Excel crashes computer with snow leapard

S

sdblack

Version: 2004
Operating System: Mac OS X 10.6 (Snow Leopard)
Processor: Intel

I upgraded to snow leopard, and now excel is very unstable. It regularly crashes, and causes the computer to crash as well. It was rock solid before the upgrade, and now is nothing but frustration.
 
C

Connie Unger

Version: 2004
Operating System: Mac OS X 10.6 (Snow Leopard)
Processor: Intel

I upgraded to snow leopard, and now excel is very unstable. It regularly crashes, and causes the computer to crash as well. It was rock solid beforethe upgrade, and now is nothing but frustration.

Same problem here.
 
W

wadefr

Same problem here.

I also have the problem. After some research I tried eliminating all
Type 1 fonts, deleted duplicate fonts, and repaired the Microsoft font
cache. It worked well for 4 days, then started crashing again
yesterday.

Wade
 
X

XinXin

Hi Wade, is the crash the same as before? could you please give more details, such as what steps lead to the crash? It would be helpful if you could send me ([email protected]) the crash log and a workbook that causes the crash. Thanks!

Thanks,
XinXin
Macintosh Business Unit
Microsoft Corporation

This posting is provided "AS IS" with no warranties, and confers no rights.
 
B

btr

Same horrible problem here, but I found a solution -- so far, anyway. Excel, Word and Pages kept crashing over and over. After a frustrating 1-hour call to Apple (in which the helpful tech kept reassuring me that Snow Leopard and Office have no compatibility issues, despite the fact that I was reading her the error messages on the screen), I said thanks, but I'll just reinstall Leopard and wait a while on Snow Leopard. That's when she mentioned that you can't just do that, you have to wipe out EVERYTHING on the hard drive and start from scratch. Bummer.

But then I thought, if I'm going to do that, why don't I reinstall Leopard and then immediately upgrade to Snow Leopard, then reinstall Office (I did the on-line updates after each step). That way I could maybe solve whatever compatibility issue was there originally.

So that's what I did, after backing everything up. Took over 3 hours by the time all the updates had been installed. And so far, so good. Every test I've given Excel and Word has passed, and I could make them crash every single time before the start-over (I only had to open an existing file and print it to a PDF to cause a crash).

I'll report back next week on whether the fix appears to be permanent.
 
B

bdehmler

I am encountering the same issue with Snow Leopard/Excel for Mac 2004. I am
wondering if you might be able to provide me (new to the Mac world so still
learning things) some more detailed steps on what exactly that you did to
remedy this issue. I can't necessarily make the Excel crash happen every
time as you indicated below but it happens at least once each session and
when it starts it keeps happening over and over again. Thanks for your
assistance.

Bryan
 

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