R
Robert McNeil
I received and loaded my beta copy of Office 2007 (v 12.0.4017.1006). When I
clicked on the desktop icon to open Excel, an error message appeared
displaying a yellow triangular symbol with an exclamation point. The title
of the dialogue box, while not complete, read "J2GP....". Another dialogue
box appeared with the following message: "Excel failed to load last time.
Starting Excel in safe mode will help you correct or isolate a startup
problem in order to successfully start the program. Some functionality may
be disabled in this mode. Do you want to start Excel in safe mode?"
I have rebooted, repaired, uninstalled, and reinstalled the program several
times with the same result.
Does anyone know what the problem might be and how to resolve it?
clicked on the desktop icon to open Excel, an error message appeared
displaying a yellow triangular symbol with an exclamation point. The title
of the dialogue box, while not complete, read "J2GP....". Another dialogue
box appeared with the following message: "Excel failed to load last time.
Starting Excel in safe mode will help you correct or isolate a startup
problem in order to successfully start the program. Some functionality may
be disabled in this mode. Do you want to start Excel in safe mode?"
I have rebooted, repaired, uninstalled, and reinstalled the program several
times with the same result.
Does anyone know what the problem might be and how to resolve it?