excel can not open on some IE browser

[Faiz]

Hi,
I'm running into the following issues:
One some IE clients, I can not open an excel link once the download complete
dialog box pops up. However, I am able to view the file after I save and
open. This problem does not happen on all the IE clients. Only some of them.
Don't know if the problem is on the IE side or Excel side.
Thank you,
Faizal

 

[Dave Peterson]

First, I would make sure that excel opened the workbook--not MSIE.

How to Configure Internet Explorer to Open Office
Documents in the Appropriate Office Program Instead of in Internet Explorer
http://support.microsoft.com/?scid=162059

And second, maybe it's because there are spaces in the file name.

Sometimes one of these works when you're having trouble with double clicking on
the file in windows explorer:

Tools|Options|General|Ignore other applications (uncheck it)

--- or ---

Close Excel and
Windows Start Button|Run
excel /unregserver
then
Windows Start Button|Run
excel /regserver

The /unregserver & /regserver stuff resets the windows registry to excel's
factory defaults.

Maybe one of these will work for you.

 

[Faiz]

Dave,
I tried opening it on the workbook also. It just displays the actual HTML
code on some IE clients. On others it works fine. I saw several threads that
points to XP SP2 Internet Explorer Mime setting. Now when the download
complete dialog box pop up I could actually save the file. I did this by
changing the Security Zone setting under internet. Now the problem is just
when I click on the OPEN. It opens the either in IE or Excel but displays
HTML instead of data.

Thank you,
Faiz

 

[Dave Peterson]

I don't have any other guesses. Maybe a newsgroup devoted to MSIE could
help--if you don't get an answer here.