Excel Crashing constantly

[Frukt]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

I am running Excel 12.1.0 it crashes as soon as I move the mouse over the helkp menu or sometimes just randomly - every couple of minutes for some periods.

It starts up again and recovers my file, but as I am trying to save it it just crashes again - aarrggh.

I am using a Black Mac Book 2 Ghz intel core duo, 1.25GB of RAM. Running OSX 10.5.6

This is ridiculous and making it impossible to do any work.

Help!!

 

[CyberTaz]

If you are actually still on the SP1 (12.1.0) update level it's no wonder
you're having stability problems - you've not applied the 6 updates which
have been released since that one.

In any of the Office apps go to Help> Check for Updates. Once Office is
fully updated run Disk Utility - Repair Disk Permissions then restart your
Mac & see if conditions improve.

HTH |:>)
Bob Jones
[MVP] Office:Mac

 

[Frukt]

Thanks for the quick reply and suggestion Bob - Updating from 12.1.0 is part of the problem. I have downloaded the 12.1.7 updater but it it won't recognise that the software is installed. I was on 12.1.5 previously when I first encountered the crashing problem so tried to reinstall Office.

I will definitely try the disk permissions first and try the update again.

thanks

 

[CyberTaz]

You will probably need to consult the following page compiled by MVP Diane
Ross in order to address the issues you're now running into:

http://www.entourage.mvps.org/install/update.html

Also - for future reference - reinstalling Office is *never* the approach to
resolving issues unless specific troubleshooting results point to that
solution [which is rare]. Especially if not done properly & preceded by
using the Remove Office utility - by the book - it will typically lead to
worsening the situation rather than improving it. At the very best it's a
time consuming waste of effort & necessitates reapplying all updates because
the reinstallation reverts to the prior level of what's on the CD/DVD.

HTH |:>)
Bob Jones
[MVP] Office:Mac

 

[Frukt]

Office 2008 installed and updated to 12.1.7 - however still running in to the same problems. ran disk permissions repair from an OSX leopard disk, no better.

Narrowing down the problem tho - to specific workbooks - new workbooks not crashing Excel. However, the problematic workbooks are fine when ran on other staff's computer's.

thanks again for your help.