Excel 2004 hangs on simple tasks - uses >80% CPU

[cirya]

This is the first time I've tried using Excel 2004 and it's constantly
hanging and taking 80% or more of CPU. It also sucks up greater than
450 megs of RAM.

It's a small file < 1mb and hardly any data, just clicking "sort" makes
it hang for 1 minute or more. (File works fine on my extremely old and
annoying to use Win95 PC with Office 97.) I tried re-creating a new
file and it hangs too.

There's no crash logs for Excel. However, in console is this message
(over and over) corresponding to the hangs.

"Aug 15 20:54:27 localhost /Applications/Microsoft Office
2004/Microsoft Excel: *** Warning: ATSUMeasureText has been deprecated.
Use ATSUGetUnjustifiedBounds instead. ***"

Office 2004 was recently installed - like last week. Had to
reinstall my OS and apps. Ran "remove Office 2004 test drive"
un-installer before installing Word 2001 followed by Office 2004
updater. Did all the usual post-install maintenance. The Office 2004
patches are installed.

Now that Excel hangs, I repaired permissions, ran the chron maintenance
etc. Ran Disk Warrior. All other apps work fine. So now I'm wondering
if this is a font issue.

I had no duplicate fonts before running Office 2004 update. Now I have
duplicate or quadruplicate fonts of: Andale Mono, Arial, Arial Black,
Arial Narrow, Arial Rounded MT Bold, Brush Script MT, Comic Sans MS,
Courier, Courier New, Geneva, Georgia, Helvetica, Hoefler Text, Impact,
Monaco, MT Extra, Skia, Symbol, Times, Times New Roman, Trebuchet MS,
Verdana, Webdings, and Apple Chancery.

Office installs a whole bunch of fonts in each of my 2 user's library
folders. It's also installed fonts in the Applications/Microsoft
Office/ folder and there's still fonts in the OS 9 Applications folder.

There's ZERO info on the MS website.

Any advice will be appreciated.

 

[JE McGimpsey]

Now that Excel hangs, I repaired permissions, ran the chron maintenance
etc. Ran Disk Warrior. All other apps work fine. So now I'm wondering
if this is a font issue.

It's almost certainly a font issue. For troubleshooting purposes, it's
most likely a font in the OS 9 Font folder or one of the duplicate
fonts. Don't worry about the Applications:Microsoft Office
2004:Office:Fonts folder - it's where Office gets the fonts to install
in the ~:Library:Fonts folder.

However, use the Font Book to disable all other duplicate fonts.

You can search the archives for additional help:

http://groups.google.com/advanced_group_search?as_ugroup=*mac.office*