Excel 2008 Unexpectedly Quits

[Donna_Williams]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: intel

I have had probelms with Excel quitting unexpectedly a couple times a day since I got my new IMac in January. I did all the usual things - re-installed software,etc. and finally Mac gave me a new computer. No change.

I am now stuck in never ending crash where Excel Quits, I restart, the problem file comes up as recovered, I try to delete or Save As and Excel quits again. After this I get odd files that show up for example, the most recent is name 2BE9700. It is a microsoft Excel WK files 2004 but with no extension. It is 1.7MB. When I try to open it is says "file format not valid." This particular file is an .xls with macros ( I click open with out macros)

Here is a copy of the error message I get
Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2008-03-10 12:21:32 -0400
Application Name: Microsoft Excel
Application Bundle ID: com.microsoft.Excel
Application Signature: XCEL
Application Version: 12.0.0.071130
Crashed Module Name: Microsoft Excel
Crashed Module Version: 12.0.0.071130
Crashed Module Offset: 0x003ecf04
Blame Module Name: Microsoft Excel
Blame Module Version: 12.0.0.071130
Blame Module Offset: 0x003ecf04
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409

Thread 0 crashed:

# 1 0x003edf04 in __mh_execute_header + 0x003ECF04 (Microsoft Excel + 0x003ecf04)
# 2 0x003ee00e in __mh_execute_header + 0x003ED00E (Microsoft Excel + 0x003ed00e)
# 3 0x003f1679 in __mh_execute_header + 0x003F0679 (Microsoft Excel + 0x003f0679)
# 4 0x003f2c48 in __mh_execute_header + 0x003F1C48 (Microsoft Excel + 0x003f1c48)
# 5 0x003f3936 in __mh_execute_header + 0x003F2936 (Microsoft Excel + 0x003f2936)
# 6 0x003f3e74 in __mh_execute_header + 0x003F2E74 (Microsoft Excel + 0x003f2e74)
# 7 0x000c97a4 in __mh_execute_header + 0x000C87A4 (Microsoft Excel + 0x000c87a4)
# 8 0x000e07e5 in __mh_execute_header + 0x000DF7E5 (Microsoft Excel + 0x000df7e5)
# 9 0x000d30a5 in __mh_execute_header + 0x000D20A5 (Microsoft Excel + 0x000d20a5)
# 10 0x000d9dbb in __mh_execute_header + 0x000D8DBB (Microsoft Excel + 0x000d8dbb)
# 11 0x000da6c6 in __mh_execute_header + 0x000D96C6 (Microsoft Excel + 0x000d96c6)
# 12 0x001806ae in __mh_execute_header + 0x0017F6AE (Microsoft Excel + 0x0017f6ae)
# 13 0x00180cdd in __mh_execute_header + 0x0017FCDD (Microsoft Excel + 0x0017fcdd)
# 14 0x01510266 in _McpSSResumeBegin + 0x00000112 (MicrosoftComponentPlugin + 0x000bc266)
# 15 0x01510e41 in _McpSSRelease + 0x000000AF (MicrosoftComponentPlugin + 0x000bce41)
# 16 0x014eea08 in MEventHandler::FRemoveHandler(unsigned long, unsigned long) + 0x000001DE (MicrosoftComponentPlugin + 0x0009aa08)
# 17 0x91e64fc3 in .objc_class_name_IPMDFontRange + 0x91B3A3A3 (HIToolbox + 0x00007fc3)
# 18 0x91e643fd in .objc_class_name_IPMDFontRange + 0x91B397DD (HIToolbox + 0x000073fd)
# 19 0x91e64262 in .objc_class_name_IPMDFontRange + 0x91B39642 (HIToolbox + 0x00007262)
# 20 0x91e93520 in .objc_class_name_IPMDFontRange + 0x91B68900 (HIToolbox + 0x00036520)
# 21 0x91e6537c in .objc_class_name_IPMDFontRange + 0x91B3A75C (HIToolbox + 0x0000837c)
# 22 0x91e643fd in .objc_class_name_IPMDFontRange + 0x91B397DD (HIToolbox + 0x000073fd)
# 23 0x91e80e0e in .objc_class_name_IPMDFontRange + 0x91B561EE (HIToolbox + 0x00023e0e)
# 24 0x0153fc05 in _McpFDispatchEventRef + 0x00000073 (MicrosoftComponentPlugin + 0x000ebc05)
# 25 0x01540195 in _McpRunApplicationEventLoop + 0x0000051B (MicrosoftComponentPlugin + 0x000ec195)
# 26 0x00a3389e in __mh_execute_header + 0x00A3289E (Microsoft Excel + 0x00a3289e)
# 27 0x00a33e27 in __mh_execute_header + 0x00A32E27 (Microsoft Excel + 0x00a32e27)
# 28 0x0088c554 in __mh_execute_header + 0x0088B554 (Microsoft Excel + 0x0088b554)
# 29 0x00002d8e in __mh_execute_header + 0x00001D8E (Microsoft Excel + 0x00001d8e)
# 30 0x00002cb5 in __mh_execute_header + 0x00001CB5 (Microsoft Excel + 0x00001cb5)

