Excel automatically resets default save file format

[ajrechk]

We've deployed Office 2007 on over 150 machines here, and only 1 user
is having this problem.

I've changed her default save format to the 97-2003 format, and it
works just fine for the day. At the end of the day, she logs off of
Windows, and the next day she opens Excel, and sure enough, Excel
automatically changed the default save format back to 2007. She
shouldn't have to change that every day. Any suggestions?

 

[Jim Rech]

You should see if there is some issue saving the change to the registry, or
reading it from the registry when Excel starts up.

The setting is saved here:

HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Excel\Options\DefaultFormat

and the value for 97-2003 is x38, decimal 56.



--
Jim
| We've deployed Office 2007 on over 150 machines here, and only 1 user
| is having this problem.
|
| I've changed her default save format to the 97-2003 format, and it
| works just fine for the day. At the end of the day, she logs off of
| Windows, and the next day she opens Excel, and sure enough, Excel
| automatically changed the default save format back to 2007. She
| shouldn't have to change that every day. Any suggestions?
|