0x9a863000 - 0x9a881fff com.apple.OpenTransport
3.0 /System/Library/PrivateFrameworks/OpenTransport.framework/OpenTransport
0x9a8ff000 - 0x9a900fff com.apple.iokit.dvcomponentglue
1.9.0
/System/Library/Frameworks/DVComponentGlue.framework/Versions/A/DVComponentGlue
0x9ca7c000 - 0x9ca7efff Interposers.dylib
/usr/libexec/oah/Shims/Interposers.dylib
0xb8000000 - 0xb82d9fff LaunchCFMApp
/System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp

Translated Code Information:

Rosetta Version: 17.15
Args: /Applications/Microsoft Office 2004/Microsoft Excel
/Applications/Microsoft Office 2004/Microsoft Excel -psn_0_16777217
Exception: EXC_BAD_ACCESS (0x0001)

Thread 0: (0xb011ad44, 0xb81352eb)
0x00000000:
/System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp
: + 0x0
0x848e1974: No symbol
0x84842388: No symbol
0x8484256c: No symbol
0x90cdc3bc:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
: _PrivateMPEntryPoint + 0x50
0x90cdc3bc:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
: _PrivateMPEntryPoint + 0x50
0x9002c4e8: /usr/lib/libSystem.B.dylib : __pthread_body + 0x60

PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x006ca934 ctr: 0x9005ce34
r00: 0x0000001e r01: 0xf01019a0 r02: 0x00000000 r03: 0x00000012
r04: 0xf01019e8 r05: 0xf01019e0 r06: 0xf0101cc0 r07: 0x00000004
r08: 0x00000000 r09: 0x00336ae0 r10: 0x00000000 r11: 0x00738110
r12: 0x9005ce34 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0x0189e600
r28: 0x00000000 r29: 0x00000000 r30: 0xf0101aa8 r31: 0xf0101aa8

Thread 1: (0xb021cd40, 0xb813501e)
0x90072e2c: /usr/lib/libSystem.B.dylib :
_pthread_cond_timedwait_relative_np + 0x1ec
0x90d19c68:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
: _MPWaitOnSemaphore + 0xa0
0x84842ad8: No symbol
0x90cdc3bc:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
: _PrivateMPEntryPoint + 0x50
0x90cdc3bc:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
: _PrivateMPEntryPoint + 0x50
0x9002c4e8: /usr/lib/libSystem.B.dylib : __pthread_body + 0x60
0x00000000:
/System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp
: + 0x0

PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x90072e68 ctr: 0x90056060
r00: 0xffffffd9 r01: 0xf0203c60 r02: 0xa0001fcc r03: 0x0000750b
r04: 0x00007603 r05: 0x0000003c r06: 0x00000000 r07: 0x00007203
r08: 0x00000000 r09: 0x00000001 r10: 0x19b0315d r11: 0xa0006b58
r12: 0x90056060 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0xa0002c54 r26: 0xa0ca08a8 r27: 0x003f77d8
r28: 0xf0203d10 r29: 0xa0001fcc r30: 0xa0001fcc r31: 0x90072c54

Thread 2: (0xb00997fc, 0xb813516f)
0x90006360: /usr/lib/libSystem.B.dylib : _free + 0x5c
0x0072e204: No symbol
0x9002c4e8: /usr/lib/libSystem.B.dylib : __pthread_body + 0x60
0x00000000:
/System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp
: + 0x0

PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x9000b2bc ctr: 0x9000b360
r00: 0xffffffe1 r01: 0xf0080ce0 r02: 0x00000001 r03: 0xf0080dcc
r04: 0x00000102 r05: 0x00000000 r06: 0x00000054 r07: 0x00003503
r08: 0x000003e8 r09: 0x00000000 r10: 0x00000004 r11: 0xa00069a0
r12: 0x9000b360 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0xf0080dcc r25: 0x00000054 r26: 0x00003503 r27: 0x000003e8
r28: 0x00000000 r29: 0x00000102 r30: 0x00000102 r31: 0x00738fb0

Thread 3: Crashed (0xb7fffa04, 0xb80b4e21)
0x175d41b4: No symbol
0x175e3a78: No symbol
0x175e3d88: No symbol
0x175cf42c: No symbol
0x932ed228:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
:
__ZN21TContextualMenuPlugin25LoadCMPluginsFromCFPluginERK5FSRefP9__CFArray
+ 0x194
0x932ed020:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
:
__ZN21TContextualMenuPlugin25LoadContextualMenuPluginsERK5FSRefP9__CFArray
+ 0xbc
0x932ecf04:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
: __ZN25TContextualMenuPluginList10GetPluginsEv + 0x90
0x932ecc98:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
:
__Z26_ContextualMenuInsertItemsP8MenuDatatPK6AEDescPK18ContextualMenuHelpPmPP28OpaqueContextualMenuItemsRef
+ 0x150
0x932ec828:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
: _ContextualMenuSelect + 0x1c4
0x847be0b0: No symbol
0x83f89628: No symbol
0x84f37ab8: No symbol
0x84f37b70: No symbol
0x84a703e8: No symbol
0x849e817c: No symbol
0x849956a4: No symbol
0x851d7458: No symbol
0x8499cabc: No symbol
0x847113c8: No symbol
0x847112cc: No symbol
0x93207c68:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
:
__Z23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec
+ 0x3e0
0x93207288:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
:
__Z30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14HandlerCallRec
+ 0x160
0x9320e900:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
: _SendEventToEventTarget + 0x28
0x93321e4c:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
: _SendEventFromMouseDown + 0x9c
0x9323ef38:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
: _HandleWindowEvent + 0x7e0
0x9324f820:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
: _StandardWindowEventHandler + 0xa0
0x93207c68:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
:
__Z23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec
+ 0x3e0
0x93207288:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
:
__Z30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14HandlerCallRec
+ 0x160
0x9320e900:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
: _SendEventToEventTarget + 0x28
0x93321e4c:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
: _SendEventFromMouseDown + 0x9c
0x932a80ac:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
: _HandleWindowClick + 0x240
0x932a7b14:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
: _HandleMouseEvent + 0x2fc
0x9324f814:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
: _StandardWindowEventHandler + 0x94
0x93207c68:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
:
__Z23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec
+ 0x3e0
0x93207288:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
:
__Z30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14HandlerCallRec
+ 0x160
0x9320e900:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
: _SendEventToEventTarget + 0x28
0x9320ed58:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
:
__Z29ToolboxEventDispatcherHandlerP25OpaqueEventHandlerCallRefP14OpaqueEventRefPv
+ 0x430
0x93207f80:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
:
__Z23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec
+ 0x6f8
0x93207288:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
:
__Z30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14HandlerCallRec
+ 0x160
0x9320e900:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
: _SendEventToEventTarget + 0x28
0x8472b850: No symbol
0x84a0ccb4: No symbol
0x84a0cc18: No symbol
0x84980fb8: No symbol
0x8519adf4: No symbol

PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x175d41b4 ctr: 0x00000013
r00: 0x00000000 r01: 0xbfffd070 r02: 0x6c6c7566 r03: 0x174736c0
r04: 0x174744d0 r05: 0x00000098 r06: 0x174736c0 r07: 0x17500e6d
r08: 0x175f2ec8 r09: 0x174736c8 r10: 0x61646a77 r11: 0x175f2ec8
r12: 0x90133940 r13: 0x00000004 r14: 0xbfffddc2 r15: 0x00000038
r16: 0x00000000 r17: 0xbfffddc2 r18: 0x000000bc r19: 0x000000b3
r20: 0x00000065 r21: 0x00000030 r22: 0x175f3dc8 r23: 0x175f3dc8
r24: 0x175f3dc8 r25: 0x175f3dc8 r26: 0x174744b0 r27: 0x00000000
r28: 0x174736c0 r29: 0x00000014 r30: 0x003311b0 r31: 0x175d3dc8

Thread 4: (0xb019bd18, 0xb81353a4)
0x00000000:
/System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp
: + 0x0
0x848e1aec: No symbol
0x8484279c: No symbol
0x84842934: No symbol
0x90cdc3bc:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
: _PrivateMPEntryPoint + 0x50
0x90cdc3bc:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
: _PrivateMPEntryPoint + 0x50
0x9002c4e8: /usr/lib/libSystem.B.dylib : __pthread_body + 0x60

PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x006caaf0 ctr: 0x90024434
r00: 0x0000001d r01: 0xf0182ba0 r02: 0x00000000 r03: 0x00000013
r04: 0xf0182c98 r05: 0x00000098 r06: 0x00000000 r07: 0x00000000
r08: 0x00000000 r09: 0x001868b0 r10: 0xa00068c0 r11: 0xa000641c
r12: 0x90024434 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0x0188f000
r28: 0x00000000 r29: 0xf0182c98 r30: 0xf0182c84 r31: 0xf0182c84


Model: MacBookPro1,2, BootROM MBP12.0061.B03, 2 processors, Intel Core
Duo, 2.16 GHz, 2 GB
Graphics: ATI Radeon X1600, ATY,RadeonX1600, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 667 MHz
Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 667 MHz
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x86),
0.1.27
Bluetooth: Version 1.7.9f12, 2 service, 1 devices, 1 incoming serial
ports
Network Service: Built-in Ethernet, Ethernet, en0
Network Service: AirPort, AirPort, en1
Network Service: Parallels Host-Guest, Ethernet, en2
Network Service: Parallels NAT, Ethernet, en3
Serial ATA Device: ST9120821AS, 111.79 GB
Parallel ATA Device: MATSHITADVD-R UJ-846
USB Device: Built-in iSight, Micron, Up to 480 Mb/sec, 500 mA
USB Device: Apple Internal Keyboard / Trackpad, Apple Computer, Up to
12 Mb/sec, 500 mA
USB Device: Microsoft Wireless Optical Mouse® 1.0A, Microsoft, Up to
1.5 Mb/sec, 500 mA
USB Device: IR Receiver, Apple Computer, Inc., Up to 12 Mb/sec, 500 mA
USB Device: Bluetooth HCI, Up to 12 Mb/sec, 500 mA
 
K

ken

Geoff and Bob,

Thanks for the starting questions. The RAM came from Apple with the
MacBook. I'm running the Onyx automated cleanup now and if it helps
I'll post (I did that before, including repairing permissions, and it
didn't do anything).

I noticed it occurring sometime in the late summer.

