Excel crash randomly

M

Matteo B.

I had virus problem with a PC and we decided to format it and re-install
O.S. Office, service pack, latest patch and so on.

Unfortunately we still have this problem: excel randomly crash generating
this event:

Tipo evento: Errore
Origine evento: Microsoft Office 10
Categoria evento: Nessuno
ID evento: 1000
Data: 14/06/2006
Ora: 17.19.14
Utente: N/D
Computer: CLIENT016
Descrizione:
Faulting application excel.exe, version 10.0.6789.0, faulting module
rc82i100.dll, version 0.3.0.0, fault address 0x0005b5ae.

Per ulteriori informazioni, consultare la Guida in linea e supporto tecnico
all'indirizzo http://go.microsoft.com/fwlink/events.asp.
Dati:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 65 78 63 ure exc
0018: 65 6c 2e 65 78 65 20 31 el.exe 1
0020: 30 2e 30 2e 36 37 38 39 0.0.6789
0028: 2e 30 20 69 6e 20 72 63 .0 in rc
0030: 38 32 69 31 30 30 2e 64 82i100.d
0038: 6c 6c 20 30 2e 33 2e 30 ll 0.3.0
0040: 2e 30 20 61 74 20 6f 66 .0 at of
0048: 66 73 65 74 20 30 30 30 fset 000
0050: 35 62 35 61 65 0d 0a 5b5ae..


The user open always the same file, but I don't think it's a file problem,
'cause the same file on the same network still work on each other PC in the
lan, same O.S. same office ....

So .. any idea ?

In particular... I've never heard about rc82i100.dll and I did not find
anything about this dll....

Matteo B.
 

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