Excel 97 Crashes when using tools and options

B

Bert

Can someone help with this. When I go into "Tools" and try
to open "Options" (I want to set the location of the
default location)Excel 97 come back with a Dialog box that
says error and asks if I want to send error report. It
then crashes.
 
R

Rob Bovey

Bert said:
Can someone help with this. When I go into "Tools" and try
to open "Options" (I want to set the location of the
default location)Excel 97 come back with a Dialog box that
says error and asks if I want to send error report. It
then crashes.

Hi Bert,

Have a look at this knowledge base article and see if it helps your
problem:

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q168201


--
Rob Bovey, MCSE, MCSD, Excel MVP
Application Professionals
http://www.appspro.com/

* Please post all replies to this newsgroup *
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R

Rob Bovey

Hi Bert,

That article was the only one I could find that specifically mentioned
this problem. Some general things you might try are deleting all files with
a *.XLB extension from your hard drive (Excel uses these to store toolbar
information, but they often become corrupt and cause crashes), and deleting
all files from your temporary directory.

--
Rob Bovey, MCSE, MCSD, Excel MVP
Application Professionals
http://www.appspro.com/

* Please post all replies to this newsgroup *
* I delete all unsolicited e-mail responses *
 

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