I really can't re-install the entire MAC at this time, as it will take
forever and I have a large nmber of applications. None of my other
apps have this problem and others have complained of it. I am
frustrated as I have to run Parallels and Office 2003 to do any work in
office! So, although I have an alternative, Office for Mac is just
wasting 400MB of space right now.

Ken


Geoff said:
As an ex-Apple Level 2 Tech, I would also be asking some other related
questions, but I agree that Bob's ideas are quite valid:
1) Is your RAM Apple branded, or third party? Third-party RAM is
notorious for causing weird, inexplicable issues.
2) Are any other applications displaying this behavior, particularly
Microsoft Office applications?
3) When did you first notice the issue start occurring?

I would recommend creating a second user, and testing the application
in that second user, see if the result duplicates (I STRONGLY suspect
it will.)

If it DOES persist in the new user, I would go beyond the Office level
and do an archive and install, preserving user settings, and try it
again:
http://docs.info.apple.com/article.html?artnum=107120

The next step would be to back up your critical data, then do an erase
and install, and install ONLY the core OS and MS Office.

That's my 2 cents, for what it's worth.

Cheers,
Geoff Lilley
Microsoft Office Master Instructor (2000/XP)
Apple Certified HelpDesk Specialist (OS X 10.4)
In all you list I see no reference to using Disk Utility (or Onyx) to Repair
Disk Permissions. Have you ? That needs to be done after any installations
of or updates to OS or apps.

You may also need to reinstall the OS X 10.4.8 update using the Combo
Updater for Intel from the Apple web site - rather than using the Software
Update version.
--
HTH |:>)
Bob Jones
[MVP] Office:Mac

I have a macbook pro that I've been using since May. I had been using
the Microsoft office apps on it, but sometime over the late summer,
something had changed with my configuration (service packs, updates, I
don't know) but I'm getting the following problem:

I launch Microsoft Excel (2004, Version 11.3, 060914).

I create an empty sheet. Or pick any existing sheet.

I right click the mouse (it's either the internal trackpad or a USB
mouse)

I get the following error:
"
Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000014
"

I have done the following things:

1. cleaned out all of my caches and such with Onyx
2. Removed / moved any fonts without bitmaps out of the font
directories (/System/Library/Fonts, /Library/Fonts,
<username>/Library/Fonts, etc).
3. Removed all preferences for Microsoft Office
4. (before these activities): did a full remove and re-install of
Office and updated the service packs.

I've been tearing my hair out. This is consistent and I can't even use
Excel. The first time I hit a right mouse button I usually get ready
to curse under my breath, because it crashes every single time. Does
Microsoft have any plans to make Excel more stable? I can't understand
why something like this problem is still happening and can't be
resolved.

Help, anyone!

Thanks,

Ken Rimple


Date/Time: 2006-11-29 15:17:14.002 -0500
OS Version: 10.4.8 (Build 8L2127)
Report Version: 4

Command: Microsoft Excel
Path: /Applications/Microsoft Office 2004/Microsoft Excel
Parent: WindowServer [65]
Rosetta: Yes

Version: 11.3.0 (11.3.0 (060914), © 2004 Microsoft Corporation. All
rights reserved.)

PID: 3738
Thread: Unknown

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000014

Thread 0:
0 LaunchCFMApp 0xb80b4e21 0xb8000000 + 740897
1 LaunchCFMApp 0xb809f925 0xb8000000 + 653605
2 LaunchCFMApp 0xb80bd24e 0xb8000000 + 774734
3 LaunchCFMApp 0xb811e558 spin_lock_wrapper + 3852

Thread 1:
0 LaunchCFMApp 0xb823369b strchr + 72
1 LaunchCFMApp 0xb81cef17 pthread_cond_wait + 3114
2 LaunchCFMApp 0xb816831a catch_exception_raise_state_identity + 318
3 LaunchCFMApp 0xb8167856 CallPPCFunctionAtAddressInt + 177220
4 LaunchCFMApp 0xb816774d CallPPCFunctionAtAddressInt + 176955
5 LaunchCFMApp 0xb8168418 catch_exception_raise_state_identity + 572
6 LaunchCFMApp 0xb820480c pthread_create + 1124

Thread 2:
0 LaunchCFMApp 0xb813516f spin_lock_wrapper + 97059
1 LaunchCFMApp 0xb8160750 CallPPCFunctionAtAddressInt + 148286
2 LaunchCFMApp 0xb81632bd CallPPCFunctionAtAddressInt + 159403
3 LaunchCFMApp 0xb80c7b3a 0xb8000000 + 817978

Thread 3:
0 LaunchCFMApp 0xb81352eb spin_lock_wrapper + 97439
1 LaunchCFMApp 0xb8158e5d CallPPCFunctionAtAddressInt + 117323
2 LaunchCFMApp 0xb80a6073 0xb8000000 + 680051
3 LaunchCFMApp 0xb809f925 0xb8000000 + 653605
4 LaunchCFMApp 0xb80bd24e 0xb8000000 + 774734
5 LaunchCFMApp 0xb811e558 spin_lock_wrapper + 3852

Thread 4:
0 LaunchCFMApp 0xb81353a4 spin_lock_wrapper + 97624
1 LaunchCFMApp 0xb8158c14 CallPPCFunctionAtAddressInt + 116738
2 LaunchCFMApp 0xb80a6073 0xb8000000 + 680051
3 LaunchCFMApp 0xb809f925 0xb8000000 + 653605
4 LaunchCFMApp 0xb80bd24e 0xb8000000 + 774734
5 LaunchCFMApp 0xb811de0d spin_lock_wrapper + 1985

Thread 5:
0 LaunchCFMApp 0xb813501e spin_lock_wrapper + 96722
1 LaunchCFMApp 0xb814e1b4 CallPPCFunctionAtAddressInt + 73122
2 LaunchCFMApp 0xb80a6073 0xb8000000 + 680051
3 LaunchCFMApp 0xb809f925 0xb8000000 + 653605
4 LaunchCFMApp 0xb80bd24e 0xb8000000 + 774734
5 LaunchCFMApp 0xb811de0d spin_lock_wrapper + 1985

