Excel 2007 and Word 2007 Hangs when using the File -> Open command

S

SRD7972

I have a couple users that when they have Excel 2007 or Word 2007 open, and
click the File -> Open option, and choose a file, it either takes about 3
minutes to open the file or the program will crash. If they were to double
click on the documents or spreadsheets, the doc or sheet will open right up.
This is happening on the user's Hard drive as well as network drives.
Once you get a file opened in Word or Excel, however, the next time you go
to File -> Open, it's really fast to open the file.
 

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