X86 Thread State:
eax: 0x000

 

[Pat McMillan]

Donna,

It seems that the whole log didn't come through. Could you please reproduce
the crash again and Command + A in the Microsoft Error Reporting log window
and then copy the whole log and resend? It would help us understand why
Excel is crashing. If you can send me the file that's causing the crash,
that would even be better, although I know that may not be possible
([email protected]).

To prevent the AutoRecover feature from opening the file when you launch,
hold down the Shift key the next time you launch Excel after crashing. That
should prevent the recovered file from opening.

Thanks,

Pat

 

[Alan124]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: intel

I have had probelms withExcelquitting unexpectedly a couple times a day since I got my new IMac in January. I did all the usual things - re-installed software,etc. and finally Mac gave me a new computer. No change.

I am now stuck in never endingcrashwhereExcelQuits, I restart, the problemfile comes up as recovered, I try to delete or Save As andExcelquits again.After this I get odd files that show up for example, the most recent is name 2BE9700. It is a microsoftExcelWK files 2004 but with no extension. It is 1.7MB. When I try to open it is says "file format not valid." This particular file is an .xls with macros ( I click open with out macros)

Here is a copy of the error message I get
Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2008-03-10 12:21:32 -0400
Application Name: MicrosoftExcel
Application Bundle ID: com.microsoft.Excel
Application Signature: XCEL
Application Version: 12.0.0.071130
Crashed Module Name: MicrosoftExcel
Crashed Module Version: 12.0.0.071130
Crashed Module Offset: 0x003ecf04
Blame Module Name: MicrosoftExcel
Blame Module Version: 12.0.0.071130
Blame Module Offset: 0x003ecf04
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409

Thread 0 crashed:

# 1 0x003edf04 in __mh_execute_header + 0x003ECF04 (MicrosoftExcel+ 0x003ecf04)
# 2 0x003ee00e in __mh_execute_header + 0x003ED00E (MicrosoftExcel+ 0x003ed00e)
# 3 0x003f1679 in __mh_execute_header + 0x003F0679 (MicrosoftExcel+ 0x003f0679)
# 4 0x003f2c48 in __mh_execute_header + 0x003F1C48 (MicrosoftExcel+ 0x003f1c48)
# 5 0x003f3936 in __mh_execute_header + 0x003F2936 (MicrosoftExcel+ 0x003f2936)
# 6 0x003f3e74 in __mh_execute_header + 0x003F2E74 (MicrosoftExcel+ 0x003f2e74)
# 7 0x000c97a4 in __mh_execute_header + 0x000C87A4 (MicrosoftExcel+ 0x000c87a4)
# 8 0x000e07e5 in __mh_execute_header + 0x000DF7E5 (MicrosoftExcel+ 0x000df7e5)
# 9 0x000d30a5 in __mh_execute_header + 0x000D20A5 (MicrosoftExcel+ 0x000d20a5)
# 10 0x000d9dbb in __mh_execute_header + 0x000D8DBB (MicrosoftExcel+ 0x000d8dbb)
# 11 0x000da6c6 in __mh_execute_header + 0x000D96C6 (MicrosoftExcel+ 0x000d96c6)
# 12 0x001806ae in __mh_execute_header + 0x0017F6AE (MicrosoftExcel+ 0x0017f6ae)
# 13 0x00180cdd in __mh_execute_header + 0x0017FCDD (MicrosoftExcel+ 0x0017fcdd)
# 14 0x01510266 in _McpSSResumeBegin + 0x00000112 (MicrosoftComponentPlugin + 0x000bc266)
# 15 0x01510e41 in _McpSSRelease + 0x000000AF (MicrosoftComponentPlugin + 0x000bce41)
# 16 0x014eea08 in MEventHandler::FRemoveHandler(unsigned long, unsigned long) + 0x000001DE (MicrosoftComponentPlugin + 0x0009aa08)
# 17 0x91e64fc3 in .objc_class_name_IPMDFontRange + 0x91B3A3A3 (HIToolbox + 0x00007fc3)
# 18 0x91e643fd in .objc_class_name_IPMDFontRange + 0x91B397DD (HIToolbox + 0x000073fd)
# 19 0x91e64262 in .objc_class_name_IPMDFontRange + 0x91B39642 (HIToolbox + 0x00007262)
# 20 0x91e93520 in .objc_class_name_IPMDFontRange + 0x91B68900 (HIToolbox + 0x00036520)
# 21 0x91e6537c in .objc_class_name_IPMDFontRange + 0x91B3A75C (HIToolbox + 0x0000837c)
# 22 0x91e643fd in .objc_class_name_IPMDFontRange + 0x91B397DD (HIToolbox + 0x000073fd)
# 23 0x91e80e0e in .objc_class_name_IPMDFontRange + 0x91B561EE (HIToolbox + 0x00023e0e)
# 24 0x0153fc05 in _McpFDispatchEventRef + 0x00000073 (MicrosoftComponentPlugin + 0x000ebc05)
# 25 0x01540195 in _McpRunApplicationEventLoop + 0x0000051B (MicrosoftComponentPlugin + 0x000ec195)
# 26 0x00a3389e in __mh_execute_header + 0x00A3289E (MicrosoftExcel+ 0x00a3289e)
# 27 0x00a33e27 in __mh_execute_header + 0x00A32E27 (MicrosoftExcel+ 0x00a32e27)
# 28 0x0088c554 in __mh_execute_header + 0x0088B554 (MicrosoftExcel+ 0x0088b554)
# 29 0x00002d8e in __mh_execute_header + 0x00001D8E (MicrosoftExcel+ 0x00001d8e)
# 30 0x00002cb5 in __mh_execute_header + 0x00001CB5 (MicrosoftExcel+ 0x00001cb5)

X86 Thread State:
 eax: 0x000

Hi,

It seems that your excel file is corrupt or something. Maybe you can
try a popular Excel file recovery tool called Advanced Excel Repair to
repair your Excel file. It is a powerful tool to repair corrupt or
damaged Excel files.

Detailed information about Advanced Excel Repair can be found at
http://www.datanumen.com/aer/

And you can also download a free demo version at http://www.datanumen.com/aer/aer.exe

Hope this will help.

Alan

 

[piedrabuena.diego]

Donna,

It seems that the whole log didn't come through. Could you please reproduce
the crash again and Command + A in the Microsoft Error Reporting log window
and then copy the whole log and resend? It would help us understand why
Excel is crashing. If you can send me the file that's causing the crash,
that would even be better, although I know that may not be possible
([email protected]).

To prevent the AutoRecover feature from opening the file when you launch,
hold down the Shift key the next time you launch Excel after crashing. That
should prevent the recovered file from opening.

Thanks,

Pat










--
Pat McMillan
Macintosh Business Unit
Microsoft Corp.
This posting is provided ³AS IS² with no warranties, and confers no rights.

Hi Pat, i´m a Service Provider for Apple Computer (AASP 563180) and
take costumers in my country with this problem, please where is the
solution? thank you