Unknown thread crashed with unknown flavor: 1
state_count: 16

Binary Images Description:
0x1000 - 0x2fff LaunchCFMApp
/System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp
0x6c7000 - 0x735fff com.microsoft.shmem.bundle 060425
(11.2.4) /Applications/Microsoft Office
2004/Office/ShMem.bundle/Contents/MacOS/ShMem
0x16735000 - 0x16735fff com.apple.SpotLightCM 1.0
(121.36) /System/Library/Contextual Menu
Items/SpotlightCM.plugin/Contents/MacOS/SpotlightCM
0x175bc000 - 0x175befff com.apple.AutomatorCMM 1.0.1
(68) /System/Library/Contextual Menu
Items/AutomatorCMM.plugin/Contents/MacOS/AutomatorCMM
0x175c1000 - 0x175c5fff com.apple.FolderActionsMenu
1.3.1 /System/Library/Contextual Menu
Items/FolderActionsMenu.plugin/Contents/MacOS/FolderActionsMenu
0x175ce000 - 0x175f0fff org.setnan.PicturePopPro2CM ???
(2.0p1) /Library/Contextual Menu
Items/PicturePopPro2CM.plugin/Contents/MacOS/PicturePopPro2CM
0x8fc00000 - 0x8fc50fff dyld 46.9 /usr/lib/dyld
0x8fe00000 - 0x8fe49fff dyld 46.9 /usr/lib/dyld
0x90000000 - 0x901c0fff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x90218000 - 0x9021dfff libmathCommon.A.dylib
/usr/lib/system/libmathCommon.A.dylib
0x9021f000 - 0x90261fff com.apple.CoreText 1.1.1
(???)
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText
0x90289000 - 0x9036dfff ATS
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
0x90396000 - 0x90757fff com.apple.CoreGraphics 1.258.38
(???)
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x907e6000 - 0x908bcfff com.apple.CoreFoundation 6.4.6
(368.27)
/System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x90903000 - 0x90903fff com.apple.CoreServices 10.4
(???)
/System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x90905000 - 0x90a0bfff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x90a5c000 - 0x90adffff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x90b08000 - 0x90b7afff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
0x90bed000 - 0x90bf8fff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
0x90bfd000 - 0x90c72fff com.apple.framework.IOKit 1.4.6
(???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90c88000 - 0x90c9afff libauto.dylib /usr/lib/libauto.dylib
0x90ca0000 - 0x90f6bfff com.apple.CoreServices.CarbonCore
682.15
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
0x90fc8000 - 0x91041fff com.apple.CoreServices.OSServices
4.1
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
0x91083000 - 0x910c4fff com.apple.CFNetwork
129.19
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x910d8000 - 0x910ebfff com.apple.WebServices 1.1.3
(1.1.0)
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServicesCore.framework/Versions/A/WebServicesCore
0x910f7000 - 0x9117dfff com.apple.SearchKit
1.0.5
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
0x911b3000 - 0x911d3fff com.apple.Metadata 10.4.4
(121.36)
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
0x911e0000 - 0x911effff libz.1.dylib /usr/lib/libz.1.dylib
0x911f2000 - 0x913a7fff com.apple.security 4.5.2
(29774) /System/Library/Frameworks/Security.framework/Versions/A/Security
0x914a4000 - 0x914adfff com.apple.DiskArbitration
2.1.1
/System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x914b4000 - 0x914dcfff com.apple.SystemConfiguration
1.8.6
/System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x914ee000 - 0x914f6fff libbsm.dylib /usr/lib/libbsm.dylib
0x914fa000 - 0x91577fff com.apple.audio.CoreAudio
3.0.4 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x915be000 - 0x915befff com.apple.ApplicationServices 10.4
(???)
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x915c0000 - 0x915f2fff com.apple.AE 314
(313)
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
0x91608000 - 0x916e5fff com.apple.ColorSync
4.4.8
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
0x91724000 - 0x917b1fff com.apple.print.framework.PrintCore 4.6
(177.13)
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
0x917ed000 - 0x9189ffff com.apple.QD 3.10.21
(???)
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
0x918d4000 - 0x9192afff com.apple.HIServices 1.5.2
(???)
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
0x91952000 - 0x9196bfff com.apple.LangAnalysis
1.6.3
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
0x91979000 - 0x91996fff com.apple.FindByContent
1.5
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/FindByContent.framework/Versions/A/FindByContent
0x919a2000 - 0x919defff com.apple.LaunchServices
181
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
0x919f6000 - 0x91a04fff com.apple.speech.synthesis.framework
3.5
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x91a0c000 - 0x91a47fff com.apple.ImageIO.framework
1.5.0
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x91a5b000 - 0x91b1efff libcrypto.0.9.7.dylib
/usr/lib/libcrypto.0.9.7.dylib
0x91b69000 - 0x91b7efff libcups.2.dylib /usr/lib/libcups.2.dylib
0x91b83000 - 0x91ba3fff libJPEG.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x91ba8000 - 0x91c07fff libJP2.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x91c19000 - 0x91c1dfff libGIF.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x91c1f000 - 0x91c85fff libRaw.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRaw.dylib
0x91c8a000 - 0x91ccafff libTIFF.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x91cd0000 - 0x91ceafff libPng.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x91cef000 - 0x91cf1fff libRadiance.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x91cf3000 - 0x91cf3fff com.apple.Accelerate 1.3.1 (Accelerate
1.3.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x91cf5000 - 0x91ddbfff com.apple.vImage
2.5
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
0x91de3000 - 0x91e02fff com.apple.Accelerate.vecLib 3.3.1 (vecLib
3.3.1)
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
0x91e6e000 - 0x91efafff libvMisc.dylib
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
0x91f06000 - 0x91f9dfff libvDSP.dylib
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
0x91fb6000 - 0x92563fff libBLAS.dylib
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
0x92596000 - 0x928c1fff libLAPACK.dylib
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
0x928f1000 - 0x92977fff com.apple.DesktopServices
1.3.5
/System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
0x929b9000 - 0x92bedfff com.apple.Foundation 6.4.7
(567.28)
/System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x92d02000 - 0x92df0fff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x92e0f000 - 0x92efefff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x92f0f000 - 0x92f2ffff libGL.dylib
/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x92f3a000 - 0x92f96fff libGLU.dylib
/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU..dylib
0x92fac000 - 0x92facfff com.apple.Carbon 10.4
(???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92fae000 - 0x92fc1fff com.apple.ImageCapture
3.0.4
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
0x92fd1000 - 0x92fdcfff com.apple.speech.recognition.framework
3.6
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
0x92fe4000 - 0x92fecfff com.apple.securityhi 2.0.1
(24742)
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
0x92ff3000 - 0x9307dfff com.apple.ink.framework 101.2.1
(71)
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
0x93092000 - 0x93096fff com.apple.help 1.0.3
(32.1)
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
0x9309a000 - 0x930bbfff com.apple.openscripting 1.2.5
(???)
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
0x930ce000 - 0x930d6fff com.apple.print.framework.Print 5.2
(192.4)
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print..framework/Versions/A/Print
0x930dd000 - 0x93144fff com.apple.htmlrendering 66.1
(1.1.3)
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
0x9316a000 - 0x931b1fff com.apple.NavigationServices 3.4.4
(3.4.3)
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
0x931db000 - 0x931ebfff com.apple.audio.SoundManager
3.9.1
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
0x931f4000 - 0x931fafff com.apple.CommonPanels 1.2.3
(73)
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
0x93200000 - 0x9351ffff com.apple.HIToolbox 1.4.8
(???)
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0x93654000 - 0x93661fff com.apple.opengl
1.4.12 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x936ed000 - 0x936edfff com.apple.Cocoa 6.4
(???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x936ef000 - 0x93d5dfff com.apple.AppKit 6.4.8
(824.42) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x940e5000 - 0x94158fff com.apple.CoreData
90 /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x94191000 - 0x9425cfff com.apple.audio.toolbox.AudioToolbox
1.4.3
/System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x9429d000 - 0x9429dfff com.apple.audio.units.AudioUnit
1.4.2 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9429f000 - 0x94468fff com.apple.QuartzCore
1.4.9 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x944bc000 - 0x944fcfff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x94504000 - 0x94548fff libGLImage.dylib
/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x946d7000 - 0x946e8fff libCGATS.A.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x946ef000 - 0x946fcfff libCSync.A.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x9474c000 - 0x94766fff libRIP.A.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x9476d000 - 0x94a3cfff com.apple.QuickTime
7.1.3 /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x94aff000 - 0x94b21fff libmx.A.dylib /usr/lib/libmx.A.dylib
0x94e74000 - 0x94e92fff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x96568000 - 0x9657ffff libJapaneseConverter.dylib
/System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0x96581000 - 0x965a2fff libKoreanConverter.dylib
/System/Library/CoreServices/Encodings/libKoreanConverter.dylib
0x965b0000 - 0x965bffff libSimplifiedChineseConverter.dylib
/System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0x965c7000 - 0x965dafff libTraditionalChineseConverter.dylib
/System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
0x9a863000 - 0x9a881fff com.apple.OpenTransport
3.0 /System/Library/PrivateFrameworks/OpenTransport.framework/OpenTransport
0x9a8ff000 - 0x9a900fff com.apple.iokit.dvcomponentglue
1.9.0
/System/Library/Frameworks/DVComponentGlue.framework/Versions/A/DVComponentGlue
0x9ca7c000 - 0x9ca7efff Interposers.dylib
/usr/libexec/oah/Shims/Interposers.dylib
0xb8000000 - 0xb82d9fff LaunchCFMApp
/System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp

Translated Code Information:

Rosetta Version: 17.15
Args: /Applications/Microsoft Office 2004/Microsoft Excel
/Applications/Microsoft Office 2004/Microsoft Excel -psn_0_16777217
Exception: EXC_BAD_ACCESS (0x0001)

Thread 0: (0xb011ad44, 0xb81352eb)
0x00000000:
/System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp
: + 0x0
0x848e1974: No symbol
0x84842388: No symbol
0x8484256c: No symbol
0x90cdc3bc:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
: _PrivateMPEntryPoint + 0x50
0x90cdc3bc:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
: _PrivateMPEntryPoint + 0x50
0x9002c4e8: /usr/lib/libSystem.B.dylib : __pthread_body + 0x60

PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x006ca934 ctr: 0x9005ce34
r00: 0x0000001e r01: 0xf01019a0 r02: 0x00000000 r03: 0x00000012
r04: 0xf01019e8 r05: 0xf01019e0 r06: 0xf0101cc0 r07: 0x00000004
r08: 0x00000000 r09: 0x00336ae0 r10: 0x00000000 r11: 0x00738110
r12: 0x9005ce34 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0x0189e600
r28: 0x00000000 r29: 0x00000000 r30: 0xf0101aa8 r31: 0xf0101aa8

Thread 1: (0xb021cd40, 0xb813501e)
0x90072e2c: /usr/lib/libSystem.B.dylib :
_pthread_cond_timedwait_relative_np + 0x1ec
0x90d19c68:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
: _MPWaitOnSemaphore + 0xa0
0x84842ad8: No symbol
0x90cdc3bc:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
: _PrivateMPEntryPoint + 0x50
0x90cdc3bc:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
: _PrivateMPEntryPoint + 0x50
0x9002c4e8: /usr/lib/libSystem.B.dylib : __pthread_body + 0x60
0x00000000:
/System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp
: + 0x0

PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x90072e68 ctr: 0x90056060
r00: 0xffffffd9 r01: 0xf0203c60 r02: 0xa0001fcc r03: 0x0000750b
r04: 0x00007603 r05: 0x0000003c r06: 0x00000000 r07: 0x00007203
r08: 0x00000000 r09: 0x00000001 r10: 0x19b0315d r11: 0xa0006b58
r12: 0x90056060 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0xa0002c54 r26: 0xa0ca08a8 r27: 0x003f77d8
r28: 0xf0203d10 r29: 0xa0001fcc r30: 0xa0001fcc r31: 0x90072c54

Thread 2: (0xb00997fc, 0xb813516f)
0x90006360: /usr/lib/libSystem.B.dylib : _free + 0x5c
0x0072e204: No symbol
0x9002c4e8: /usr/lib/libSystem.B.dylib : __pthread_body + 0x60
0x00000000:
/System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp
: + 0x0

PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x9000b2bc ctr: 0x9000b360
r00: 0xffffffe1 r01: 0xf0080ce0 r02: 0x00000001 r03: 0xf0080dcc
r04: 0x00000102 r05: 0x00000000 r06: 0x00000054 r07: 0x00003503
r08: 0x000003e8 r09: 0x00000000 r10: 0x00000004 r11: 0xa00069a0
r12: 0x9000b360 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0xf0080dcc r25: 0x00000054 r26: 0x00003503 r27: 0x000003e8
r28: 0x00000000 r29: 0x00000102 r30: 0x00000102 r31: 0x00738fb0

Thread 3: Crashed (0xb7fffa04, 0xb80b4e21)
0x175d41b4: No symbol
0x175e3a78: No symbol
0x175e3d88: No symbol
0x175cf42c: No symbol
0x932ed228:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
:
__ZN21TContextualMenuPlugin25LoadCMPluginsFromCFPluginERK5FSRefP9__CFArray
+ 0x194
0x932ed020:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
:
__ZN21TContextualMenuPlugin25LoadContextualMenuPluginsERK5FSRefP9__CFArray
+ 0xbc
0x932ecf04:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
: __ZN25TContextualMenuPluginList10GetPluginsEv + 0x90
0x932ecc98:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
:
__Z26_ContextualMenuInsertItemsP8MenuDatatPK6AEDescPK18ContextualMenuHelpPmPP28OpaqueContextualMenuItemsRef
+ 0x150
0x932ec828:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
: _ContextualMenuSelect + 0x1c4
0x847be0b0: No symbol
0x83f89628: No symbol
0x84f37ab8: No symbol
0x84f37b70: No symbol
0x84a703e8: No symbol
0x849e817c: No symbol
0x849956a4: No symbol
0x851d7458: No symbol
0x8499cabc: No symbol
0x847113c8: No symbol
0x847112cc: No symbol
0x93207c68:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
:
__Z23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec
+ 0x3e0
0x93207288:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
:
__Z30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14HandlerCallRec
+ 0x160
0x9320e900:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
: _SendEventToEventTarget + 0x28
0x93321e4c:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
: _SendEventFromMouseDown + 0x9c
0x9323ef38:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
: _HandleWindowEvent + 0x7e0
0x9324f820:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
: _StandardWindowEventHandler + 0xa0
0x93207c68:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
:
__Z23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec
+ 0x3e0
0x93207288:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
:
__Z30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14HandlerCallRec
+ 0x160
0x9320e900:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
: _SendEventToEventTarget + 0x28
0x93321e4c:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
: _SendEventFromMouseDown + 0x9c
0x932a80ac:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
: _HandleWindowClick + 0x240
0x932a7b14:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
: _HandleMouseEvent + 0x2fc
0x9324f814:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
: _StandardWindowEventHandler + 0x94
0x93207c68:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
:
__Z23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec
+ 0x3e0
0x93207288:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
:
__Z30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14HandlerCallRec
+ 0x160
0x9320e900:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
: _SendEventToEventTarget + 0x28
0x9320ed58:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
:
__Z29ToolboxEventDispatcherHandlerP25OpaqueEventHandlerCallRefP14OpaqueEventRefPv
+ 0x430
0x93207f80:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
:
__Z23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec
+ 0x6f8
0x93207288:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
:
__Z30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14HandlerCallRec
+ 0x160
0x9320e900:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
: _SendEventToEventTarget + 0x28
0x8472b850: No symbol
0x84a0ccb4: No symbol
0x84a0cc18: No symbol
0x84980fb8: No symbol
0x8519adf4: No symbol

PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x175d41b4 ctr: 0x00000013
r00: 0x00000000 r01: 0xbfffd070 r02: 0x6c6c7566 r03: 0x174736c0
r04: 0x174744d0 r05: 0x00000098 r06: 0x174736c0 r07: 0x17500e6d
r08: 0x175f2ec8 r09: 0x174736c8 r10: 0x61646a77 r11: 0x175f2ec8
r12: 0x90133940 r13: 0x00000004 r14: 0xbfffddc2 r15: 0x00000038
r16: 0x00000000 r17: 0xbfffddc2 r18: 0x000000bc r19: 0x000000b3
r20: 0x00000065 r21: 0x00000030 r22: 0x175f3dc8 r23: 0x175f3dc8
r24: 0x175f3dc8 r25: 0x175f3dc8 r26: 0x174744b0 r27: 0x00000000
r28: 0x174736c0 r29: 0x00000014 r30: 0x003311b0 r31: 0x175d3dc8

Thread 4: (0xb019bd18, 0xb81353a4)
0x00000000:
/System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp
: + 0x0
0x848e1aec: No symbol
0x8484279c: No symbol
0x84842934: No symbol
0x90cdc3bc:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
: _PrivateMPEntryPoint + 0x50
0x90cdc3bc:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
: _PrivateMPEntryPoint + 0x50
0x9002c4e8: /usr/lib/libSystem.B.dylib : __pthread_body + 0x60

PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x006caaf0 ctr: 0x90024434
r00: 0x0000001d r01: 0xf0182ba0 r02: 0x00000000 r03: 0x00000013
r04: 0xf0182c98 r05: 0x00000098 r06: 0x00000000 r07: 0x00000000
r08: 0x00000000 r09: 0x001868b0 r10: 0xa00068c0 r11: 0xa000641c
r12: 0x90024434 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0x0188f000
r28: 0x00000000 r29: 0xf0182c98 r30: 0xf0182c84 r31: 0xf0182c84


Model: MacBookPro1,2, BootROM MBP12.0061.B03, 2 processors, Intel Core
Duo, 2.16 GHz, 2 GB
Graphics: ATI Radeon X1600, ATY,RadeonX1600, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 667 MHz
Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 667 MHz
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x86),
0.1.27
Bluetooth: Version 1.7.9f12, 2 service, 1 devices, 1 incoming serial
ports
Network Service: Built-in Ethernet, Ethernet, en0
Network Service: AirPort, AirPort, en1
Network Service: Parallels Host-Guest, Ethernet, en2
Network Service: Parallels NAT, Ethernet, en3
Serial ATA Device: ST9120821AS, 111.79 GB
Parallel ATA Device: MATSHITADVD-R UJ-846
USB Device: Built-in iSight, Micron, Up to 480 Mb/sec, 500 mA
USB Device: Apple Internal Keyboard / Trackpad, Apple Computer, Up to
12 Mb/sec, 500 mA
USB Device: Microsoft Wireless Optical Mouse® 1.0A, Microsoft, Up to
1.5 Mb/sec, 500 mA
USB Device: IR Receiver, Apple Computer, Inc., Up to 12 Mb/sec, 500 mA
USB Device: Bluetooth HCI, Up to 12 Mb/sec, 500 mA
 
K

ken

More information. I took Geoff's advice and created another account,
and lo and behold, the right mouse button on Excel works on that
account. So it must be my profile. I switched profiles before to try
to solve this problem, and come to think of it, it worked for all of 5
minutes on the new profile. So I'm not sure I want to switch again.

Any idea what could be different in the profiles?

Thanks for your help. It's been frustrating but somehow there has to
be something hidden in my prefs or libraries for my user.

Ken

Geoff and Bob,

Thanks for the starting questions. The RAM came from Apple with the
MacBook. I'm running the Onyx automated cleanup now and if it helps
I'll post (I did that before, including repairing permissions, and it
didn't do anything).

I noticed it occurring sometime in the late summer.

I really can't re-install the entire MAC at this time, as it will take
forever and I have a large nmber of applications. None of my other
apps have this problem and others have complained of it. I am
frustrated as I have to run Parallels and Office 2003 to do any work in
office! So, although I have an alternative, Office for Mac is just
wasting 400MB of space right now.

Ken


Geoff said:
As an ex-Apple Level 2 Tech, I would also be asking some other related
questions, but I agree that Bob's ideas are quite valid:
1) Is your RAM Apple branded, or third party? Third-party RAM is
notorious for causing weird, inexplicable issues.
2) Are any other applications displaying this behavior, particularly
Microsoft Office applications?
3) When did you first notice the issue start occurring?

I would recommend creating a second user, and testing the application
in that second user, see if the result duplicates (I STRONGLY suspect
it will.)

If it DOES persist in the new user, I would go beyond the Office level
and do an archive and install, preserving user settings, and try it
again:
http://docs.info.apple.com/article.html?artnum=107120

The next step would be to back up your critical data, then do an erase
and install, and install ONLY the core OS and MS Office.

That's my 2 cents, for what it's worth.

Cheers,
Geoff Lilley
Microsoft Office Master Instructor (2000/XP)
Apple Certified HelpDesk Specialist (OS X 10.4)
In all you list I see no reference to using Disk Utility (or Onyx) toRepair
Disk Permissions. Have you ? That needs to be done after any installations
of or updates to OS or apps.

You may also need to reinstall the OS X 10.4.8 update using the Combo
Updater for Intel from the Apple web site - rather than using the Software
Update version.
--
HTH |:>)
Bob Jones
[MVP] Office:Mac

I have a macbook pro that I've been using since May. I had been using
the Microsoft office apps on it, but sometime over the late summer,
something had changed with my configuration (service packs, updates, I
don't know) but I'm getting the following problem:

I launch Microsoft Excel (2004, Version 11.3, 060914).

I create an empty sheet. Or pick any existing sheet.

I right click the mouse (it's either the internal trackpad or a USB
mouse)

I get the following error:
"
Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000014
"

I have done the following things:

1. cleaned out all of my caches and such with Onyx
2. Removed / moved any fonts without bitmaps out of the font
directories (/System/Library/Fonts, /Library/Fonts,
<username>/Library/Fonts, etc).
3. Removed all preferences for Microsoft Office
4. (before these activities): did a full remove and re-install of
Office and updated the service packs.

I've been tearing my hair out. This is consistent and I can't even use
Excel. The first time I hit a right mouse button I usually get ready
to curse under my breath, because it crashes every single time. Does
Microsoft have any plans to make Excel more stable? I can't understand
why something like this problem is still happening and can't be
resolved.

Help, anyone!

Thanks,

Ken Rimple


Date/Time: 2006-11-29 15:17:14.002 -0500
OS Version: 10.4.8 (Build 8L2127)
Report Version: 4

Command: Microsoft Excel
Path: /Applications/Microsoft Office 2004/Microsoft Excel
Parent: WindowServer [65]
Rosetta: Yes

Version: 11.3.0 (11.3.0 (060914), © 2004 Microsoft Corporation. All
rights reserved.)

PID: 3738
Thread: Unknown

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000014

Thread 0:
0 LaunchCFMApp 0xb80b4e21 0xb8000000 + 740897
1 LaunchCFMApp 0xb809f925 0xb8000000 + 653605
2 LaunchCFMApp 0xb80bd24e 0xb8000000 + 774734
3 LaunchCFMApp 0xb811e558 spin_lock_wrapper + 3852

Thread 1:
0 LaunchCFMApp 0xb823369b strchr + 72
1 LaunchCFMApp 0xb81cef17 pthread_cond_wait + 3114
2 LaunchCFMApp 0xb816831a catch_exception_raise_state_identity + 318
3 LaunchCFMApp 0xb8167856 CallPPCFunctionAtAddressInt + 177220
4 LaunchCFMApp 0xb816774d CallPPCFunctionAtAddressInt + 176955
5 LaunchCFMApp 0xb8168418 catch_exception_raise_state_identity + 572
6 LaunchCFMApp 0xb820480c pthread_create + 1124

Thread 2:
0 LaunchCFMApp 0xb813516f spin_lock_wrapper + 97059
1 LaunchCFMApp 0xb8160750 CallPPCFunctionAtAddressInt + 148286
2 LaunchCFMApp 0xb81632bd CallPPCFunctionAtAddressInt + 159403
3 LaunchCFMApp 0xb80c7b3a 0xb8000000 + 817978

Thread 3:
0 LaunchCFMApp 0xb81352eb spin_lock_wrapper + 97439
1 LaunchCFMApp 0xb8158e5d CallPPCFunctionAtAddressInt + 117323
2 LaunchCFMApp 0xb80a6073 0xb8000000 + 680051
3 LaunchCFMApp 0xb809f925 0xb8000000 + 653605
4 LaunchCFMApp 0xb80bd24e 0xb8000000 + 774734
5 LaunchCFMApp 0xb811e558 spin_lock_wrapper + 3852

Thread 4:
0 LaunchCFMApp 0xb81353a4 spin_lock_wrapper + 97624
1 LaunchCFMApp 0xb8158c14 CallPPCFunctionAtAddressInt + 116738
2 LaunchCFMApp 0xb80a6073 0xb8000000 + 680051
3 LaunchCFMApp 0xb809f925 0xb8000000 + 653605
4 LaunchCFMApp 0xb80bd24e 0xb8000000 + 774734
5 LaunchCFMApp 0xb811de0d spin_lock_wrapper + 1985

