Excel 2008 crash on maximize window

S

Si_Plant

When opening an existing excel spreadsheet, which is then maximized using the mac green window button, Excel crashes, taking with it all control of OS X. I cannot tab between windows, cannot force quit of the hung excel app, cannot regain control and does not time out and return. The only solution appears a hard restart via the power key. The Excel spreadsheets generally recover OK. This has happened probably 10 times in the last week.

Is anyone else seeing this problem. Is a fix available
 
T

tenneyk

When opening an existing excel spreadsheet, which is then maximized using the mac green window button, Excel crashes, taking with it all control of OSX. I cannot tab between windows, cannot force quit of the hung excel app, cannot regain control and does not time out and return. The only solution appears a hard restart via the power key. The Excel spreadsheets generally recover OK. This has happened probably 10 times in the last week.

Is anyone else seeing this problem. Is a fix available
Click to expand...

I am experiencing the exact same problem, but can offer no solution.
Hopefully Microsoft is aware of this and will fix it with the first
update. I often switch to Parallels just to have a usable version of
Excel.
 
M

manducasexta

I'm having the same problem too. This person

http://groups.google.com/group/blac...read/thread/6710da4dd33965d7/6fadafdef5ddd742

thinks there might be a compatibility prob w quicksilver. Are either/
both of you running quicksilver?

I've had about 8 hard crashes in the past 5 days, with the only remedy
being holding the power key down until the computer powers off.
Macbook Pro, 10.5.2. QS beta 54. I don't want to start Office 2008 up
to tell you what, if any, updates I've installed on it, because I
don't want to crash again. Grr!
 
M

manducasexta

I'm having the same problem too. This person

http://groups.google.com/group/blacktree-quicksilver/browse_thread/th...

thinks there might be a compatibility prob w quicksilver. Are either/
both of you running quicksilver?

I've had about 8 hard crashes in the past 5 days, with the only remedy
being holding the power key down until the computer powers off.
Macbook Pro, 10.5.2. QS beta 54. I don't want to start Office 2008 up
to tell you what, if any, updates I've installed on it, because I
don't want to crash again. Grr!
Click to expand...

Ah, I think I misread the post at that link, and maybe it's not the
same problem. Hmm.
 
G

gastonb

Is anyone else seeing this problem. Is a fix available

Same problem here.
I´m not running quicksilver.
I don´t have any idea of what´s happening, but´s really a problem.
 
C

cgharring

On Mar 9, 1:44 pm, (e-mail address removed) wrote:

I am so glad I am not alone. I was pulling my hair out.

Sorry I don't have any answers for you all, but hoping one more person
chiming in might help. Typical it takes a Microsoft product to crash
an apple.
 
P

Pat McMillan

Hi,

We've been investigating many reports of this, but have yet to get to the
bottom of it. Can you answer the following questions for me:

1. Do you have Parallels installed on this machine?
2. If so, is Parallels running when you encounter this problem?
3. Does this happen with any workbook, or just specific workbooks?
4. Does it happen with a blank workbook?
5. Does your machine use an Nvidia graphics card (like the GeForce 8600M
GT)?
6. Have you installed the "Leopard Graphics Update" on your machine?

Thank you for any help you can provide. We really want to figure this
problem out.

Thanks,

Pat
 
R

randy_weisz

Hi,

We've been investigating many reports of this, but have yet to get to the
bottom of it. Can you answer the following questions for me:

1. Do you have Parallels installed on this machine?
2. If so, is Parallels running when you encounter this problem?
3. Does this happen with any workbook, or just specific workbooks?
4. Does it happen with a blank workbook?
5. Does your machine use an Nvidia graphics card (like the GeForce 8600M
GT)?
6. Have you installed the "Leopard Graphics Update" on your machine?

Thank you for any help you can provide. We really want to figure this
problem out.
Click to expand...
Hi Pat,
I am having the same problem. Excel 2008 crashing the entire OS after
expanding a window with the "+" button.
1) I do have Parallels installed
2) But Parallels is NOT running when Excel crashes
3) I cannot tell you if it happens with all or just some workbooks. It
doesn't happen every time I hit the "+" button. It does seem to happen
more often with some workbooks. I'm not sure, but I think it is more
likely to happen with workbooks with lots of data in them.
4) I have NOT been able to get it to crash with a blank workbook.
5) Yes. I have a recent MacBook Pro 15 inch with a GeForce 8600M GT
6) Yes I have installed the Leopard Graphics upgrade.
I installed the Office 2008 Update released this afternoon... but it
didn't seem to have any impact on the Excel crashing
RW
 
P

Pat McMillan

Thank you so much. This information is really helpful. We think we're
getting close to a repro case thanks to everyone's help. If anyone else can
answer these questions it will help speed up the process.

