Excel and Word hang during Save-as

[IndianaBearcat]

I need to work on files that are on the network. I can open them, but when I
go to 'Save-as', both Word and Excel just seems to hang. This workflow has
worked fine for two months until about 10:00 last night.

Per the other posts I've searched, I've uninstalled the security patches
that were automatically installed this week, and I've tried unmapping the
network drives. I can save a new file to My Documents, but this isn't really
getting my job done.

I do not have the disks to reinstall office. I'm running Windows XP, Office
2002. Other computers in our office are working fine, just as this one did
earlier this week. I am at a loss, so any help is appreciated.

 

[fjfailla]

Check out the response to "Can not Save Files"

The Security Update for Windows XP KB908531 caused the problem for me and
after removing I can now save files to subfolders for Word and Excel.
The updated affected my system but not my wife's programs which are on a
newer computer.

 

[IndianaBearcat]

Oh, thank you!!!! There is no way I would have ever found that on my own, I
mean, what an esoteric, seemingly unrelated cause to my problem.

I'm certain I'm not the only person this has effected. I already wasted
probably at least 8 hours of productivity Thurs, Fri and today, and with your
kind assistance, it is now resolved. I hope MSFT has heard the uproar they
have caused.

Thanks again!

 

[Nick Hodge]

There is a dilemma as to security and not doing something. The issue is wth
the shell extensions of third paty products not registered, so it would be
tricky for them to watch for them. There are many but in particular at the
minute it appears to be HP's share to web feature.

There is an updated MS kb article here, which also now states that the
vendors have released updates to their products

http://support.microsoft.com/kb/918165

--
HTH
Nick Hodge
Microsoft MVP - Excel
Southampton, England
www.nickhodge.co.uk
(e-mail address removed)