Thread 5:
0 LaunchCFMApp 0xb813501e spin_lock_wrapper + 96722
1 LaunchCFMApp 0xb814e1b4 CallPPCFunctionAtAddressInt + 73122
2 LaunchCFMApp 0xb80a6073 0xb8000000 + 680051
3 LaunchCFMApp 0xb809f925 0xb8000000 + 653605
4 LaunchCFMApp 0xb80bd24e 0xb8000000 + 774734
5 LaunchCFMApp 0xb811de0d spin_lock_wrapper + 1985

Unknown thread crashed with unknown flavor: 1
state_count: 16

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Translated Code Information:

Rosetta Version: 17.15
Args: /Applications/Microsoft Office 2004/Microsoft Excel
/Applications/Microsoft Office 2004/Microsoft Excel -psn_0_16777217
Exception: EXC_BAD_ACCESS (0x0001)

Thread 0: (0xb011ad44, 0xb81352eb)
0x00000000:
/System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp
: + 0x0
0x848e1974: No symbol
0x84842388: No symbol
0x8484256c: No symbol
0x90cdc3bc:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
: _PrivateMPEntryPoint + 0x50
0x90cdc3bc:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
: _PrivateMPEntryPoint + 0x50
0x9002c4e8: /usr/lib/libSystem.B.dylib : __pthread_body + 0x60

PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x006ca934 ctr: 0x9005ce34
r00: 0x0000001e r01: 0xf01019a0 r02: 0x00000000 r03: 0x00000012
r04: 0xf01019e8 r05: 0xf01019e0 r06: 0xf0101cc0 r07: 0x00000004
r08: 0x00000000 r09: 0x00336ae0 r10: 0x00000000 r11: 0x00738110
r12: 0x9005ce34 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0x0189e600
r28: 0x00000000 r29: 0x00000000 r30: 0xf0101aa8 r31: 0xf0101aa8

Thread 1: (0xb021cd40, 0xb813501e)
0x90072e2c: /usr/lib/libSystem.B.dylib :
_pthread_cond_timedwait_relative_np + 0x1ec
0x90d19c68:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
: _MPWaitOnSemaphore + 0xa0
0x84842ad8: No symbol
0x90cdc3bc:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
: _PrivateMPEntryPoint + 0x50
0x90cdc3bc:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
: _PrivateMPEntryPoint + 0x50
0x9002c4e8: /usr/lib/libSystem.B.dylib : __pthread_body + 0x60
0x00000000:
/System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp
: + 0x0

PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x90072e68 ctr: 0x90056060
r00: 0xffffffd9 r01: 0xf0203c60 r02: 0xa0001fcc r03: 0x0000750b
r04: 0x00007603 r05: 0x0000003c r06: 0x00000000 r07: 0x00007203
r08: 0x00000000 r09: 0x00000001 r10: 0x19b0315d r11: 0xa0006b58
r12: 0x90056060 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0xa0002c54 r26: 0xa0ca08a8 r27: 0x003f77d8
r28: 0xf0203d10 r29: 0xa0001fcc r30: 0xa0001fcc r31: 0x90072c54

Thread 2: (0xb00997fc, 0xb813516f)
0x90006360: /usr/lib/libSystem.B.dylib : _free + 0x5c
0x0072e204: No symbol
0x9002c4e8: /usr/lib/libSystem.B.dylib : __pthread_body + 0x60
0x00000000:
/System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp
: + 0x0

PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x9000b2bc ctr: 0x9000b360
r00: 0xffffffe1 r01: 0xf0080ce0 r02: 0x00000001 r03: 0xf0080dcc
r04: 0x00000102 r05: 0x00000000 r06: 0x00000054 r07: 0x00003503
r08: 0x000003e8 r09: 0x00000000 r10: 0x00000004 r11: 0xa00069a0
r12: 0x9000b360 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0xf0080dcc r25: 0x00000054 r26: 0x00003503 r27: 0x000003e8
r28: 0x00000000 r29: 0x00000102 r30: 0x00000102 r31: 0x00738fb0

Thread 3: Crashed (0xb7fffa04, 0xb80b4e21)
0x175d41b4: No symbol
0x175e3a78: No symbol
0x175e3d88: No symbol
0x175cf42c: No symbol
0x932ed228:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
:
__ZN21TContextualMenuPlugin25LoadCMPluginsFromCFPluginERK5FSRefP9__CFArray
+ 0x194
0x932ed020:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
:
__ZN21TContextualMenuPlugin25LoadContextualMenuPluginsERK5FSRefP9__CFArray
+ 0xbc
0x932ecf04:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
: __ZN25TContextualMenuPluginList10GetPluginsEv + 0x90
0x932ecc98:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
:
__Z26_ContextualMenuInsertItemsP8MenuDatatPK6AEDescPK18ContextualMenuHelpPmPP28OpaqueContextualMenuItemsRef
+ 0x150
0x932ec828:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
: _ContextualMenuSelect + 0x1c4
0x847be0b0: No symbol
0x83f89628: No symbol
0x84f37ab8: No symbol
0x84f37b70: No symbol
0x84a703e8: No symbol
0x849e817c: No symbol
0x849956a4: No symbol
0x851d7458: No symbol
0x8499cabc: No symbol
0x847113c8: No symbol
0x847112cc: No symbol
0x93207c68:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
:
__Z23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec
+ 0x3e0
0x93207288:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
:
__Z30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14HandlerCallRec
+ 0x160
0x9320e900:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
: _SendEventToEventTarget + 0x28
0x93321e4c:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
: _SendEventFromMouseDown + 0x9c
0x9323ef38:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
: _HandleWindowEvent + 0x7e0
0x9324f820:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
: _StandardWindowEventHandler + 0xa0
0x93207c68:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
:
__Z23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec
+ 0x3e0
0x93207288:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
:
__Z30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14HandlerCallRec
+ 0x160
0x9320e900:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
: _SendEventToEventTarget + 0x28
0x93321e4c:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
: _SendEventFromMouseDown + 0x9c
0x932a80ac:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
: _HandleWindowClick + 0x240
0x932a7b14:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
: _HandleMouseEvent + 0x2fc
0x9324f814:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
: _StandardWindowEventHandler + 0x94
0x93207c68:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
:
__Z23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec
+ 0x3e0
0x93207288:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
:
__Z30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14HandlerCallRec
+ 0x160
0x9320e900:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
: _SendEventToEventTarget + 0x28
0x9320ed58:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
:
__Z29ToolboxEventDispatcherHandlerP25OpaqueEventHandlerCallRefP14OpaqueEventRefPv
+ 0x430
0x93207f80:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
:
__Z23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec
+ 0x6f8
0x93207288:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
:
__Z30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14HandlerCallRec
+ 0x160
0x9320e900:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
: _SendEventToEventTarget + 0x28
0x8472b850: No symbol
0x84a0ccb4: No symbol
0x84a0cc18: No symbol
0x84980fb8: No symbol
0x8519adf4: No symbol

PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x175d41b4 ctr: 0x00000013
r00: 0x00000000 r01: 0xbfffd070 r02: 0x6c6c7566 r03: 0x174736c0
r04: 0x174744d0 r05: 0x00000098 r06: 0x174736c0 r07: 0x17500e6d
r08: 0x175f2ec8 r09: 0x174736c8 r10: 0x61646a77 r11: 0x175f2ec8
r12: 0x90133940 r13: 0x00000004 r14: 0xbfffddc2 r15: 0x00000038
r16: 0x00000000 r17: 0xbfffddc2 r18: 0x000000bc r19: 0x000000b3
r20: 0x00000065 r21: 0x00000030 r22: 0x175f3dc8 r23: 0x175f3dc8
r24: 0x175f3dc8 r25: 0x175f3dc8 r26: 0x174744b0 r27: 0x00000000
r28: 0x174736c0 r29: 0x00000014 r30: 0x003311b0 r31: 0x175d3dc8

Thread 4: (0xb019bd18, 0xb81353a4)
0x00000000:
/System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp
: + 0x0
0x848e1aec: No symbol
0x8484279c: No symbol
0x84842934: No symbol
0x90cdc3bc:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
: _PrivateMPEntryPoint + 0x50
0x90cdc3bc:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
: _PrivateMPEntryPoint + 0x50
0x9002c4e8: /usr/lib/libSystem.B.dylib : __pthread_body + 0x60

PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x006caaf0 ctr: 0x90024434
r00: 0x0000001d r01: 0xf0182ba0 r02: 0x00000000 r03: 0x00000013
r04: 0xf0182c98 r05: 0x00000098 r06: 0x00000000 r07: 0x00000000
r08: 0x00000000 r09: 0x001868b0 r10: 0xa00068c0 r11: 0xa000641c
r12: 0x90024434 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0x0188f000
r28: 0x00000000 r29: 0xf0182c98 r30: 0xf0182c84 r31: 0xf0182c84


Model: MacBookPro1,2, BootROM MBP12.0061.B03, 2 processors, Intel Core
Duo, 2.16 GHz, 2 GB
Graphics: ATI Radeon X1600, ATY,RadeonX1600, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 667 MHz
Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 667 MHz
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x86),
0.1.27
Bluetooth: Version 1.7.9f12, 2 service, 1 devices, 1 incoming serial
ports
Network Service: Built-in Ethernet, Ethernet, en0
Network Service: AirPort, AirPort, en1
Network Service: Parallels Host-Guest, Ethernet, en2
Network Service: Parallels NAT, Ethernet, en3
Serial ATA Device: ST9120821AS, 111.79 GB
Parallel ATA Device: MATSHITADVD-R UJ-846
USB Device: Built-in iSight, Micron, Up to 480 Mb/sec, 500 mA
USB Device: Apple Internal Keyboard / Trackpad, Apple Computer, Up to
12 Mb/sec, 500 mA
USB Device: Microsoft Wireless Optical Mouse® 1.0A, Microsoft, Up to
1.5 Mb/sec, 500 mA
USB Device: IR Receiver, Apple Computer, Inc., Up to 12 Mb/sec, 500 mA
USB Device: Bluetooth HCI, Up to 12 Mb/sec, 500 mA
 
C

CyberTaz

If you ever had the Test Drive for Office 2004 installed and *didn't* use
the Remove Office utility to remove it before installing the live 2004, that
could be the cause.