Thanks again,

Pat
 
E

Edward Peppitt

Hi
I too am having this exact problem. It happens on many spreadsheets. I have to remember to maximise the screen by dragging the bottom right hand corner of the sheet, rather than use the green + symbol. I don't have Parallels installed.
Ed
 
E

ebelop

Thank you so much. This information is really helpful. We think we're
getting close to a repro case thanks to everyone's help. If anyone else can
answer these questions it will help speed up the process.

Thanks again,

Pat



--
Pat McMillan
Macintosh Business Unit
Microsoft Corp.
This posting is provided ³AS IS² with no warranties, and confers no rights.
Click to expand...

I have the actual Excel file which will always causes the same issue.
It was created on PC. Let me know where I can send it...
 
A

Alan

When opening an existingexcelspreadsheet, which is then maximized using the mac green window button,Excelcrashes, taking with it all control of OS X. I cannot tab between windows, cannot force quit of the hungexcelapp, cannot regain control and does not time out and return. The only solution appears ahard restart via the power key. TheExcelspreadsheets generallyrecoverOK. This has happened probably 10 times in the last week.

Is anyone else seeing this problem. Is a fix available
Click to expand...

Sorry, I have no idea about this. But I think you can use some recover
tools if you need to recover some important spreadsheet. I knew one
called Advanced Excel Repair. It is a powerful tool to repair corrupt
or damaged Excel files.

Detailed information about Advanced Excel Repair can be found at
http://www.datanumen.com/aer/

And you can also download a free demo version at http://www.datanumen.com/aer/aer.exe

Hope this will help.

Alan
 
C

CyberTaz

As you've been advised previously you're hawking your product in an
environment where it *can't* be used natively. If you ever develop a
Macintosh version please let us know.

In the meanwhile you are falsely as well as knowingly directing people to a
non-solution - a behavior which is both arrogant & deceptive.
 
M

mordzy

Hi All,

I have recently made the switch to a mac. been on windows for ten years. (im
actually a ms certified engineer and sell MS solutions) i just lost the will
to live with pista and other incarnations on blotedows etc.

Anyway really liking osx and not had a problem till installing office 08. and
having googled my problem came across this thread so i guessed id add my
issues too.

1. im running a new 15" macbook pro (2 weeks old) Intel dual core ver.
i do run parallels but it isnt running at the time.

2. when i click the green maximise button it hangs the OS, only way out is to
hold the power button in.

3. when it does hang excel has maximised but shows the scroll bars in the old
size and new, as if the
screen hasn't redrawn properly.

4. it does it with all the spreadsheets i have. even a new one with no data
in.

hope this helps and a solution is found soon.

Alex
 
B

bobellis1

Hi,

We've been investigating many reports of this, but have yet to get to the
bottom of it. Can you answer the following questions for me:

1. Do you have Parallels installed on this machine?
2. If so, is Parallels running when you encounter this problem?
3. Does this happen with any workbook, or just specific workbooks?
4. Does it happen with a blank workbook?
5. Does your machine use an Nvidia graphics card (like the GeForce 8600M
GT)?
6. Have you installed the "Leopard Graphics Update" on your machine?

Thank you for any help you can provide. We really want to figure this
problem out.

Thanks,

Pat

Pat McMillan
Macintosh Business Unit
Microsoft Corp.
This posting is provided ³AS IS² with no warranties, and confers no rights.
Click to expand...

Pat:

I am having the same Excel 08 crash when I maximize certain
spreadsheets.

1. I have Parallels installed
2. I do not have Parallels running
3. I can replicate the problem consistently with one of these
spreadsheet files - These files have either been created on a Windows
machine or modified on a Windows machine
4. I have not been able to make this happen with a blank worksheet
file
5. I have a MacBook Pro 15 inch with a GeForce 8600m GT
6. I just installed the Leopard graphic update and still have the
problem

I am also having another problem, which may or may not be related. I
have a fairly good sized workbook template that I have been using for
years. In Excel 2008, I consistently get a circular reference error.
All of the number calculate correctly and the same document opens with
no circular reference errors in Excel 2004 and in Vista with Excel
2007. This worksheet also crashes when maximized, but not every time.

Thanks for your efforts,

Bob Ellis
 
P

Pat McMillan

Thanks for your report, Bob. Actually, we've heard a few other reports of
circular reference errors with certain files, but have not been able to get
to the bottom of it yet. Unfortunately, the best way to do that is to
actually look at a file that has the problem. I know that many files cannot
be shared for privacy or confidentiality reasons, but if there's any way you
could send me your file (any file that shows the problem) it would almost
certainly give us what we need to identify and fix the problem. If that's
possible, please send to (e-mail address removed). If that's not possible,
please describe as best you can the contents and history of the file --
especially the structure of the formulas that show the circular reference
error.

Thanks,

Pat
 
M

matt

I have had the same issue: same spec as others (parallels installed,
but not running, Quicksilver b53 installed, Excel doc created on a PC)
- but the crash only occurs for me when maximising an Excel doc that's
located on a shared (SMB) volume. If I copy the file to the desktop,
no problems.

Please help!

Cheers
Matt
 

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