Excel Crashes when Charting

[Joslyn79]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

Can anyone help me? Excel is crashing all the time and it isn't completely predictable. The times that it does is when I am in select data on a graph. I have all the updates. I just uninstalled office 2008 (used appcleaner) and then reinstalled and updated and the problem isn't fixed. This is really stressing me out. I use excel to graph data for my dissertation and other research products. I just don't know what else to do. I have copied the latest error message from the more info error report.

Thank you.

Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2009-02-05 22:08:29 -0600
Application Name: Microsoft Excel
Application Bundle ID: com.microsoft.Excel
Application Signature: XCEL
Application Version: 12.1.5.081119
Crashed Module Name: Microsoft Excel
Crashed Module Version: 12.1.5.081119
Crashed Module Offset: 0x0017918c
Blame Module Name: Microsoft Excel
Blame Module Version: 12.1.5.081119
Blame Module Offset: 0x0017918c
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409

Thread 0 crashed:

# 1 0x0017a18c in __mh_execute_header + 0x0017918C (Microsoft Excel + 0x0017918c)
# 2 0x0017d187 in __mh_execute_header + 0x0017C187 (Microsoft Excel + 0x0017c187)
# 3 0x00612db4 in __mh_execute_header + 0x00611DB4 (Microsoft Excel + 0x00611db4)
# 4 0x00612e59 in __mh_execute_header + 0x00611E59 (Microsoft Excel + 0x00611e59)
# 5 0x00612f80 in __mh_execute_header + 0x00611F80 (Microsoft Excel + 0x00611f80)
# 6 0x01a7714f in _MsoFCreateToolbarSet + 0x00000D5F (MicrosoftOffice + 0x0033d14f)
# 7 0x01a7745a in _MsoFCreateToolbarSet + 0x0000106A (MicrosoftOffice + 0x0033d45a)
# 8 0x014f2843 in _McpFCreateControl + 0x00000829 (MicrosoftComponentPlugin + 0x0008a843)
# 9 0x014f39fb in _McpFCreateControl + 0x000019E1 (MicrosoftComponentPlugin + 0x0008b9fb)
# 10 0x014f26f3 in _McpFCreateControl + 0x000006D9 (MicrosoftComponentPlugin + 0x0008a6f3)
# 11 0x0153863b in _McpCreateControlContainer + 0x00003F25 (MicrosoftComponentPlugin + 0x000d063b)
# 12 0x015b1e60 in _McpGetTBWindow + 0x00000664 (MicrosoftComponentPlugin + 0x00149e60)
# 13 0x015cbf90 in _McpCursorSet + 0x000038BA (MicrosoftComponentPlugin + 0x00163f90)
# 14 0x015cc09f in _McpCursorSet + 0x000039C9 (MicrosoftComponentPlugin + 0x0016409f)
# 15 0x01a71d17 in _MsoFCreateControl + 0x0000DFAD (MicrosoftOffice + 0x00337d17)
# 16 0x0060642e in __mh_execute_header + 0x0060542E (Microsoft Excel + 0x0060542e)
# 17 0x000571ff in __mh_execute_header + 0x000561FF (Microsoft Excel + 0x000561ff)
# 18 0x000fe872 in __mh_execute_header + 0x000FD872 (Microsoft Excel + 0x000fd872)
# 19 0x002810c8 in __mh_execute_header + 0x002800C8 (Microsoft Excel + 0x002800c8)
# 20 0x000522e9 in __mh_execute_header + 0x000512E9 (Microsoft Excel + 0x000512e9)
# 21 0x0030b053 in __mh_execute_header + 0x0030A053 (Microsoft Excel + 0x0030a053)
# 22 0x000fe66b in __mh_execute_header + 0x000FD66B (Microsoft Excel + 0x000fd66b)
# 23 0x00605ad8 in __mh_execute_header + 0x00604AD8 (Microsoft Excel + 0x00604ad8)
# 24 0x00c44157 in __mh_execute_header + 0x00C43157 (Microsoft Excel + 0x00c43157)
# 25 0x00c4419e in __mh_execute_header + 0x00C4319E (Microsoft Excel + 0x00c4319e)
# 26 0x01b0a92b in _SetSubDlgExtraSize + 0x00000C39 (MicrosoftOffice + 0x003d092b)
# 27 0x01af464c in _SetFdlgOfHdlgCur + 0x000005BA (MicrosoftOffice + 0x003ba64c)
# 28 0x01b06bfb in _SetTmcTxs + 0x00003DF9 (MicrosoftOffice + 0x003ccbfb)
# 29 0x01b0356d in _SetTmcTxs + 0x0000076B (MicrosoftOffice + 0x003c956d)
# 30 0x01afbcc3 in _FIsOfficeDlg + 0x000006A3 (MicrosoftOffice + 0x003c1cc3)
# 31 0x01afa21b in _HcabFromDlg + 0x00000807 (MicrosoftOffice + 0x003c021b)
# 32 0x01afb4f5 in _TmcDoDlgDli + 0x000000C5 (MicrosoftOffice + 0x003c14f5)
# 33 0x00605642 in __mh_execute_header + 0x00604642 (Microsoft Excel + 0x00604642)
# 34 0x00657371 in __mh_execute_header + 0x00656371 (Microsoft Excel + 0x00656371)

 

[JE McGimpsey]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

Can anyone help me? Excel is crashing all the time and it isn't completely
predictable. The times that it does is when I am in select data on a graph. I
have all the updates. I just uninstalled office 2008 (used appcleaner) and
then reinstalled and updated and the problem isn't fixed. This is really
stressing me out. I use excel to graph data for my dissertation and other
research products. I just don't know what else to do. I have copied the

First, reinstalling Mac apps is almost always a waste of time - apps
themselves just don't corrupt very frequently. It's often prescribed for
WinTel, I suspect because reinstalling often fixes registry errors.
Those type of errors typically occur in Preferences on Macs.

And using a third-party app to do so wouldn't give me very much
confidence that I got everything (Office uses hidden files that may not
get caught). Better to use the Remove Office application that comes with
Office.

Repairing disk permissions with Disk Utility is a good idea, though it
rarely causes the kind of problems you're seeing.

One thing that has caused problems in the past is corrupt fonts - XL
seems to be more sensitive than other apps.

If your Preferences are corrupted, trashing or renaming these files
(with ALL Office apps closed or it won't work), should fix the problem:

In the ~:Libraryreferences: folder (where ~ is your home directory):

com.microsoft.Excel.plist
com.microsoft.office.plist

and in the Microsoft:Office 2008 folder in the Preferences folder above:

Office Font Cache (12)

If it's something else in your system setup (a conflicting app, haxie,
etc), then try using a fresh Mac OS X account. And if it's been a long
time since you rebooted your machine, doing so will reset the system
font cache.

 

[Joslyn79]

I tried all of the above and it is still crashing. Any other suggestions?