Regards |:>)
Bob Jones
[MVP] Office:Mac



More information. I took Geoff's advice and created another account,
and lo and behold, the right mouse button on Excel works on that
account. So it must be my profile. I switched profiles before to try
to solve this problem, and come to think of it, it worked for all of 5
minutes on the new profile. So I'm not sure I want to switch again.

Any idea what could be different in the profiles?

Thanks for your help. It's been frustrating but somehow there has to
be something hidden in my prefs or libraries for my user.

Ken

Geoff and Bob,

Thanks for the starting questions. The RAM came from Apple with the
MacBook. I'm running the Onyx automated cleanup now and if it helps
I'll post (I did that before, including repairing permissions, and it
didn't do anything).

I noticed it occurring sometime in the late summer.

I really can't re-install the entire MAC at this time, as it will take
forever and I have a large nmber of applications. None of my other
apps have this problem and others have complained of it. I am
frustrated as I have to run Parallels and Office 2003 to do any work in
office! So, although I have an alternative, Office for Mac is just
wasting 400MB of space right now.

Ken


Geoff said:
As an ex-Apple Level 2 Tech, I would also be asking some other related
questions, but I agree that Bob's ideas are quite valid:
1) Is your RAM Apple branded, or third party? Third-party RAM is
notorious for causing weird, inexplicable issues.
2) Are any other applications displaying this behavior, particularly
Microsoft Office applications?
3) When did you first notice the issue start occurring?

I would recommend creating a second user, and testing the application
in that second user, see if the result duplicates (I STRONGLY suspect
it will.)

If it DOES persist in the new user, I would go beyond the Office level
and do an archive and install, preserving user settings, and try it
again:
http://docs.info.apple.com/article.html?artnum=107120

The next step would be to back up your critical data, then do an erase
and install, and install ONLY the core OS and MS Office.

That's my 2 cents, for what it's worth.

Cheers,
Geoff Lilley
Microsoft Office Master Instructor (2000/XP)
Apple Certified HelpDesk Specialist (OS X 10.4)

CyberTaz wrote:
In all you list I see no reference to using Disk Utility (or Onyx) to
Repair
Disk Permissions. Have you ? That needs to be done after any installations
of or updates to OS or apps.

You may also need to reinstall the OS X 10.4.8 update using the Combo
Updater for Intel from the Apple web site - rather than using the Software
Update version.
--
HTH |:>)
Bob Jones
[MVP] Office:Mac

I have a macbook pro that I've been using since May. I had been using
the Microsoft office apps on it, but sometime over the late summer,
something had changed with my configuration (service packs, updates, I
don't know) but I'm getting the following problem:

I launch Microsoft Excel (2004, Version 11.3, 060914).

I create an empty sheet. Or pick any existing sheet.

I right click the mouse (it's either the internal trackpad or a USB
mouse)

I get the following error:
"
Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000014
"

I have done the following things:

1. cleaned out all of my caches and such with Onyx
2. Removed / moved any fonts without bitmaps out of the font
directories (/System/Library/Fonts, /Library/Fonts,
<username>/Library/Fonts, etc).
3. Removed all preferences for Microsoft Office
4. (before these activities): did a full remove and re-install of
Office and updated the service packs.

I've been tearing my hair out. This is consistent and I can't even use
Excel. The first time I hit a right mouse button I usually get ready
to curse under my breath, because it crashes every single time. Does
Microsoft have any plans to make Excel more stable? I can't understand
why something like this problem is still happening and can't be
resolved.

Help, anyone!

Thanks,

Ken Rimple


Date/Time: 2006-11-29 15:17:14.002 -0500
OS Version: 10.4.8 (Build 8L2127)
Report Version: 4

Command: Microsoft Excel
Path: /Applications/Microsoft Office 2004/Microsoft Excel
Parent: WindowServer [65]
Rosetta: Yes

Version: 11.3.0 (11.3.0 (060914), © 2004 Microsoft Corporation. All
rights reserved.)

PID: 3738
Thread: Unknown

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000014

Thread 0:
0 LaunchCFMApp 0xb80b4e21 0xb8000000 + 740897
1 LaunchCFMApp 0xb809f925 0xb8000000 + 653605
2 LaunchCFMApp 0xb80bd24e 0xb8000000 + 774734
3 LaunchCFMApp 0xb811e558 spin_lock_wrapper + 3852

Thread 1:
0 LaunchCFMApp 0xb823369b strchr + 72
1 LaunchCFMApp 0xb81cef17 pthread_cond_wait + 3114
2 LaunchCFMApp 0xb816831a catch_exception_raise_state_identity + 318
3 LaunchCFMApp 0xb8167856 CallPPCFunctionAtAddressInt + 177220
4 LaunchCFMApp 0xb816774d CallPPCFunctionAtAddressInt + 176955
5 LaunchCFMApp 0xb8168418 catch_exception_raise_state_identity + 572
6 LaunchCFMApp 0xb820480c pthread_create + 1124

Thread 2:
0 LaunchCFMApp 0xb813516f spin_lock_wrapper + 97059
1 LaunchCFMApp 0xb8160750 CallPPCFunctionAtAddressInt + 148286
2 LaunchCFMApp 0xb81632bd CallPPCFunctionAtAddressInt + 159403
3 LaunchCFMApp 0xb80c7b3a 0xb8000000 + 817978

Thread 3:
0 LaunchCFMApp 0xb81352eb spin_lock_wrapper + 97439
1 LaunchCFMApp 0xb8158e5d CallPPCFunctionAtAddressInt + 117323
2 LaunchCFMApp 0xb80a6073 0xb8000000 + 680051
3 LaunchCFMApp 0xb809f925 0xb8000000 + 653605
4 LaunchCFMApp 0xb80bd24e 0xb8000000 + 774734
5 LaunchCFMApp 0xb811e558 spin_lock_wrapper + 3852

Thread 4:
0 LaunchCFMApp 0xb81353a4 spin_lock_wrapper + 97624
1 LaunchCFMApp 0xb8158c14 CallPPCFunctionAtAddressInt + 116738
2 LaunchCFMApp 0xb80a6073 0xb8000000 + 680051
3 LaunchCFMApp 0xb809f925 0xb8000000 + 653605
4 LaunchCFMApp 0xb80bd24e 0xb8000000 + 774734
5 LaunchCFMApp 0xb811de0d spin_lock_wrapper + 1985

Thread 5:
0 LaunchCFMApp 0xb813501e spin_lock_wrapper + 96722
1 LaunchCFMApp 0xb814e1b4 CallPPCFunctionAtAddressInt + 73122
2 LaunchCFMApp 0xb80a6073 0xb8000000 + 680051
3 LaunchCFMApp 0xb809f925 0xb8000000 + 653605
4 LaunchCFMApp 0xb80bd24e 0xb8000000 + 774734
5 LaunchCFMApp 0xb811de0d spin_lock_wrapper + 1985

Unknown thread crashed with unknown flavor: 1
state_count: 16

Binary Images Description:
0x1000 - 0x2fff LaunchCFMApp
/System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp
0x6c7000 - 0x735fff com.microsoft.shmem.bundle 060425
(11.2.4) /Applications/Microsoft Office
2004/Office/ShMem.bundle/Contents/MacOS/ShMem
0x16735000 - 0x16735fff com.apple.SpotLightCM 1.0
(121.36) /System/Library/Contextual Menu
Items/SpotlightCM.plugin/Contents/MacOS/SpotlightCM
0x175bc000 - 0x175befff com.apple.AutomatorCMM 1.0.1
(68) /System/Library/Contextual Menu
Items/AutomatorCMM.plugin/Contents/MacOS/AutomatorCMM
0x175c1000 - 0x175c5fff com.apple.FolderActionsMenu
1.3.1 /System/Library/Contextual Menu
Items/FolderActionsMenu.plugin/Contents/MacOS/FolderActionsMenu
0x175ce000 - 0x175f0fff org.setnan.PicturePopPro2CM ???
(2.0p1) /Library/Contextual Menu
Items/PicturePopPro2CM.plugin/Contents/MacOS/PicturePopPro2CM
0x8fc00000 - 0x8fc50fff dyld 46.9 /usr/lib/dyld
0x8fe00000 - 0x8fe49fff dyld 46.9 /usr/lib/dyld
0x90000000 - 0x901c0fff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x90218000 - 0x9021dfff libmathCommon.A.dylib
/usr/lib/system/libmathCommon.A.dylib
0x9021f000 - 0x90261fff com.apple.CoreText 1.1.1
(???)
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewo
rks/CoreText.framework/Versions/A/CoreText
0x90289000 - 0x9036dfff ATS
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewo
rks/ATS.framework/Versions/A/ATS
0x90396000 - 0x90757fff com.apple.CoreGraphics 1.258.38
(???)
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewo
rks/CoreGraphics.framework/Versions/A/CoreGraphics
0x907e6000 - 0x908bcfff com.apple.CoreFoundation 6.4.6
(368.27)
/System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundati
on
0x90903000 - 0x90903fff com.apple.CoreServices 10.4
(???)
/System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x90905000 - 0x90a0bfff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x90a5c000 - 0x90adffff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x90b08000 - 0x90b7afff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
0x90bed000 - 0x90bf8fff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
0x90bfd000 - 0x90c72fff com.apple.framework.IOKit 1.4.6
(???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90c88000 - 0x90c9afff libauto.dylib /usr/lib/libauto.dylib
0x90ca0000 - 0x90f6bfff com.apple.CoreServices.CarbonCore
682.15
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Car
bonCore.framework/Versions/A/CarbonCore
0x90fc8000 - 0x91041fff com.apple.CoreServices.OSServices
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b
 
G

Geoff Lilley

Hmmmm...that's a fair question, Ken. Counter-question: After 5 min.
or so, did it <b>stop</b> working on the new profile? If it stopped
working, the profile isn't the problem. If it continues to work under
the new profile, then there's several possibilities off the top of my
head. Most of them revolve around your ~/Library/ folder (Macintosh
HD:Users:Ken:Library). I'd be loath to go pulling your library folder
willy-nilly; my experience is that doing so can cause more harm than
good, in the long run.

If the problem seems to be isolated to the profile, you could try doing
an archive and install, preserving user and network settings. If that
doesn't work, the next step would be to do an archive and install, NOT
preserving. To make sure you know where your important files are, make
sure to check out this article:
http://docs.info.apple.com/article.html?artnum=155377

That's my 2 cents.

Best
Geoff

More information. I took Geoff's advice and created another account,
and lo and behold, the right mouse button on Excel works on that
account. So it must be my profile. I switched profiles before to try
to solve this problem, and come to think of it, it worked for all of 5
minutes on the new profile. So I'm not sure I want to switch again.

Any idea what could be different in the profiles?

Thanks for your help. It's been frustrating but somehow there has to
be something hidden in my prefs or libraries for my user.

Ken

Geoff and Bob,

Thanks for the starting questions. The RAM came from Apple with the
MacBook. I'm running the Onyx automated cleanup now and if it helps
I'll post (I did that before, including repairing permissions, and it
didn't do anything).

I noticed it occurring sometime in the late summer.

I really can't re-install the entire MAC at this time, as it will take
forever and I have a large nmber of applications. None of my other
apps have this problem and others have complained of it. I am
frustrated as I have to run Parallels and Office 2003 to do any work in
office! So, although I have an alternative, Office for Mac is just
wasting 400MB of space right now.

Ken


Geoff said:
As an ex-Apple Level 2 Tech, I would also be asking some other related
questions, but I agree that Bob's ideas are quite valid:
1) Is your RAM Apple branded, or third party? Third-party RAM is
notorious for causing weird, inexplicable issues.
2) Are any other applications displaying this behavior, particularly
Microsoft Office applications?
3) When did you first notice the issue start occurring?

I would recommend creating a second user, and testing the application
in that second user, see if the result duplicates (I STRONGLY suspect
it will.)

If it DOES persist in the new user, I would go beyond the Office level
and do an archive and install, preserving user settings, and try it
again:
http://docs.info.apple.com/article.html?artnum=107120

The next step would be to back up your critical data, then do an erase
and install, and install ONLY the core OS and MS Office.

That's my 2 cents, for what it's worth.

Cheers,
Geoff Lilley
Microsoft Office Master Instructor (2000/XP)
Apple Certified HelpDesk Specialist (OS X 10.4)

CyberTaz wrote:
In all you list I see no reference to using Disk Utility (or Onyx) to Repair
Disk Permissions. Have you ? That needs to be done after any installations
of or updates to OS or apps.

You may also need to reinstall the OS X 10.4.8 update using the Combo
Updater for Intel from the Apple web site - rather than using the Software
Update version.
--
HTH |:>)
Bob Jones
[MVP] Office:Mac

I have a macbook pro that I've been using since May. I had been using
the Microsoft office apps on it, but sometime over the late summer,
something had changed with my configuration (service packs, updates, I
don't know) but I'm getting the following problem:

I launch Microsoft Excel (2004, Version 11.3, 060914).

I create an empty sheet. Or pick any existing sheet.

I right click the mouse (it's either the internal trackpad or a USB
mouse)

I get the following error:
"
Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000014
"

I have done the following things:

1. cleaned out all of my caches and such with Onyx
2. Removed / moved any fonts without bitmaps out of the font
directories (/System/Library/Fonts, /Library/Fonts,
<username>/Library/Fonts, etc).
3. Removed all preferences for Microsoft Office
4. (before these activities): did a full remove and re-install of
Office and updated the service packs.

I've been tearing my hair out. This is consistent and I can't evenuse
Excel. The first time I hit a right mouse button I usually get ready
to curse under my breath, because it crashes every single time. Does
Microsoft have any plans to make Excel more stable? I can't understand
why something like this problem is still happening and can't be
resolved.

Help, anyone!

Thanks,

Ken Rimple


Date/Time: 2006-11-29 15:17:14.002 -0500
OS Version: 10.4.8 (Build 8L2127)
Report Version: 4

Command: Microsoft Excel
Path: /Applications/Microsoft Office 2004/Microsoft Excel
Parent: WindowServer [65]
Rosetta: Yes

Version: 11.3.0 (11.3.0 (060914), © 2004 Microsoft Corporation. All
rights reserved.)

PID: 3738
Thread: Unknown

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000014

Thread 0:
0 LaunchCFMApp 0xb80b4e21 0xb8000000 + 740897
1 LaunchCFMApp 0xb809f925 0xb8000000 + 653605
2 LaunchCFMApp 0xb80bd24e 0xb8000000 + 774734
3 LaunchCFMApp 0xb811e558 spin_lock_wrapper + 3852

Thread 1:
0 LaunchCFMApp 0xb823369b strchr + 72
1 LaunchCFMApp 0xb81cef17 pthread_cond_wait + 3114
2 LaunchCFMApp 0xb816831a catch_exception_raise_state_identity + 318
3 LaunchCFMApp 0xb8167856 CallPPCFunctionAtAddressInt + 177220
4 LaunchCFMApp 0xb816774d CallPPCFunctionAtAddressInt + 176955
5 LaunchCFMApp 0xb8168418 catch_exception_raise_state_identity + 572
6 LaunchCFMApp 0xb820480c pthread_create + 1124

Thread 2:
0 LaunchCFMApp 0xb813516f spin_lock_wrapper + 97059
1 LaunchCFMApp 0xb8160750 CallPPCFunctionAtAddressInt + 148286
2 LaunchCFMApp 0xb81632bd CallPPCFunctionAtAddressInt + 159403
3 LaunchCFMApp 0xb80c7b3a 0xb8000000 + 817978

Thread 3:
0 LaunchCFMApp 0xb81352eb spin_lock_wrapper + 97439
1 LaunchCFMApp 0xb8158e5d CallPPCFunctionAtAddressInt + 117323
2 LaunchCFMApp 0xb80a6073 0xb8000000 + 680051
3 LaunchCFMApp 0xb809f925 0xb8000000 + 653605
4 LaunchCFMApp 0xb80bd24e 0xb8000000 + 774734
5 LaunchCFMApp 0xb811e558 spin_lock_wrapper + 3852

Thread 4:
0 LaunchCFMApp 0xb81353a4 spin_lock_wrapper + 97624
1 LaunchCFMApp 0xb8158c14 CallPPCFunctionAtAddressInt + 116738
2 LaunchCFMApp 0xb80a6073 0xb8000000 + 680051
3 LaunchCFMApp 0xb809f925 0xb8000000 + 653605
4 LaunchCFMApp 0xb80bd24e 0xb8000000 + 774734
5 LaunchCFMApp 0xb811de0d spin_lock_wrapper + 1985

Thread 5:
0 LaunchCFMApp 0xb813501e spin_lock_wrapper + 96722
1 LaunchCFMApp 0xb814e1b4 CallPPCFunctionAtAddressInt + 73122
2 LaunchCFMApp 0xb80a6073 0xb8000000 + 680051
3 LaunchCFMApp 0xb809f925 0xb8000000 + 653605
4 LaunchCFMApp 0xb80bd24e 0xb8000000 + 774734
5 LaunchCFMApp 0xb811de0d spin_lock_wrapper + 1985

Unknown thread crashed with unknown flavor: 1
state_count: 16

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/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
0x91fb6000 - 0x92563fff libBLAS.dylib
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
0x92596000 - 0x928c1fff libLAPACK.dylib
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
0x928f1000 - 0x92977fff com.apple.DesktopServices
1.3.5
/System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
0x929b9000 - 0x92bedfff com.apple.Foundation 6.4.7
(567.28)
/System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x92d02000 - 0x92df0fff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x92e0f000 - 0x92efefff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x92f0f000 - 0x92f2ffff libGL.dylib
/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x92f3a000 - 0x92f96fff libGLU.dylib
/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x92fac000 - 0x92facfff com.apple.Carbon 10.4
(???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92fae000 - 0x92fc1fff com.apple.ImageCapture
3.0.4
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
0x92fd1000 - 0x92fdcfff com.apple.speech.recognition.framework
3.6
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
0x92fe4000 - 0x92fecfff com.apple.securityhi 2.0.1
(24742)
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
0x92ff3000 - 0x9307dfff com.apple.ink.framework 101.2.1
(71)
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
0x93092000 - 0x93096fff com.apple.help 1.0.3
(32.1)
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
0x9309a000 - 0x930bbfff com.apple.openscripting 1.2.5
(???)
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
0x930ce000 - 0x930d6fff com.apple.print.framework.Print 5.2
(192.4)
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
0x930dd000 - 0x93144fff com.apple.htmlrendering 66.1
(1.1.3)
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
0x9316a000 - 0x931b1fff com.apple.NavigationServices 3.4.4
(3.4.3)
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
0x931db000 - 0x931ebfff com.apple.audio.SoundManager
3.9.1
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
0x931f4000 - 0x931fafff com.apple.CommonPanels 1.2.3
(73)
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
0x93200000 - 0x9351ffff com.apple.HIToolbox 1.4.8
(???)
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0x93654000 - 0x93661fff com.apple.opengl
1.4.12 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x936ed000 - 0x936edfff com.apple.Cocoa 6.4
(???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x936ef000 - 0x93d5dfff com.apple.AppKit 6.4.8
(824.42) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x940e5000 - 0x94158fff com.apple.CoreData
90 /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x94191000 - 0x9425cfff com.apple.audio.toolbox.AudioToolbox
1.4.3
/System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x9429d000 - 0x9429dfff com.apple.audio.units.AudioUnit
1.4.2 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9429f000 - 0x94468fff com.apple.QuartzCore
1.4.9 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x944bc000 - 0x944fcfff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x94504000 - 0x94548fff libGLImage.dylib
/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x946d7000 - 0x946e8fff libCGATS.A.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x946ef000 - 0x946fcfff libCSync.A.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x9474c000 - 0x94766fff libRIP.A.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x9476d000 - 0x94a3cfff com.apple.QuickTime
7.1.3 /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x94aff000 - 0x94b21fff libmx.A.dylib /usr/lib/libmx.A.dylib
0x94e74000 - 0x94e92fff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x96568000 - 0x9657ffff libJapaneseConverter.dylib
/System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0x96581000 - 0x965a2fff libKoreanConverter.dylib
/System/Library/CoreServices/Encodings/libKoreanConverter.dylib
0x965b0000 - 0x965bffff libSimplifiedChineseConverter.dylib
/System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0x965c7000 - 0x965dafff libTraditionalChineseConverter.dylib
/System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
0x9a863000 - 0x9a881fff com.apple.OpenTransport
3.0 /System/Library/PrivateFrameworks/OpenTransport.framework/OpenTransport
0x9a8ff000 - 0x9a900fff com.apple.iokit.dvcomponentglue
1.9.0
/System/Library/Frameworks/DVComponentGlue.framework/Versions/A/DVComponentGlue
0x9ca7c000 - 0x9ca7efff Interposers.dylib
/usr/libexec/oah/Shims/Interposers.dylib
0xb8000000 - 0xb82d9fff LaunchCFMApp
/System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp

Translated Code Information:

Rosetta Version: 17.15
Args: /Applications/Microsoft Office 2004/Microsoft Excel
/Applications/Microsoft Office 2004/Microsoft Excel -psn_0_16777217
Exception: EXC_BAD_ACCESS (0x0001)

Thread 0: (0xb011ad44, 0xb81352eb)
0x00000000:
/System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp
: + 0x0
0x848e1974: No symbol
0x84842388: No symbol
0x8484256c: No symbol
0x90cdc3bc:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
: _PrivateMPEntryPoint + 0x50
0x90cdc3bc:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
: _PrivateMPEntryPoint + 0x50
0x9002c4e8: /usr/lib/libSystem.B.dylib : __pthread_body + 0x60

PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x006ca934 ctr: 0x9005ce34
r00: 0x0000001e r01: 0xf01019a0 r02: 0x00000000 r03: 0x00000012
r04: 0xf01019e8 r05: 0xf01019e0 r06: 0xf0101cc0 r07: 0x00000004
r08: 0x00000000 r09: 0x00336ae0 r10: 0x00000000 r11: 0x00738110
r12: 0x9005ce34 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0x0189e600
r28: 0x00000000 r29: 0x00000000 r30: 0xf0101aa8 r31: 0xf0101aa8

Thread 1: (0xb021cd40, 0xb813501e)
0x90072e2c: /usr/lib/libSystem.B.dylib :
_pthread_cond_timedwait_relative_np + 0x1ec
0x90d19c68:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
: _MPWaitOnSemaphore + 0xa0
0x84842ad8: No symbol
0x90cdc3bc:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
: _PrivateMPEntryPoint + 0x50
0x90cdc3bc:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
: _PrivateMPEntryPoint + 0x50
0x9002c4e8: /usr/lib/libSystem.B.dylib : __pthread_body + 0x60
0x00000000:
/System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp
: + 0x0

PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x90072e68 ctr: 0x90056060
r00: 0xffffffd9 r01: 0xf0203c60 r02: 0xa0001fcc r03: 0x0000750b
r04: 0x00007603 r05: 0x0000003c r06: 0x00000000 r07: 0x00007203
r08: 0x00000000 r09: 0x00000001 r10: 0x19b0315d r11: 0xa0006b58
r12: 0x90056060 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0xa0002c54 r26: 0xa0ca08a8 r27: 0x003f77d8
r28: 0xf0203d10 r29: 0xa0001fcc r30: 0xa0001fcc r31: 0x90072c54

Thread 2: (0xb00997fc, 0xb813516f)
0x90006360: /usr/lib/libSystem.B.dylib : _free + 0x5c
0x0072e204: No symbol
0x9002c4e8: /usr/lib/libSystem.B.dylib : __pthread_body + 0x60
0x00000000:
/System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp
: + 0x0

PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x9000b2bc ctr: 0x9000b360
r00: 0xffffffe1 r01: 0xf0080ce0 r02: 0x00000001 r03: 0xf0080dcc
r04: 0x00000102 r05: 0x00000000 r06: 0x00000054 r07: 0x00003503
r08: 0x000003e8 r09: 0x00000000 r10: 0x00000004 r11: 0xa00069a0
r12: 0x9000b360 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0xf0080dcc r25: 0x00000054 r26: 0x00003503 r27: 0x000003e8
r28: 0x00000000 r29: 0x00000102 r30: 0x00000102 r31: 0x00738fb0

Thread 3: Crashed (0xb7fffa04, 0xb80b4e21)
0x175d41b4: No symbol
0x175e3a78: No symbol
0x175e3d88: No symbol
0x175cf42c: No symbol
0x932ed228:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
:
__ZN21TContextualMenuPlugin25LoadCMPluginsFromCFPluginERK5FSRefP9__CFArray
+ 0x194
0x932ed020:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
:
__ZN21TContextualMenuPlugin25LoadContextualMenuPluginsERK5FSRefP9__CFArray
+ 0xbc
0x932ecf04:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
: __ZN25TContextualMenuPluginList10GetPluginsEv + 0x90
0x932ecc98:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
:
__Z26_ContextualMenuInsertItemsP8MenuDatatPK6AEDescPK18ContextualMenuHelpPmPP28OpaqueContextualMenuItemsRef
+ 0x150
0x932ec828:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
: _ContextualMenuSelect + 0x1c4
0x847be0b0: No symbol
0x83f89628: No symbol
0x84f37ab8: No symbol
0x84f37b70: No symbol
0x84a703e8: No symbol
0x849e817c: No symbol
0x849956a4: No symbol
0x851d7458: No symbol
0x8499cabc: No symbol
0x847113c8: No symbol
0x847112cc: No symbol
0x93207c68:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
:
__Z23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec
+ 0x3e0
0x93207288:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
:
__Z30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14HandlerCallRec
+ 0x160
0x9320e900:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
: _SendEventToEventTarget + 0x28
0x93321e4c:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
: _SendEventFromMouseDown + 0x9c
0x9323ef38:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
: _HandleWindowEvent + 0x7e0
0x9324f820:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
: _StandardWindowEventHandler + 0xa0
0x93207c68:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
:
__Z23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec
+ 0x3e0
0x93207288:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
:
__Z30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14HandlerCallRec
+ 0x160
0x9320e900:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
: _SendEventToEventTarget + 0x28
0x93321e4c:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
: _SendEventFromMouseDown + 0x9c
0x932a80ac:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
: _HandleWindowClick + 0x240
0x932a7b14:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
: _HandleMouseEvent + 0x2fc
0x9324f814:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
: _StandardWindowEventHandler + 0x94
0x93207c68:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
:
__Z23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec
+ 0x3e0
0x93207288:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
:
__Z30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14HandlerCallRec
+ 0x160
0x9320e900:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
: _SendEventToEventTarget + 0x28
0x9320ed58:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
:
__Z29ToolboxEventDispatcherHandlerP25OpaqueEventHandlerCallRefP14OpaqueEventRefPv
+ 0x430
0x93207f80:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
:
__Z23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec
+ 0x6f8
0x93207288:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
:
__Z30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14HandlerCallRec
+ 0x160
0x9320e900:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
: _SendEventToEventTarget + 0x28
0x8472b850: No symbol
0x84a0ccb4: No symbol
0x84a0cc18: No symbol
0x84980fb8: No symbol
0x8519adf4: No symbol

PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x175d41b4 ctr: 0x00000013
r00: 0x00000000 r01: 0xbfffd070 r02: 0x6c6c7566 r03: 0x174736c0
r04: 0x174744d0 r05: 0x00000098 r06: 0x174736c0 r07: 0x17500e6d
r08: 0x175f2ec8 r09: 0x174736c8 r10: 0x61646a77 r11: 0x175f2ec8
r12: 0x90133940 r13: 0x00000004 r14: 0xbfffddc2 r15: 0x00000038
r16: 0x00000000 r17: 0xbfffddc2 r18: 0x000000bc r19: 0x000000b3
r20: 0x00000065 r21: 0x00000030 r22: 0x175f3dc8 r23: 0x175f3dc8
r24: 0x175f3dc8 r25: 0x175f3dc8 r26: 0x174744b0 r27: 0x00000000
r28: 0x174736c0 r29: 0x00000014 r30: 0x003311b0 r31: 0x175d3dc8

Thread 4: (0xb019bd18, 0xb81353a4)
0x00000000:
/System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp
: + 0x0
0x848e1aec: No symbol
0x8484279c: No symbol
0x84842934: No symbol
0x90cdc3bc:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
: _PrivateMPEntryPoint + 0x50
0x90cdc3bc:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
: _PrivateMPEntryPoint + 0x50
0x9002c4e8: /usr/lib/libSystem.B.dylib : __pthread_body + 0x60

PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x006caaf0 ctr: 0x90024434
r00: 0x0000001d r01: 0xf0182ba0 r02: 0x00000000 r03: 0x00000013
r04: 0xf0182c98 r05: 0x00000098 r06: 0x00000000 r07: 0x00000000
r08: 0x00000000 r09: 0x001868b0 r10: 0xa00068c0 r11: 0xa000641c
r12: 0x90024434 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0x0188f000
r28: 0x00000000 r29: 0xf0182c98 r30: 0xf0182c84 r31: 0xf0182c84


Model: MacBookPro1,2, BootROM MBP12.0061.B03, 2 processors, Intel Core
Duo, 2.16 GHz, 2 GB
Graphics: ATI Radeon X1600, ATY,RadeonX1600, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 667 MHz
Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 667 MHz
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x86),
0.1.27
Bluetooth: Version 1.7.9f12, 2 service, 1 devices, 1 incoming serial
ports
Network Service: Built-in Ethernet, Ethernet, en0
Network Service: AirPort, AirPort, en1
Network Service: Parallels Host-Guest, Ethernet, en2
Network Service: Parallels NAT, Ethernet, en3
Serial ATA Device: ST9120821AS, 111.79 GB
Parallel ATA Device: MATSHITADVD-R UJ-846
USB Device: Built-in iSight, Micron, Up to 480 Mb/sec, 500 mA
USB Device: Apple Internal Keyboard / Trackpad, Apple Computer, Up to
12 Mb/sec, 500 mA
USB Device: Microsoft Wireless Optical Mouse® 1.0A, Microsoft, Upto
1.5 Mb/sec, 500 mA
USB Device: IR Receiver, Apple Computer, Inc., Up to 12 Mb/sec, 500mA
USB Device: Bluetooth HCI, Up to 12 Mb/sec, 500 mA
 
K

krimple

Solved!!!!

I had been using PicturePop Pro as a right-click slide show manager,
and this link:
http://forum.insanelymac.com/lofiversion/index.php/t29296.html showed
me that looking in ~/Library/InputManagers or ~/Library/Contextual Menu
Items and removing things that are out of place could fix the problem.

Lo and behold, moving the PicturePopPro2CM.plugin directory and opening
Excel fixed the problem.

Ken
 

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